CX Strategist - JO CX CoE Are you a customer-focused team player and self-starter Are you a strategic thinker with a passion for CX and take initiative to transform data into meaningful customer impact About our Team The Global Researcher Support and Customer Experience team focuses on customer experience, transforming customer service into customer success.We take key responsibility for the experience that the Research Community has when interacting with Elsevier as well as their loyalty and enthusiasm to the Elsevier brand. About The Role The CX Strategist is responsible for identifying opportunities to enhance the customer experience, analyzing customer insights, and collaborating with cross-functional teams to develop impactful, customer-centric solutions in Journal Operations. This role will focus on designing and implementing strategies that improve the overall customer journey, ensuring seamless, engaging interactions aligned with business objectives. By combining data analysis with strategic planning, the CX Strategist will drive initiatives that enhance customer satisfaction, loyalty, and advocacy. They translate insights into impactful strategies, optimize customer interactions, and support business growth through improved retention and a customer-first approach. Responsibilities: Customer Insights & Data Analysis Analyze customer data from surveys, feedback, and CRM systems to identify key trends and pain points. Generate actionable insights that guide CX strategy and decision-making. Provide inputs to dashboards and reports to track customer behavior, and identify friction points. Provide data-driven insights to support strategic decisions and continuous improvement. Recommend improvements to customer journey mapping to optimize touchpoints for a seamless customer experience. Continuously review and provide inputs to journey maps based on changing customer needs and feedback. CX Strategy Development & Execution Design and implement CX strategies to enhance customer satisfaction, retention, and loyalty. Align CX initiatives with business goals and ensure cross-functional adoption. Evaluate the effectiveness of strategies through performance metrics and feedback.Monitor and report on CX KPIs like NPS, CSAT, and customer retention regularly. Identify gaps in performance and recommend corrective actions. Propose and implement innovative CX initiatives to enhance customer satisfaction. Stakeholder Collaboration & Communication Serve as a Single Point of Contact for all communications related to CX Analysis and strategy. Work collaboratively and conscientiously, and openly demonstrate a positive and constructive approach to feedback and conflict. Collaborate with Internal and External contacts to align CX efforts across departments. Present CX insights, strategies, and progress to key stakeholders clearly and effectively. Act as a CX advocate within the organization, driving customer-centric culture. Learning and development Stay updated on industry trends and best practices to drive CX strategy and innovation. Regularly research the latest CX trends, tools, and best practices through webinars, courses, and industry reports. Organize internal sessions to share new CX methodologies, tools, or case studies. Act as a mentor, guiding on data analysis, strategy formulation, and customer-centric thinking. Create knowledge bases/playbooks to standardize CX practices across teams. Work closely with cross functional teams to share and learn customer insights that drive strategic decisions. Requirements: Proven track record in delivering CX strategy improvements and programs Strong knowledge of industry best practices in quality control and customer-centric approaches Skilled in advanced data tools: Excel, SQL, Tableau, Power BI, Minitab, Google Analytics, Adobe Analytics Familiar with Lean, Six Sigma, Agile methodologies Green/Black belt certification preferred Proficient in statistical analysis (hypothesis testing, regression, ANOVA) and CX mapping tools (Miro, Confluence, Lucidchart) Degree educated with 5+ years in publishing or related fields, including 2-5 years in CX, Business Analysis, or Strategy role. Excellent stakeholder management and communication skills with a global, cross-functional mindset adaptable and collaborative, thriving in dynamic international environments while fostering teamwork and integrating diverse perspectives across regions. Detail-oriented, results-driven, with strong project management and data storytelling abilities. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Health Insurance: Covers you, your immediate family, and parents. Enhanced Health Insurance Options: Competitive rates negotiated by the company. Group Life Insurance: Ensuring financial security for your loved ones. Group Accident Insurance: Extra protection for accidental death and permanent disablement. Flexible Working Arrangement: Achieve a harmonious work-life balance. Employee Assistance Program: Access support for personal and work-related challenges. Medical Screening: Your well-being is a top priority. Modern Family Benefits: Maternity, paternity, and adoption support. Long-Service Awards: Recognizing dedication and commitment. New Baby Gift: Celebrating the joy of parenthood. Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Credit Controller - French Language Expert Do You Have experience in dealing with French Customers (Voice & Non-Voice) Do you have credit control or accounts receivable experience About Our Team Our team is responsible for the on-time collection of outstanding balances. About the Role As A Credit Controller You Will assess and advise on creditworthiness of prospective and existing French customers. Responsibilities: Investigate and approve credit applications within established guidelines. Liaise with corporate customers and other departments to resolve credit issues. Negotiate payment terms on overdue accounts. Perform routine assignments in an entry-level professional role. Connect with clients via calls and emails for regular support. Minimize financial risk by assessing and advising on customer creditworthiness. Requirements: Fluency in French and English, both written and spoken Bachelor's degree in Translation, Linguistics, or a related field 3+ years of professional translation experience Strong understanding of French culture and linguistic nuances Excellent attention to detail and organizational skills Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: . Comprehensive Health Insurance: Covers you, your immediate family, and parents. . Enhanced Health Insurance Options: Competitive rates negotiated by the company. . Group Life Insurance: Ensuring financial security for your loved ones. . Group Accident Insurance: Extra protection for accidental death and permanent disablement. . Flexible Working Arrangement: Achieve a harmonious work-life balance. . Employee Assistance Program: Access support for personal and work-related challenges. . Medical Screening: Your well-being is a top priority. . Modern Family Benefits: Maternity, paternity, and adoption support. . Long-Service Awards: Recognizing dedication and commitment. . New Baby Gift: Celebrating the joy of parenthood. . Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. . Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. . Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Senior Software Engineer III Are you at an early stage of your career Do you desire to work in a practical domain About our Team:- Our team consists of software engineers, quality analysts and otologists from diverse backgrounds and cultures. We are mostly remote, located across different countries with a shared goal of creating powerful tools to help scientists make breakthroughs and health professionals improve lives. About the Role : This role is performed by an experienced professional and will undertake difficult research, design and software development assignments within a software functional area or product line, and provides direct input to project plans, schedules and methodology in the development of cross-functional software products under the guidance of more senior members of the squad Responsibilities Working closely with other Development team members to understand product requirements and translate them into software designs Writing and reviewing portions of detailed specifications for the development of system components Developing and maintaining the existing user interface and back-end systems Implementing development processes, coding best practices and code reviews Resolving technical issues as necessary Completing bug fixes and resolving technical issues Requirements BS Engineering/Computer Science or equivalent experience Solid Software development experience Proficiency in Java and the Spring Framework. Experience with Hibernate/JPA, Gradle, Docker is also desirable Experience with modern JavaScript frameworks (Angular, Typescript, some experience of React is also desirable) Experience of Semantic technologies, e.g. RDF, OWL, SPARQL, GRAPH DB would be desirable Experience of using RESTful web services, consuming common forms of data such as JSON The ability to design and build unit-tested, modular code and deploy and run it on local and cloud infrastructure Understanding of Agile software development process and unit testing and understanding of SOLID and Clean Coding principles Work in a Way That Works for You: We promote a healthy work/life balance and provide various well-being initiatives, shared parental leave, study assistance, and sabbaticals to help you meet both your immediate responsibilities and long-term goals. Working for You: We offer comprehensive benefits to support your health and well-being, including: Health insurance for you and your family. Enhanced health insurance options at competitive rates. Group life insurance for financial security. Group accident insurance for protection against accidental death and permanent disability. Flexible working arrangements for work-life balance. Employee assistance programs for personal and work-related support. Medical screenings to prioritize your well-being. Modern family benefits, including maternity, paternity, and adoption support. Long-service awards to recognize dedication. New baby gifts to celebrate parenthood. Subsidized meals at specific locations. Various paid time-off options, including casual leave, sick leave, privilege leave, compassionate leave, special sick leave, and public holidays. Free transportation for home-office-home travel in select locations. About the Business: Our organization is a global leader in information and analytics, aiding researchers and healthcare professionals in advancing science and improving health outcomes for society. We combine quality information and vast data sets with analytics to support visionary science, research, health education, interactive learning, and exceptional healthcare and clinical practice. At Elsevier, your work contributes to addressing the world's grand challenges and fostering a more sustainable future. We harness innovative technologies to support science and healthcare, partnering for a better world ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Multimedia Producer Do you enjoy taking ownership for customer projects Do you like collaborating across teams to deliver success for customers About our Team Operations, a multi-faceted entity consisting of various departments, each serving distinctive purposes, thrives on delivering high-quality outcomes swiftly and effortlessly. Their commitment to exceeding expectations goes beyond mere delivery. With a profound focus on flexibility and innovation, Operations not only ensures customer satisfaction but also delight customers by consistently surpassing their expectations in ways that are both adaptable and inventive. As a people-led function, we make continuous efforts to enable operations to become a place of great work and a great place to work! About the Role As a Multimedia Producer, you will project manage media and course development projects. You'll build excellent relationships with stakeholders, to make sure that everyone's expectations are exceeded. You'll work with the team to continually improve our processes and procedures. Responsibilities Strategic Planning/Coordination Consult with Editors, Authors, and Developers to evaluate technical and financial feasibility of potential interactive and online products. Project Planning Prepare and communicate baseline documents including estimates, proof of concepts, information architectures, timelines, and functional specifications to editorial teams and developers. Provide technical guidance around the development of media assets to our stakeholders to ensure the success of a project. Direct multimedia production transmittal meetings and communicate tasks, responsibilities, expectations and business requirements to project team. Budget Control Accountable for tracking budget vs. actual cost, maintaining project scope, completion of project within established timeline, cost structure, and functionality of application. Responsible for reporting project status to internal customers and management in terms of timelines and costs. Escalate issues to Senior Producer and Team Manager and work with them to bring resolution. Project management Requests, reviews, and assesses developer bids. Negotiates favorable developer contracts with selected vendors. Manages all developer contracts, Work in progress, tracks budget. Responsible for on-time and on-budget delivery 100 150 projects a year, evaluate, and respond to editorial and user feedback during all stages of development to guarantee a successful product launch. Ensure proper testing and revision is taking place in a timely manner to avoid costly revisions and delays. Share final product testing results with Customer Service and Marketing. Technical analysis / planning Track and evaluate industry developments to ensure state-of-the-art functionality is incorporated into every Elsevier Science electronic product. Continually adapt production strategy and standards to maximize software re-usability and platform independence Communication Implement effective project management techniques to keep all parties informed regarding production schedules, project status, and publication dates. Periodically distribute and update product design and development plans through direct client contact and status memos. Participate in continuous improvement activities demonstrate understanding of team's pain points and take action toward improvement. Requirements Any Degree Knowledge of Multimedia & eLearning concepts and Product development Strong cross - platform interactive product development experience should include Strong Project Management skills, Microsoft Office tools, Audio & Video & Animation production, Web technologies, Multimedia authoring, HTML, XML, Web development Minimum 3-5 years of Project management and Multimedia development experience Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Health Insurance: Covers you, your immediate family, and parents. Enhanced Health Insurance Options: Competitive rates negotiated by the company. Group Life Insurance: Ensuring financial security for your loved ones. Group Accident Insurance: Extra protection for accidental death and permanent disablement. Flexible Working Arrangement: Achieve a harmonious work-life balance. Employee Assistance Program: Access support for personal and work-related challenges. Medical Screening: Your well-being is a top priority. Modern Family Benefits: Maternity, paternity, and adoption support. Long-Service Awards: Recognizing dedication and commitment. New Baby Gift: Celebrating the joy of parenthood. Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Software Engineering Lead Would you like to be part of a team that delivers high-quality software to our customers Are you a highly visible champion with a can do attitude and enthusiasm that inspires others About the Team: Elsevier Health applies innovation, facilitates insights, and helps drive more informed decision-making for our customers across global health. We support health providers by providing accessible, trusted evidence-based information prepare more medical and nursing students with effective tools and resources provide insights that help clinicians improve patient outcomes and supports a more personalized and localized healthcare experience. All for the benefit of every patient. About the Role Executing our Quality Engineering strategy for our Health Markets. You will enhance the testing design and improve process standards with a focus on effectiveness and quick feedback driven approaches. About the Role: This position serves as a subject matter expert for a specific team of Software Engineers. In addition to writing code on complex systems and applications, this position provides direction on project plans, schedules, and methodologies. The position has direct reports. Responsibilities: . Serve as the initial point of escalation for software development issues within specific area of responsibility. . Interface with other technical personnel or team members to finalize requirements. . Write and review portions of detailed specifications for the development of system components of moderate complexity. . Complete complex bug fixes. . Work closely with other development team members to understand moderately complex product requirements and translate them into software designs. . Successfully implement development processes, coding best practices, and code reviews. . Operate in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders. . Resolve complex technical issues as necessary. . Mentor and/or train entry-level software engineers as directed by department management, ensuring they are knowledgeable in critical aspects of their roles. . Keep abreast of new technology developments. . Design and work with complex data models. . Carry out management responsibilities in accordance with the organization's policies, procedures, and applicable laws. Responsibilities include interviewing, hiring, and training employees planning, assigning, and directing work appraising performance rewarding and disciplining employees and addressing complaints and resolving problems. . Ensure all staff is provided with training and resources needed to perform their jobs to the most outstanding degree possible. Ensure all staff is provided with frequent feedback and coaching in order to meet and exceed individual and team performance goals consistently. . Manage and encourage new ideas from staff to foster improvements through innovations. . Empower the staff to be accountable and responsible for their own actions and decisions. . All other duties as assigned. Requirements: 7+ years of Software Engineering experience . BS Engineering/Computer Science or equivalent experience required . Advanced knowledge of software development methodologies (e.g., Agile, Waterfall). . Strong experience with various resource models such as Managed Services and/or Staff Augmentation. . Strong knowledge in industry best practices in external resource development. . Ability to partner and lead internal and external technology resources in solving complex business needs. . Test-driven development. . Strong research skills. . Strong proficiency with data manipulation language including optimization techniques. . Strong understanding of normalized/dimensional data modeling principles. . Ability to design and work with complex data models. . Strong knowledge of multiple data storage subsystems. . Expertise in development languages including but not limited to: Java/J2EE, JavaScript, JSP, C/C++, HTML, XML, SQL, Windows, UNIX, and .Net. . Strong knowledge in industry best practices in development. . Ability to partner and lead internal and external technology resources in solving complex business needs. . Knowledge in using and developing applicable tool sets. . Ability to write and review portions of detailed specifications for the development of complex system components. . Strong skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others. . Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity. . Strong problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues prior success extracting/translating findings into alternatives/solutions and identifying risks/impacts and schedule adjustments to facilitate management decision-making. . Strong communication (verbal and written) and customer service skills. Strong interpersonal, communication, and presentation skills applicable to a wide audience including senior and executive management, customers, etc., including diction/terminology and presenting information in a concise and effective manner to clients, management, and various departments using assorted communication mediums. Work in a Way that Works for You We promote a healthy work-life balance across our organization. We offer various well-being initiatives, shared parental leave, study assistance, and sabbaticals to help you meet both your immediate responsibilities and long-term goals. Working for You We understand that your well-being and happiness are essential to a successful career. Here are some benefits we offer: Comprehensive Health Insurance covers you and your immediate family. Enhanced Health Insurance Options with competitive rates. Group Life Insurance ensuring financial security for your loved ones. Group Accident Insurance offering extra protection. Flexible Working Arrangements to achieve a balanced work-life schedule. Employee Assistance Program providing support for personal and work-related challenges. Medical Screening prioritizing your well-being. Modern Family Benefits including parental and adoption support. Long-Service Awards recognizing dedication and commitment. Celebratory New Baby Gift. Subsidized Meals (location-specific). Various Paid Time Off options including Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport for home-office-home commutes (location-specific). About the Business A global leader in information and analytics, we assist researchers and healthcare professionals in advancing science and improving health outcomes for society's benefit. Leveraging our publishing heritage, we combine quality information and extensive data sets with analytics to support visionary science and research, health education, and interactive learning. At Elsevier, your work contributes to addressing the world's grand challenges and fostering a sustainable future. We utilize innovative technologies to support science and healthcare, partnering for a better world. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Solution Architect Do you enjoy collaborating with cross-functional technical teams to provide advice and guidance for best-practice solutions About our Team: Our Technology teams use cutting-edge technologies to build products and systems to advance science and health. We provide our customers with powerful digital solutions, helping researchers find answers. Elsevier's largest flagship products, for example, support in excess of 800 million unique visitors and over 2.5 billion visits per year. About the Role: We are seeking a talented and self-motivated Solution Architect who will support a portfolio of Elsevier's flagship Academic & Government facing solutions. You will collaborate with customers, development teams, and business groups to guide, advise, and communicate on critical architectural principles. You will research and stay current with new technologies and innovations to help create and identify potential new solutions. Responsibilities: Partnering with Architects and cross-functional technical teams to provide consultancy, leadership, communication and to promote software engineering best-practices. Defining and evangelising architectural principles, standards and best practices, and empowering squads to make sound architectural decisions. Implementing technology strategy to align with business requirements, with an ability to generate new ideas and innovations. Researching and assessing industry and technology advancements and developments, to identify opportunities to further advance our technical capabilities. Developing and delivering comprehensive information security procedures, practices, and solutions, to ensure we respond to enterprise security issues quickly. Requirements: Experience in defining and implementing highly scalable front-end architecture solutions supporting global customer facing products and technology will be a significant advantage. Have a working knowledge of composable application architecture and platform strategies for delivering modular product offerings. Demonstrate experience in defining and maintaining solution roadmaps. Experience in architecting cloud-native solutions with AWS, Azure etc. Demonstrate excellent written, verbal and presentation skills including communicating complex technical content to a range of audiences. Enjoy collaborating and leading teams to design a strategy to solve problems and implement innovative solutions. Have a natural ability to engage, influence and build relationships with stakeholders, teams, and vendors across our business. Work in a way that works for you: We promote a healthy work/life balance and provide various well-being initiatives, shared parental leave, study assistance , and sabbaticals to help you meet both your immediate responsibilities and long-term goals. Working For you: We offer comprehensive benefits to support your health and well-being, including: Health insurance for you and your family. Enhanced health insurance options at competitive rates. Group life insurance for financial security. Group accident insurance for protection against accidental death and permanent disability. Flexible working arrangements for work-life balance. Employee assistance programs for personal and work-related support. Medical screenings prioritizing your well-being. Modern family benefits, including maternity, paternity, and adoption support. Long-service awards to recognize dedication. New baby gifts to celebrate parenthood. Subsidized meals at specific locations. Various paid time-off options, including casual leave, sick leave, privilege leave, compassionate leave, special sick leave, and public holidays. Free transportation for home-office-home travel in select location About Business: We are a global leader in information and analytics, helping researchers and healthcare professionals advance science and improve health outcomes. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science, research, health education, interactive learning, and exceptional healthcare and clinical practice. At Elsevier, your work contributes to addressing the world's grand challenges and creating a more sustainable future. We harness innovative technologies to support science and healthcare, partnering for a better world. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Data Coordinator And are you eager to work on quality data sources serving our end user products Are you creatively minded yet data and insight-driven About our Team Our team is an expert in data integrity, data consistency, and in the knowledge of the data flow for all products acquired in Health Markets. This team has in-depth knowledge of products, systems, technology, data flow, and associated analytical capabilities. About the Role This role includes reviewing and updating metadata for science and technology products in the system. Entering correct codes that are mandatory to trigger the metadata to other systems. Responsibilities . Ensuring the data flow is consistent across database systems . Verifying standard/ complex coded or uncoded business and statistical source data based on requirement from business . Entering correct codes, fixing and resolving metadata errors in the database systems and solving a range of routine issues . Reviewing and updating contracts change to the system . Analyzing Data and problems through Analytical Skills. . Create reports required for business . Develop documentation procedure . Work on audit reports . Compare reports and fix discrepancies. . Handle business calls from other internal business locations, audit calls, monthly meetings. . Handle end to end processes and issues, find the root cause of the problem and fix and provide corrective and preventive solutions. . Should work from office as and when required by the department. Requirements . Be comfortable working in a fast-paced, ever-changing environment with excellent analytical and problem-solving skills. . Demonstrate excellent and engaging written and verbal communication and interpersonal skills . Experience of working on reporting tools like Tableau, KNIME or Excel . Be a team player, capable of working in a collaborative and team-oriented environment. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Health Insurance: Covers you, your immediate family, and parents. Enhanced Health Insurance Options: Competitive rates negotiated by the company. Group Life Insurance: Ensuring financial security for your loved ones. Group Accident Insurance: Extra protection for accidental death and permanent disablement. Flexible Working Arrangement: Achieve a harmonious work-life balance. Employee Assistance Program: Access support for personal and work-related challenges. Medical Screening: Your well-being is a top priority. Modern Family Benefits: Maternity, paternity, and adoption support. Long-Service Awards: Recognizing dedication and commitment. New Baby Gift: Celebrating the joy of parenthood. Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
About Our Team The Content and Data Analytics team is part of DataOps , which is an integral part of Global Operations at Elsevier. We provide data analysis services, primarily using Databricks, and mostly serve product owners and data scientists of Elsevier's Research Data Platform. Our work contributes to the delivery of leading data analytics products for the world of scientific research, including Scopus and SciVal . About the Role As a Senior Data Analyst, you have a solid understanding of best practices and can execute projects and initiatives without supervision from others. You are able to create advanced-level insights and recommendations. You are able to lead analytics efforts with high complexity, mostly independently. Responsibilities The Senior Data Analyst role will support data scientists working within the Domains of the Research Data Platform. Domains are functional units that are responsible for delivering one or more data products, often through data science algorithms. Supporting this work could lead to a wide range of different analytical activities. For example, you may be asked to dive into large datasets to answer questions from product owners or data scientists you may need to perform large-scale data preparation (data prep) in order to test hypotheses or support prototypes you may be asked to review the precision and recall of data science algorithms at scale and surface these as dashboard metrics. You will need to have a keen eye for detail, good analytical skills, and expertise in at least one data analysis system. Above all, you will need curiosity, dedication to high quality work, and an interest in the world of scientific research and the products that Elsevier creates to serve it. Because you will need to communicate with a range of stakeholders around the world, we ask for candidates to demonstrate a high level of English. Requirements Minimum work experience of 5 years Coding skills in at least one programming language (preferably Python) and SQL Familiarity with common string manipulation functions or libraries such as regular expressions (regex) Prior exposure to data analysis in a tabular form, for example with Pandas or Apache Spark/Databricks Experience of using basic statistics relevant to data science such as precision, recall and statistical significance Knowledge of visualization tools such as Tableau/Power BI is a plus Experience of working with Agile tools such as JIRA is a plus Stake Holder Management Build and maintain strong relationships with Data Scientists and Product Managers. Align activities with Data Scientists and Product Managers. Present achievements and project status updates, both written and verbally, to various stakeholders. Competencies: Collaborates well and works effectively as part of a team Takes initiative and is proactive in suggesting approaches or solutions to problems Drives for results by taking a task to a polished conclusion Key Results: Understand the requirements of a given task Identify , gather, prepare and refine data Interpret and understand large data sets Report findings to stakeholders through effective story telling Formulate recommendations and requirements Identify and address new opportunities Way that Works for You We promote a healthy work-life balance across the organization. We offer numerous well-being initiatives, shared parental leave, study assistance , and sabbaticals to help you meet both your immediate responsibilities and long-term goals. Working for You We understand that your well-being and happiness are essential to a successful career. Here are some benefits we offer: Comprehensive Health Insurance. Enhanced Health Insurance Options. Group Life Insurance. Group Accident Insurance. Flexible Working Arrangements. Employee Assistance Program. Medical Screening. Modern Family Benefits include maternity, paternity, and adoption support. Long Service Awards. Celebrating New Baby Gift. Subsidized Meals (location-specific). Various Paid Time Off options including Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport for home-office-home commutes (location-specific). About the Business We are a global leader in information and analytics, assisting researchers and healthcare professionals in advancing science and improving health outcomes. We combine quality information and extensive data sets with analytics to support science and research, health education, and interactive learning. At our company, your work contributes to addressing the world's grand challenges and fostering a sustainable future. We utilize innovative technologies to support science and healthcare, partnering with us for a better world. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Data Steward Do you have good programming skills (e.g., Phyton, Perl, KNIME) Are you a team Player About our Team Our team responsible to ensure data connectivity, extendibility, and discoverability through systematic, scalable processes, capabilities, and highly engaged people in handling the full value chain of our content and data, putting Customer Experience central to our business with innovation. About the Role You will be responsible for keeping the datasets (source, publisher) up to date in end-to-end workflows. You will ensure correct data transformations, analyze the cause, and provide suggestions for improvements. You will work closely together with members of various teams, including Technical, development, production, and subject matter experts. Responsibilities Keep datasets up-to-date and aligned between the systems Ensuring correct data transformations and structured analysis of the cause Should keep the relevant process documents & associated materials up to date with version controls Work on the improvement/enhancement projects/initiatives to improve utilization of the dataset (look for automation, wherever possible) Testing search capabilities and reviewing customer experience with the database Frequently Data health check-ins to ensure its quality assessment & monitor it Ability to work with stakeholders/vendors & Publishers across the location Requirements Have any bachelor's education with a minimum of 4 years of experience Have profound knowledge of working with big datasets & publication standards/evaluation/production of Books Have great analytical and problem-solving skills, able to quickly understand complex processes Have a good understanding of data analysis (e.g., SQL), data workflows, and tableau/databricks Have good programming skills (e.g., Phyton, Perl, KNIME) to create advanced insights into data Have good communication, be assertive, & build rapport within or across teams Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Health Insurance: Covers you, your immediate family, and parents. Enhanced Health Insurance Options: Competitive rates negotiated by the company. Group Life Insurance: Ensuring financial security for your loved ones. Group Accident Insurance: Extra protection for accidental death and permanent disablement. Flexible Working Arrangement: Achieve a harmonious work-life balance. Employee Assistance Program: Access support for personal and work-related challenges. Medical Screening: Your well-being is a top priority. Modern Family Benefits: Maternity, paternity, and adoption support. Long-Service Awards: Recognizing dedication and commitment. New Baby Gift: Celebrating the joy of parenthood. Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Post Delivery Owner Do you have Invoicing Experience Are you a highly visible champion with a can do attitude and enthusiasm that inspires others About our Team The Corporate Markets - Pharma group is the leading provider of content based marketing services to the pharmaceutical, medical device, and biotech industries. We build on Elsevier's strong content position and relationships with healthcare professionals to help our clients reach their desired audience with best-in-class clinical content that only Elsevier can deliver. We are leaders in what we do About the Role The Post-Delivery owner will work in very close collaboration with the invoice and billing team in India and will ensure that they do the agreed proof of delivery checks for every order and provide the same to billing and invoice team along with their go ahead to invoice the customer. Responsibilities: Works in close collaboration with other post-delivery owners to manage volume of transactions Has a good overview of Global Pharma Products and understand what delivery entails for those products checks journal shipment and product delivery Ensures Proof of Delivery exists and Billing team sends it to the customer with every invoice Works with pre-delivery owners to ensure billing details for client invoicing are set and any missing information is proactively chased up Reviews product delivery order reports for SOX compliance and ensured orders are approved for billing Tracks orders that are missing information or/and are incomplete (e.g. missing insertion orders, generic email ids etc.) Tracks orders that failed Proof of Delivery checks Works with pre-delivery and delivery owners to review the root causes and continuously improve the metrics and ensuring orders are keyed right first time Keeps the Product Delivery Lead up to date to on billing orders and ensures adherence to an agreed time frame when orders are delivered Organized in terms of their work and follows relevant processes to ensure SOX checks are done and appropriately documented Liaises very closely with the billing team in India on a daily basis and resolves any post-billing queries as required Ability to be calm, accurate and adheres to processes in particular when managing high volumes transactions over month-end and year-end Requirement Bachelor's degree or equivalent work experience 1-2 years experience in professional capacity preference if in Operations or Process Management Proficiency with Microsoft Office suite (Word, Excel & PowerPoint). Strong organizational, verbal and analytic skills Ability to multi-tasking within a fast-paced environment Strong communication, follow-through and interpersonal skills Strong attention to detail and a team player Understanding of HTML coding and logic is advantageous Displays High Integrity and Honesty Accepts responsibility for the results based outcomes of group. A high level of proficiency in the local language is a must . Work in a way that works for you We promote a healthy work/life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working with us We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it. Working for you At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Group Health Insurance Policy (covering self and family) Group Life insurance/accident policy Generous long-service awards New Baby gift Subsidised food provided (applies to India- Chennai) Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, Gazetted Public Holiday and Maternity/Paternity Leave Free Transport provided to and from the office (applies to India-Chennai) About Us A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. Join Us Purposeful Work When you work with us, your work matters. You are part of an organization that nurtures your curiosity to stimulate innovation for the communities that we serve . Growing Every Day Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. Colleagues Who Care You will be part of the Elsevier family. We will support your well-being and provide the flexibility you need to thrive at work and home. Together, we create possibilities. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
About Our Team Our global team supports products education electronic health records that introduce students to digital charting and prepare them to document care in today's modern clinical environment. We have a very stable product that we've worked to get to and strive to maintain . Our team values trust, respect, collaboration, agility, and quality. About the Role This position exists to provide direct input to project plans, schedules, and methodology in the operation and maintenance of multiple system environments. Candidate responds to system management alerts to handle system/operations exceptions, within the assigned enterprise systems of product offerings. This position is also responsible for triage change management support. Responsibilities Diagnose complex system problems using dumps, traces, or other diagnostics aids. Diagnose system performance problems using available standard performance tools and system indicators such as queue lengths, CPU utilization , etc. Install program products and system components or aid in installation by end users. Develop user mods for installation of customized existing routines, device drives, and other system modifications. Develop optimum system configurations and plans for installation of hardware devices. Recommend and change system parameters or configuration variables to improve overall system performance. Write commands or processes for execution under multiple system environments. Review job control/scripts developed by less-experienced staff members and assist in modifications of same for optimum performance and operation. Demonstrate understanding of system dump contents, system control block structures, all characteristics/features of hardware being used, and all system performance principles. Debug any system problems, develop online procedures for execution of commonly used processes, and perform procedures necessary for recovery. Demonstrate thorough understanding of all system components and of program products assigned to support. Demonstrate knowledge of system parameters to control, configure, and install various systems in-depth knowledge of software installation aids and user knowledge of all facets of the online system. Work closely with development groups, support groups, and vendors to coordinate special operations, and communicate/escalate problems as appropriate to meet assigned deadlines . Provide prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools. Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation. Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery. Demonstrate thorough understanding of major system components in completing assigned tasks (i.e., storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure). Configure controls install or troubleshoot programs within multiple system environments. Construct Job Control Language (JCL) or scripts for processing of workloads by system. Develop job control procedures or work flow diagrams for commonly used processes and automate wherever possible. Provide prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools. Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation. Demonstrate problem-solving skills in multiple operating environments to support assignments involving the execution of a series of related tasks. Demonstrate knowledge of system components in completing assigned tasks (i.e., storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure). Perform online system functions to assist with tasks encountered in execution of daily responsibilities such as utility functions and editing of files. Develop lists/scripts for execution of commonly used processes and automation of simple tasks. Proper management and implementation of team changes and service requests. Proper creation, execution, documentation, and closure of tasks, changes, and requests. All other duties as assigned. Requirements 5+ years of Systems Engineering experience BS Engineering/Computer Science or equivalent experience required Change management. Understanding of storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure. Program installation and troubleshooting. Knowledge of virtual server environments and thin client. Knowledge of scripts for automation. Advanced understanding of system and problem management tools. Knowledge of system recovery procedures. Strong problem-solving skills. Good oral and written communication skills. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance , and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals . Working for You We understand that your well-being and happiness are essential to a successful career. Here are some benefits we offer: Comprehensive Health Insurance: Covers you, your immediate family, and parents. Enhanced Health Insurance Options: Competitive rates negotiated by the company. Group Life Insurance: Ensuring financial security for your loved ones. Group Accident Insurance: Extra protection for accidental death and permanent disablement. Flexible Working Arrangement: Achieve a harmonious work-life balance. Employee Assistance Program: Access support for personal and work-related challenges. Medical Screening: Your well-being is a top priority. Modern Family Benefits: Maternity, paternity, and adoption support. Long-Service Awards: Recognizing dedication and commitment. New Baby Gift: Celebrating the joy of parenthood. Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Associate Scientific Editor About our Team: Our STMJ (Science, Technology, and Medical Journals) team publishes high-quality, peer-reviewed research that drives progress across scientific and medical disciplines. We collaborate closely with authors, editors, reviewers, and societies to ensure the integrity and impact of the published work. Through innovation in editorial workflows and publishing technology, we help global research communities discover, evaluate, and disseminate knowledge that advances science and improves lives. About the Role: Are you passionate about sharing accurate and valuable research results for the benefit of science, society, and the authors. If so, we have the perfect opportunity for you as an Associate Scientific Editor focusing on our medical science sections in an open access journal (part of Cell Press). We are looking for a scientist with a broad academic interest in medical science who is keen on supporting scientists to publish their research in effective ways. This job offers a unique opportunity to start your editorial career with an exciting journal, which you can help shape and develop to ensure its scientific and commercial success. Responsibilities: Key responsibilities will include: Actively managing the publication process of assigned manuscripts in a growing open access journal Actively working with the team to develop the journal's processes and content Building effective working relationships with colleagues across Cell Press and Elsevier You will also have the opportunity to be a stakeholder in innovative Cell Press and Elsevier initiatives that shape the future of science communication. This is a full-time editorial position based in our Chennai office. In future, this position may require travel to conferences to engage with researchers. Requirements: What you should bring: A relevant doctoral degree in the medical science (PhD / MD) Deep knowledge and research experience in infectious diseases/cancer research/pharmacology and toxicology, and a willingness to learn about and work on the other sections like immunology, microbiology, bioinformatics and computational biology etc. Knowledge/experience in medical ethics/study design/trial registration will be an added advantage. Broad scientific interests and a passion for helping scientists publish their work. Strong organizational skills, and the ability to prioritize, focus, and achieve desired goals. Creativity, decisiveness, attention to detail, willingness to experiment, and a continuous improvement mindset. Customer-focused and attentive with good written and verbal communication skills in English. Excellent interactive and team working skills as well as the ability to work independently. Emphasis on quality and monitoring of all aspects of day-to-day publishing operations and actively address improvements where required. Work in a way that works for you: We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: . Comprehensive Health Insurance: Covers you, your immediate family, and parents. . Enhanced Health Insurance Options: Competitive rates negotiated by the company. . Group Life Insurance: Ensuring financial security for your loved ones. . Group Accident Insurance: Extra protection for accidental death and permanent disablement. . Flexible Working Arrangement: Achieve a harmonious work-life balance. . Employee Assistance Program: Access support for personal and work-related challenges. . Medical Screening: Your well-being is a top priority. . Modern Family Benefits: Maternity, paternity, and adoption support. . Long-Service Awards: Recognizing dedication and commitment. . New Baby Gift: Celebrating the joy of parenthood. . Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. . Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. . Free Transport pick up and drop from the home -office - home (applies in Chennai) About the business: A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Senior Software Engineer II Are you at an early stage of your career Do you desire to work in a practical domain About our Team:- We are a diverse team of software engineers, data scientists and computer technologists. We have varied backgrounds and cultures, and we're located across different countries, but we all have one aim to create powerful tools to help scientists make breakthroughs and health professionals change lives. We research and implement reusable Microservices, specifically relating to the ingest of Patents and Journals. The microservices that we build are a mix of Java and Python, running on Nifi within Kubernetes. You will be enthusiastic about building on this Cloud infrastructure, and you will have plenty of opportunity to expand your knowledge in this field. About the Role: This Role need research and implement reusable Microservices, specifically relating to the ingest of Patents and Journals. The microservices that we build are a mix of Java and Python, running on Nifi within Kubernetes. You will be enthusiastic about building on this Cloud infrastructure, and you will have plenty of opportunity to expand your knowledge in this field. Responsibilities: Building and maintaining Java code to provide reusable libraries and microservices. You will need to translate product requirements into clean, scalable, and reusable code, with minimal supervision. You should be comfortable working independently, taking ownership of your components and delivering high-quality solutions. Performance tuning your code to ensure that it runs optimally under expected workloads, proactively identifying and resolving bottlenecks. Writing comprehensive documentation to facilitate easy understanding, discovery, and reuse by other teams, fostering a culture of knowledge sharing. Mentoring junior team members and new hires, helping them ramp up quickly and succeed, while also learning from others in a collaborative environment. Conducting thorough code reviews, ensuring adherence to best practices (SOLID principles etc.), and aligning with explicit product requirements and quality standards. Work with other technical personnel or team members to finalize requirements. Write and review portions of detailed specifications for the development of complex system components. Complete complex bug fixes. Work closely with other development team members to understand complex product requirements and translate them into software designs. Successfully implement development processes, coding best practices, and code reviews. Operate in an agile environment while collaborating with key stakeholders. Resolve complex technical issues as necessary. Train entry-level software engineers as directed by department management, ensuring they are knowledgeable in critical aspects of their roles. Keep abreast of new technology developments. Design and work with complex data models. Mentor less-senior software developers on development methodologies and optimization techniques. All other duties as assigned Requirements: 5+ years of Software Engineering experience.BS Engineering/Computer Science or equivalent experience required Be a highly proficient Java developer with extensive experience with the latest versions of Java, having demonstrated ability to write efficient, DRY, and maintainable code. Have a strong background with Java development tools, particularly Spring and Maven, and be comfortable working within an Agile team. Have a strong knowledge of containerisation technologies (including Docker and Kubernetes) and CICD tools (including Jenkins and Github Actions) Possess in-depth knowledge of AWS cloud services (or other cloud platforms) and RESTful API design and implementation. Be intellectually curious, quick to learn new technologies and concepts, and eager to expand your skillset in cloud-native development, microservices, and automation. Exhibit a proactive, investigative approach to complex problem-solving, with the confidence to work independently and own your deliverables. Be a clear communicator, capable of explaining technical topics to non-technical stakeholders both verbally and in documentation. Demonstrate a broad interest in software development, with understanding of other programming languages (such as Python, Scala, shell scripts) and how they can complement your work. Be comfortable working with colleagues from diverse backgrounds, cultures, and regions, fostering an inclusive team environment. Show a strong interest in personal growth and continuous learning to keep pace with evolving technologies and industry best practices. Work in a Way That Works for You: We promote a flexible work environment that meets the needs of a diverse team. Whether you prefer remote work, hybrid work, or on-site collaboration, we want to support your success. Our well-being initiatives include shared parental leave, study assistance, sabbaticals, and access to wellness programs. Working For you: We aim to support you in all areas of life. Our comprehensive benefits package includes: Health insurance options for you and your family. Group life and accident insurance for financial security. Employee assistance programs and mental health resources. Flexible working arrangements for work-life balance. Paid time-off options, including sick leave, vacation, and public holidays. Subsidized meals and free transportation in select locations. About Us: Our organization is a global leader in information and analytics, aiding researchers and healthcare professionals in advancing science and improving health outcomes for society. We combine quality information and vast data sets with analytics to support visionary science, research, health education, interactive learning, and exceptional healthcare and clinical practice. At Elsevier, your work contributes to addressing the world's grand challenges and fostering a more sustainable future. We harness innovative technologies to support science and healthcare, partnering for a better world ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
About Our Team Our global team supports products education electronic health records that introduce students to digital charting and prepare them to document care in today's modern clinical environment. We have a very stable product that we've worked to get to and strive to maintain . Our team values trust, respect, collaboration, agility, and quality. T he Consumption Domain is a newly established domain, offering an exciting opportunity to play a crucial role in structuring and shaping its foundation . Our team is responsible for ensuring seamless data processing, validation, and operational efficiency , while continuously improving workflow optimization and incident management . We work closely with various stakeholders to drive accuracy, speed, and reliability in delivering high-quality data. With a problem-solving mindset and a data-driven approach , we aim to build scalable solutions that enhance business processes and improve overall user experience. About the Role Elsevier is looking for a Senior Analyst to join the Consumption Domain team, where you will play a crucial role in analyzing and interpreting user engagement and content consumption trends. The ideal candidate will possess strong technical expertise in data analytics, Databricks, ETL processes, and cloud storage, coupled with a passion for using data to drive meaningful business decisions. Responsibilities Analyze and interpret large datasets to provide actionable business insights. Leverage Databricks, working with RDDs, Data Frames , and Datasets to optimize data workflows. Design and implement ETL processes, job automation, and data optimization strategies. Work with structured, unstructured, and semi-structured data types, including JSON, XML, and RDF. Manage various file formats (Parquet, Delta files, ZIP files) and handle data storage within DBFS, FileStore , and cloud storage solutions (AWS S3, Google Cloud Storage, etc.). Write efficient SQL, Python, or Scala scripts to extract and manipulate data. Develop insightful dashboards using Tableau or Power BI to visualize key trends and performance metrics. Collaborate with cross-functional teams to drive data-backed decision-making. Maintain best practices in data governance, utilizing platforms such as Snowflake and Collibra. Participate in Agile development methodologies, using tools like Jira, Confluence. Ensure proper version control using GitHub. Requirements Bachelor's degree in Computer Science , Data Science, or Statistics. Minimum of 4-5 years of experience in data analytics, preferably in a publishing environment. Proven expertise in Databricks, including knowledge of RDDs, DataFrames , and Datasets. Strong understanding of ETL processes, data optimization, job automation, and Delta Lake. Proficiency in handling structured, unstructured, and semi-structured data. Experience with various file types, including Parquet, Delta, and ZIP files. Familiarity with DBFS, FileStore , and cloud storage solutions such as AWS S3, Google Cloud Storage. Strong programming skills in SQL, Python, or Scala. Experience creating dashboards using Tableau or Power BI is a plus. Knowledge of Snowflake, Collibra, JSON-LD, SHACL, SPARQL is an advantage. Familiarity with Agile development methodologies, including Jira and Confluence. Experience with GitLab for version control is beneficial. Skills and Competencies Ability to handle large datasets efficiently. Strong analytical and problem-solving skills. Passion for data-driven decision-making and solving business challenges. Eagerness to learn new technologies and continuously improve processes. Effective communication and data storytelling abilities. Experience collaborating with cross-functional teams. Project management experience in software systems is a plus. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance , and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals . Working for You We understand that your well-being and happiness are essential to a successful career. Here are some benefits we offer: Comprehensive Health Insurance: Covers you, your immediate family, and parents. Enhanced Health Insurance Options: Competitive rates negotiated by the company. Group Life Insurance: Ensuring financial security for your loved ones. Group Accident Insurance: Extra protection for accidental death and permanent disablement. Flexible Working Arrangement: Achieve a harmonious work-life balance. Employee Assistance Program: Access support for personal and work-related challenges. Medical Screening: Your well-being is a top priority. Modern Family Benefits: Maternity, paternity, and adoption support. Long-Service Awards: Recognizing dedication and commitment. New Baby Gift: Celebrating the joy of parenthood. Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Editorial Project Manager Do you enjoy taking ownership for delivering successful communications campaigns Would you enjoy collaborating with global colleagues to innovate across our digital channels About our Team Our global team collaborates with a wide-range of people from the research and health communities to bring stories to life. We shine a light on the opportunities and challenges undertaken by our community to show how Elsevier is an important partner on their journey to achieve their goals.Our team brings together an extensive mix of skills and experience to support each other in showcasing the stories that matter to our audience. About the Role As an Editorial Project Manager, you will be responsible for a wide and interesting range of activities around creating content for various customers and platforms. You will take ownership for coordinating multiple projects to ensure successful collaboration for content quality and publication. You will provide advice and guidance to authors, contributors and editors to help them through the publication process. The main task of the Editorial Project Manager is to manage and develop all volumes in assigned series from pre-production manuscript stage through final production stages to ensure on-time publication of volumes. Responsibilities . Managing multiple digital and print content projects though pre-publication to publication to ensure effective and accurate management and publication of print and digital assets . Collaborating with global cross-functional teams, authors, editors and contributors to solve problems and ensure successful on-time project publication . Building relationships with authors, contributors and editors to provide updates and guidance throughout the publication process to deliver an exceptional experience (through EMSS) . Creating and providing reports to communicate the progress of titles to Content Team Manager, Acquisitions Editors and Publishers . Communicating project statuses and updates to internal stakeholders to resolve issues and ensure quality and on-time publication Requirements . 2-5 years experience of delivering budgeted titles on schedule using active monitoring . Communicating clearly with all stakeholders in writing and by phone . Resolving queries and problems quickly and completely . Reviewing manuscript components against a checklist . Tracking of all projects in purview and proactive problem solving . Tracking and update all metadata pertaining to books in PPM/CCM . Show experience of solving problems by implementing creative solutions that make a difference . Have excellent computer skills in Microsoft Office and the ability to learn new systems Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working remotely from home 3:00pm-12am (Mon-Thu) and Every Friday working from the office (09:00am-6:00pm) Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: . Comprehensive Health Insurance: Covers you, your immediate family, and parents. . Enhanced Health Insurance Options: Competitive rates negotiated by the company. . Group Life Insurance: Ensuring financial security for your loved ones. . Group Accident Insurance: Extra protection for accidental death and permanent disablement. . Flexible Working Arrangement: Achieve a harmonious work-life balance. . Employee Assistance Program: Access support for personal and work-related challenges. . Medical Screening: Your well-being is a top priority. . Modern Family Benefits: Maternity, paternity, and adoption support. . Long-Service Awards: Recognizing dedication and commitment. . New Baby Gift: Celebrating the joy of parenthood. . Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. . Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. . Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Associate Data Specialist Are you a team player Do you experience in Data Evaluation and Validation About our Team Data Operations (DO) within Elsevier is responsible for ensuring that Secondary content is correctly acquired , processed, stored, distributed to external customer and made available to Elsevier's product websites for the end user customers. About the Role The Associate Data Specialist will closely collaborate with various stakeholders and establish data-quality metrics, requirements and create reports for monitoring quality and corrections. They are responsible to analyze and categorize the data. They also capture information and involve systematic gathering and organizing of data. They use a variety of technical skills, including data mining, data modelling, and to extract and interpret data from large datasets. An Data Analyst requires a strong business acumen and communication skills. Responsibilities Ability to critically analyze and evaluate written content to discern writing styles, patterns, and contextual information. Strong research skills to gather evidence from both internal and external web sources. Familiarity with various search engines, databases, and online repositories. Familiarity with scientific research, publications, affiliations, co-authors, citations etc. To take decisions based on the evidence from internal and external sources. Thoroughly examine the data listed in each profile and determine their association with the target author. Assess the content, writing style, and contextual information to make well-informed decisions. Evaluate and identify evidence for each data, considering the reliability and relevance of the information. Research external web sources to gather additional evidence supporting or refuting the association with the target author. Gather information on faculty members including personal details, employment history, academic qualifications, contact information, research interests, and any other relevant details outlined in the university's website or faculties personal or professional web pages. Enter collected data accurately into a spreadsheet and faculty roaster database. Organize the data in a structured manner according to the specified fields and categories. Ensure consistency and uniformity in data formatting and presentation. Verify the accuracy and completeness of the entered data through cross-referencing. Address any discrepancies or missing information promptly through follow-up communication and verification processes. Regularly update the faculty roaster to reflect any changes in faculty members personal information, employment status, academic credentials, or research interests. Implement quality assurance measures to uphold the integrity and accuracy of the faculty roaster data. Ensure compliance with data protection regulations and organizational policies regarding the handling and storage of sensitive faculty information. Generate reports, summaries, or analyses from the faculty roaster data as requested by management or other stakeholders. Requirement Education level - Any Bachelor's Degree Work Experience - Minimum of 3 Years Collaborating & leading teams to solve problems and implement innovative solutions. Have excellent computer skills in Microsoft Office with proficiency in Excel and the ability to learn new systems. Work as a team player and effectively collaborate within a matrix organization. Experience working in an Agile development environment required . Experience/Knowledge in JIRA is preferred. Contribute ideas to the improvement of Process . Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Health Insurance: Covers you, your immediate family, and parents. Enhanced Health Insurance Options: Competitive rates negotiated by the company. Group Life Insurance: Ensuring financial security for your loved ones. Group Accident Insurance: Extra protection for accidental death and permanent disablement. Flexible Working Arrangement: Achieve a harmonious work-life balance. Employee Assistance Program: Access support for personal and work-related challenges. Medical Screening: Your well-being is a top priority. Modern Family Benefits: Maternity, paternity, and adoption support. Long-Service Awards: Recognizing dedication and commitment. New Baby Gift: Celebrating the joy of parenthood. Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Senior Quality Test Engineer-I Are you an experienced quality engineer with a can do attitude and enthusiasm that inspires others And are you eager to work on delivering high quality products to our customers About our Team: To help support our growing operational maturity, we are seeking a talented and self-motivated Senior Quality Engineer to work on our Core Engineering team. About the Role: We're seeking an experienced and detail-oriented Senior Quality Engineer to join our Internal Developer Portal team, focusing on Backstage. In this role, you'll lead efforts to ensure that our Backstage portal-and its ecosystem of plugins, APIs, and documentation-meet the highest standards of quality, reliability, and usability. You'll collaborate with product managers, developers, business analyst, UX and other engineers to build, test, and release features that empower our engineering teams to be more productive and self-sufficient. Responsibilities: Lead the development, execution, and maintenance of comprehensive automated and manual test plans for Backstage and its plugins, ensuring robust coverage of core features and integrations. Collaborate closely with product managers, developers, and designers to define and refine acceptance criteria and quality standards for new Backstage features, plugins, and documentation. Establish and maintain processes for defining acceptance criteria and quality gates for contributed plugins and documentation, ensuring all contributions meet or exceed platform standards. Identify, document, and manage defects, working with development teams to prioritize and resolve issues efficiently and effectively. Drive continuous improvement of testing frameworks, tooling, and processes within the Backstage environment to enhance release confidence and reduce feedback cycles. Champion quality best practices, including test-driven development, shift-left testing, and effective CI/CD integration tailored to Backstage. Mentor and guide developers in quality best practices, fostering a culture of quality throughout the team and organization. Monitor key quality metrics (e.g., test coverage, defect trends, performance) and report on quality health to stakeholders. Participate in code reviews, design reviews, and feature planning, ensuring quality considerations are integrated from the earliest stages of development. Advocate for usability, accessibility, security, and maintainability standards across the Backstage platform. Requirements: Bachelor's degree in Computer Science, Software Engineering, or equivalent experience. 5+ years of experience in software quality engineering or testing, with at least 2 years in a senior or lead capacity. Deep expertise with automated testing frameworks and tools (e.g., Cypress, Playwright, Jest, JMeter, Mocha). Experience in functional and non-functional testing of web applications and developer-facing portals, ideally with Backstage. Experience validating security and compliance for authentication and authorization flows. Proven track record of defining and enforcing acceptance criteria for contributed plugins, integrations, and documentation. Strong understanding of CI/CD pipelines (e.g., GitHub Actions, Jenkins) and modern software delivery practices. Solid grasp of software development best practices, including version control, branching strategies, and agile methodologies. Excellent communication skills and a collaborative, leadership-oriented mindset. Direct experience with Backstage plugin development, testing, and contributions. Experience with accessibility and usability testing for developer tools. Experience in cloud-native environments (Kubernetes, AWS, Azure, etc.). Familiarity with GraphQL and REST API testing. Work in a Way That Works for You: We promote a flexible work environment that meets the needs of a diverse team. Whether you prefer remote work, hybrid work, or on-site collaboration, we want to support your success. Our well-being initiatives include shared parental leave, study assistance, sabbaticals, and access to wellness programs. Working For you: We aim to support you in all areas of life. Our comprehensive benefits package includes: Health insurance options for you and your family. Group life and accident insurance for financial security. Employee assistance programs and mental health resources. Flexible working arrangements for work-life balance. Paid time-off options, including sick leave, vacation, and public holidays. Subsidized meals and free transportation in select locations. About Us: Our organization is a global leader in information and analytics, aiding researchers and healthcare professionals in advancing science and improving health outcomes for society. We combine quality information and vast data sets with analytics to support visionary science, research, health education, interactive learning, and exceptional healthcare and clinical practice. At Elsevier, your work contributes to addressing the world's grand challenges and fostering a more sustainable future. We harness innovative technologies to support science and healthcare, partnering for a better world ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Would you like to be part of a team that delivers high-quality software to our customers Are you a visible champion with a can do attitude and enthusiasm that inspires others About our Team : Our global team support products education electronic health records that introduce students to digital charting and prepare them to document care in today s modern clinical environment. We have a very stable product that we ha ve worked to get to and strive to maintain . Our team values trust, respect, collaboration, agility, and quality. About the Role : This position performs moderate research, design, and software development assignments within a specific software functional area or product line. Responsibilities: Develop software across the full stack, adhering to requirements Follow best practices in code quality, performance, and maintainability. Troubleshoot and debug applications in a production environment. Maintain and utilize CI/CD pipelines Requirements: Minimum 2+ years of experience in Java full stack development on Windows / Linux-based application servers and deployment. Proficiency in development languages: Java, JavaScript, HTML, CSS, SQL. Experience with frameworks: Spring Boot (Java), React (JavaScript), PostgreSQL. Ability to develop RESTful APIs and database interactions. Familiarity with Experience in developing and deploying components in Cloud infrastructure (AWS) Knowledge of software development methodologies (e.g., Agile, Waterfall) and g ood communication skills. Ability to complete a moderately complex bug fix. Preferred: Experience with CI/CD tools like Jenkins and GitHub. Exposure to cloud and container technologies: Docker, Kubernetes and f amiliarity with industry best practices: TDD, unit test code coverage. Good Software Engineering experience. BS Engineering/Computer Science or equivalent experience required Work in a way that works for you: We promote a healthy work/life balance across the organization . We offer an appealing working prospec t for our people. With numerou s wellbeing initiatives, shared parental leave, study assistanc e and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Health Insurance: Covers you, your immediate family, and parents. Enhanced Health Insurance Options: Competitive rates negotiated by the company. Group Life Insurance: Ensuring financial security for your loved ones. Group Accident Insurance: Extra protection for accidental death and permanent disablement. Flexible Working Arrangement: Achieve a harmonious work-life balance. Employee Assistance Program: Access support for personal and work-related challenges. Medical Screening: Your well-being is a top priority. Modern Family Benefits: Maternity, paternity, and adoption support. Long-Service Awards: Recognizing dedication and commitment. New Baby Gift: Celebrating the joy of parenthood. Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business : A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Credit Controller Do you have credit control or accounts receivable experience Are you a highly visible champion with a can do attitude and enthusiasm that inspires others About Our Team Our team is responsible for the on-time collection of outstanding balances. About the Role As A Credit Controller You Will assess and advise on creditworthiness of prospective and existing customers. Responsibilities: Investigate and approve credit applications within established guidelines. Liaise with corporate customers and other departments to resolve credit issues. Negotiate payment terms on overdue accounts. Perform routine assignments in an entry-level professional role. Connect with clients via calls and emails for regular support. Minimize financial risk by assessing and advising on customer creditworthiness. Requirements: 3+ years of experience in credit control or accounts receivable. Strong communication skills and a team-oriented mindset. Ability to work under tight deadlines while maintaining high standards. Credibility and negotiation skills for customer interactions. Support the sales organization in debt collection matters. Proficiency in Microsoft Excel, Word, and Outlook. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: . Comprehensive Health Insurance: Covers you, your immediate family, and parents. . Enhanced Health Insurance Options: Competitive rates negotiated by the company. . Group Life Insurance: Ensuring financial security for your loved ones. . Group Accident Insurance: Extra protection for accidental death and permanent disablement. . Flexible Working Arrangement: Achieve a harmonious work-life balance. . Employee Assistance Program: Access support for personal and work-related challenges. . Medical Screening: Your well-being is a top priority. . Modern Family Benefits: Maternity, paternity, and adoption support. . Long-Service Awards: Recognizing dedication and commitment. . New Baby Gift: Celebrating the joy of parenthood. . Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. . Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. . Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Senior Systems Engineer: Would you like to be part of an engineering team that develops and maintains our cloud and platform services Are you motivated by seeing how your work makes a difference to product delivery and customer outcomes About our Team Our global team supports products education electronic health records that introduce students to digital charting and prepare them to document care in today's modern clinical environment. We have a very stable product that we've worked to get to and strive to maintain. Our team values trust, respect, collaboration, agility, and quality. We are a growing, global team of 2000 entrepreneurial digital technologists. Collaborating in small agile teams, we have the freedom to leverage the latest technologies to build digital solutions. We create products that help scientists make breakthroughs and health professionals impact lives. About the Role As a DevOps Engineer, you will be an integral member of our team and part our global infrastructure group. You will be responsible for building and supporting products across our Life Sciences portfolio. You will help to improve the developer experience, enabling product teams to deliver quality software to customers easily and quickly. Responsibilities: . Working within our DevOps squad to ensure the reliability, scalability, performance and security of our platform and products . Identifying improvements to common tasks and self-service modules to allow teams to move at pace across the SDLC . Designing, building, and maintaining cost effective cloud environments for our organisation . Collaborating with central platform teams to support the on-boarding of products to our platforms . Seeking out and implementing efficiencies to erase toil to allow more focus more on project work and lasting improvements . Acting as a senior escalation point for internal and external customers to provide support for production issues Requirements: . Have experience working in global cross-functional teams to solve problems at scale with innovative solutions . Have experience DevOps and SRE (Site Reliability Engineer) best-practices . Have advanced skills in AWS, Linux, Puppet, Jenkins, Docker, Kubernetes, Terraform and GitHub . Have experience designing highly available and secure distributed systems that scale using AWS, Linux, and Kubernetes . Have experience in standardising and improving the deployment process using common platforms and CI/CD pipelines . Have a solid understanding of how tools like New Relic or Grafana can help observe product performance and identify root causes . Be part of an on-call rotation to provide support for our platform and customers . Enjoy creating efficiency through automation and Infrastructure as Code using modern languages like Python or Go Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for You We understand that your well-being and happiness are essential to a successful career. Here are some benefits we offer: Comprehensive Health Insurance: Covers you, your immediate family, and parents. Enhanced Health Insurance Options: Competitive rates negotiated by the company. Group Life Insurance: Ensuring financial security for your loved ones. Group Accident Insurance: Extra protection for accidental death and permanent disablement. Flexible Working Arrangement: Achieve a harmonious work-life balance. Employee Assistance Program: Access support for personal and work-related challenges. Medical Screening: Your well-being is a top priority. Modern Family Benefits: Maternity, paternity, and adoption support. Long-Service Awards: Recognizing dedication and commitment. New Baby Gift: Celebrating the joy of parenthood. Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .