CX Strategist - JO CX CoE Are you a customer-focused team player and self-starter Are you a strategic thinker with a passion for CX and take initiative to transform data into meaningful customer impact About our Team The Global Researcher Support and Customer Experience team focuses on customer experience, transforming customer service into customer success.We take key responsibility for the experience that the Research Community has when interacting with Elsevier as well as their loyalty and enthusiasm to the Elsevier brand. About The Role The CX Strategist is responsible for identifying opportunities to enhance the customer experience, analyzing customer insights, and collaborating with cross-functional teams to develop impactful, customer-centric solutions in Journal Operations. This role will focus on designing and implementing strategies that improve the overall customer journey, ensuring seamless, engaging interactions aligned with business objectives. By combining data analysis with strategic planning, the CX Strategist will drive initiatives that enhance customer satisfaction, loyalty, and advocacy. They translate insights into impactful strategies, optimize customer interactions, and support business growth through improved retention and a customer-first approach. Responsibilities: Customer Insights & Data Analysis Analyze customer data from surveys, feedback, and CRM systems to identify key trends and pain points. Generate actionable insights that guide CX strategy and decision-making. Provide inputs to dashboards and reports to track customer behavior, and identify friction points. Provide data-driven insights to support strategic decisions and continuous improvement. Recommend improvements to customer journey mapping to optimize touchpoints for a seamless customer experience. Continuously review and provide inputs to journey maps based on changing customer needs and feedback. CX Strategy Development & Execution Design and implement CX strategies to enhance customer satisfaction, retention, and loyalty. Align CX initiatives with business goals and ensure cross-functional adoption. Evaluate the effectiveness of strategies through performance metrics and feedback.Monitor and report on CX KPIs like NPS, CSAT, and customer retention regularly. Identify gaps in performance and recommend corrective actions. Propose and implement innovative CX initiatives to enhance customer satisfaction. Stakeholder Collaboration & Communication Serve as a Single Point of Contact for all communications related to CX Analysis and strategy. Work collaboratively and conscientiously, and openly demonstrate a positive and constructive approach to feedback and conflict. Collaborate with Internal and External contacts to align CX efforts across departments. Present CX insights, strategies, and progress to key stakeholders clearly and effectively. Act as a CX advocate within the organization, driving customer-centric culture. Learning and development Stay updated on industry trends and best practices to drive CX strategy and innovation. Regularly research the latest CX trends, tools, and best practices through webinars, courses, and industry reports. Organize internal sessions to share new CX methodologies, tools, or case studies. Act as a mentor, guiding on data analysis, strategy formulation, and customer-centric thinking. Create knowledge bases/playbooks to standardize CX practices across teams. Work closely with cross functional teams to share and learn customer insights that drive strategic decisions. Requirements: Proven track record in delivering CX strategy improvements and programs Strong knowledge of industry best practices in quality control and customer-centric approaches Skilled in advanced data tools: Excel, SQL, Tableau, Power BI, Minitab, Google Analytics, Adobe Analytics Familiar with Lean, Six Sigma, Agile methodologies Green/Black belt certification preferred Proficient in statistical analysis (hypothesis testing, regression, ANOVA) and CX mapping tools (Miro, Confluence, Lucidchart) Degree educated with 5+ years in publishing or related fields, including 2-5 years in CX, Business Analysis, or Strategy role. Excellent stakeholder management and communication skills with a global, cross-functional mindset adaptable and collaborative, thriving in dynamic international environments while fostering teamwork and integrating diverse perspectives across regions. Detail-oriented, results-driven, with strong project management and data storytelling abilities. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Health Insurance: Covers you, your immediate family, and parents. Enhanced Health Insurance Options: Competitive rates negotiated by the company. Group Life Insurance: Ensuring financial security for your loved ones. Group Accident Insurance: Extra protection for accidental death and permanent disablement. Flexible Working Arrangement: Achieve a harmonious work-life balance. Employee Assistance Program: Access support for personal and work-related challenges. Medical Screening: Your well-being is a top priority. Modern Family Benefits: Maternity, paternity, and adoption support. Long-Service Awards: Recognizing dedication and commitment. New Baby Gift: Celebrating the joy of parenthood. Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Credit Controller - French Language Expert Do You Have experience in dealing with French Customers (Voice & Non-Voice) Do you have credit control or accounts receivable experience About Our Team Our team is responsible for the on-time collection of outstanding balances. About the Role As A Credit Controller You Will assess and advise on creditworthiness of prospective and existing French customers. Responsibilities: Investigate and approve credit applications within established guidelines. Liaise with corporate customers and other departments to resolve credit issues. Negotiate payment terms on overdue accounts. Perform routine assignments in an entry-level professional role. Connect with clients via calls and emails for regular support. Minimize financial risk by assessing and advising on customer creditworthiness. Requirements: Fluency in French and English, both written and spoken Bachelor's degree in Translation, Linguistics, or a related field 3+ years of professional translation experience Strong understanding of French culture and linguistic nuances Excellent attention to detail and organizational skills Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: . Comprehensive Health Insurance: Covers you, your immediate family, and parents. . Enhanced Health Insurance Options: Competitive rates negotiated by the company. . Group Life Insurance: Ensuring financial security for your loved ones. . Group Accident Insurance: Extra protection for accidental death and permanent disablement. . Flexible Working Arrangement: Achieve a harmonious work-life balance. . Employee Assistance Program: Access support for personal and work-related challenges. . Medical Screening: Your well-being is a top priority. . Modern Family Benefits: Maternity, paternity, and adoption support. . Long-Service Awards: Recognizing dedication and commitment. . New Baby Gift: Celebrating the joy of parenthood. . Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. . Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. . Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Senior Software Engineer III Are you at an early stage of your career Do you desire to work in a practical domain About our Team:- Our team consists of software engineers, quality analysts and otologists from diverse backgrounds and cultures. We are mostly remote, located across different countries with a shared goal of creating powerful tools to help scientists make breakthroughs and health professionals improve lives. About the Role : This role is performed by an experienced professional and will undertake difficult research, design and software development assignments within a software functional area or product line, and provides direct input to project plans, schedules and methodology in the development of cross-functional software products under the guidance of more senior members of the squad Responsibilities Working closely with other Development team members to understand product requirements and translate them into software designs Writing and reviewing portions of detailed specifications for the development of system components Developing and maintaining the existing user interface and back-end systems Implementing development processes, coding best practices and code reviews Resolving technical issues as necessary Completing bug fixes and resolving technical issues Requirements BS Engineering/Computer Science or equivalent experience Solid Software development experience Proficiency in Java and the Spring Framework. Experience with Hibernate/JPA, Gradle, Docker is also desirable Experience with modern JavaScript frameworks (Angular, Typescript, some experience of React is also desirable) Experience of Semantic technologies, e.g. RDF, OWL, SPARQL, GRAPH DB would be desirable Experience of using RESTful web services, consuming common forms of data such as JSON The ability to design and build unit-tested, modular code and deploy and run it on local and cloud infrastructure Understanding of Agile software development process and unit testing and understanding of SOLID and Clean Coding principles Work in a Way That Works for You: We promote a healthy work/life balance and provide various well-being initiatives, shared parental leave, study assistance, and sabbaticals to help you meet both your immediate responsibilities and long-term goals. Working for You: We offer comprehensive benefits to support your health and well-being, including: Health insurance for you and your family. Enhanced health insurance options at competitive rates. Group life insurance for financial security. Group accident insurance for protection against accidental death and permanent disability. Flexible working arrangements for work-life balance. Employee assistance programs for personal and work-related support. Medical screenings to prioritize your well-being. Modern family benefits, including maternity, paternity, and adoption support. Long-service awards to recognize dedication. New baby gifts to celebrate parenthood. Subsidized meals at specific locations. Various paid time-off options, including casual leave, sick leave, privilege leave, compassionate leave, special sick leave, and public holidays. Free transportation for home-office-home travel in select locations. About the Business: Our organization is a global leader in information and analytics, aiding researchers and healthcare professionals in advancing science and improving health outcomes for society. We combine quality information and vast data sets with analytics to support visionary science, research, health education, interactive learning, and exceptional healthcare and clinical practice. At Elsevier, your work contributes to addressing the world's grand challenges and fostering a more sustainable future. We harness innovative technologies to support science and healthcare, partnering for a better world ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Software Engineering Lead Would you like to be part of a team that delivers high-quality software to our customers Are you a highly visible champion with a can do attitude and enthusiasm that inspires others About the Team: Elsevier Health applies innovation, facilitates insights, and helps drive more informed decision-making for our customers across global health. We support health providers by providing accessible, trusted evidence-based information prepare more medical and nursing students with effective tools and resources provide insights that help clinicians improve patient outcomes and supports a more personalized and localized healthcare experience. All for the benefit of every patient. About the Role Executing our Quality Engineering strategy for our Health Markets. You will enhance the testing design and improve process standards with a focus on effectiveness and quick feedback driven approaches. About the Role: This position serves as a subject matter expert for a specific team of Software Engineers. In addition to writing code on complex systems and applications, this position provides direction on project plans, schedules, and methodologies. The position has direct reports. Responsibilities: . Serve as the initial point of escalation for software development issues within specific area of responsibility. . Interface with other technical personnel or team members to finalize requirements. . Write and review portions of detailed specifications for the development of system components of moderate complexity. . Complete complex bug fixes. . Work closely with other development team members to understand moderately complex product requirements and translate them into software designs. . Successfully implement development processes, coding best practices, and code reviews. . Operate in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders. . Resolve complex technical issues as necessary. . Mentor and/or train entry-level software engineers as directed by department management, ensuring they are knowledgeable in critical aspects of their roles. . Keep abreast of new technology developments. . Design and work with complex data models. . Carry out management responsibilities in accordance with the organization's policies, procedures, and applicable laws. Responsibilities include interviewing, hiring, and training employees planning, assigning, and directing work appraising performance rewarding and disciplining employees and addressing complaints and resolving problems. . Ensure all staff is provided with training and resources needed to perform their jobs to the most outstanding degree possible. Ensure all staff is provided with frequent feedback and coaching in order to meet and exceed individual and team performance goals consistently. . Manage and encourage new ideas from staff to foster improvements through innovations. . Empower the staff to be accountable and responsible for their own actions and decisions. . All other duties as assigned. Requirements: 7+ years of Software Engineering experience . BS Engineering/Computer Science or equivalent experience required . Advanced knowledge of software development methodologies (e.g., Agile, Waterfall). . Strong experience with various resource models such as Managed Services and/or Staff Augmentation. . Strong knowledge in industry best practices in external resource development. . Ability to partner and lead internal and external technology resources in solving complex business needs. . Test-driven development. . Strong research skills. . Strong proficiency with data manipulation language including optimization techniques. . Strong understanding of normalized/dimensional data modeling principles. . Ability to design and work with complex data models. . Strong knowledge of multiple data storage subsystems. . Expertise in development languages including but not limited to: Java/J2EE, JavaScript, JSP, C/C++, HTML, XML, SQL, Windows, UNIX, and .Net. . Strong knowledge in industry best practices in development. . Ability to partner and lead internal and external technology resources in solving complex business needs. . Knowledge in using and developing applicable tool sets. . Ability to write and review portions of detailed specifications for the development of complex system components. . Strong skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others. . Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity. . Strong problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues prior success extracting/translating findings into alternatives/solutions and identifying risks/impacts and schedule adjustments to facilitate management decision-making. . Strong communication (verbal and written) and customer service skills. Strong interpersonal, communication, and presentation skills applicable to a wide audience including senior and executive management, customers, etc., including diction/terminology and presenting information in a concise and effective manner to clients, management, and various departments using assorted communication mediums. Work in a Way that Works for You We promote a healthy work-life balance across our organization. We offer various well-being initiatives, shared parental leave, study assistance, and sabbaticals to help you meet both your immediate responsibilities and long-term goals. Working for You We understand that your well-being and happiness are essential to a successful career. Here are some benefits we offer: Comprehensive Health Insurance covers you and your immediate family. Enhanced Health Insurance Options with competitive rates. Group Life Insurance ensuring financial security for your loved ones. Group Accident Insurance offering extra protection. Flexible Working Arrangements to achieve a balanced work-life schedule. Employee Assistance Program providing support for personal and work-related challenges. Medical Screening prioritizing your well-being. Modern Family Benefits including parental and adoption support. Long-Service Awards recognizing dedication and commitment. Celebratory New Baby Gift. Subsidized Meals (location-specific). Various Paid Time Off options including Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport for home-office-home commutes (location-specific). About the Business A global leader in information and analytics, we assist researchers and healthcare professionals in advancing science and improving health outcomes for society's benefit. Leveraging our publishing heritage, we combine quality information and extensive data sets with analytics to support visionary science and research, health education, and interactive learning. At Elsevier, your work contributes to addressing the world's grand challenges and fostering a sustainable future. We utilize innovative technologies to support science and healthcare, partnering for a better world. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Solution Architect Do you enjoy collaborating with cross-functional technical teams to provide advice and guidance for best-practice solutions About our Team: Our Technology teams use cutting-edge technologies to build products and systems to advance science and health. We provide our customers with powerful digital solutions, helping researchers find answers. Elsevier's largest flagship products, for example, support in excess of 800 million unique visitors and over 2.5 billion visits per year. About the Role: We are seeking a talented and self-motivated Solution Architect who will support a portfolio of Elsevier's flagship Academic & Government facing solutions. You will collaborate with customers, development teams, and business groups to guide, advise, and communicate on critical architectural principles. You will research and stay current with new technologies and innovations to help create and identify potential new solutions. Responsibilities: Partnering with Architects and cross-functional technical teams to provide consultancy, leadership, communication and to promote software engineering best-practices. Defining and evangelising architectural principles, standards and best practices, and empowering squads to make sound architectural decisions. Implementing technology strategy to align with business requirements, with an ability to generate new ideas and innovations. Researching and assessing industry and technology advancements and developments, to identify opportunities to further advance our technical capabilities. Developing and delivering comprehensive information security procedures, practices, and solutions, to ensure we respond to enterprise security issues quickly. Requirements: Experience in defining and implementing highly scalable front-end architecture solutions supporting global customer facing products and technology will be a significant advantage. Have a working knowledge of composable application architecture and platform strategies for delivering modular product offerings. Demonstrate experience in defining and maintaining solution roadmaps. Experience in architecting cloud-native solutions with AWS, Azure etc. Demonstrate excellent written, verbal and presentation skills including communicating complex technical content to a range of audiences. Enjoy collaborating and leading teams to design a strategy to solve problems and implement innovative solutions. Have a natural ability to engage, influence and build relationships with stakeholders, teams, and vendors across our business. Work in a way that works for you: We promote a healthy work/life balance and provide various well-being initiatives, shared parental leave, study assistance , and sabbaticals to help you meet both your immediate responsibilities and long-term goals. Working For you: We offer comprehensive benefits to support your health and well-being, including: Health insurance for you and your family. Enhanced health insurance options at competitive rates. Group life insurance for financial security. Group accident insurance for protection against accidental death and permanent disability. Flexible working arrangements for work-life balance. Employee assistance programs for personal and work-related support. Medical screenings prioritizing your well-being. Modern family benefits, including maternity, paternity, and adoption support. Long-service awards to recognize dedication. New baby gifts to celebrate parenthood. Subsidized meals at specific locations. Various paid time-off options, including casual leave, sick leave, privilege leave, compassionate leave, special sick leave, and public holidays. Free transportation for home-office-home travel in select location About Business: We are a global leader in information and analytics, helping researchers and healthcare professionals advance science and improve health outcomes. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science, research, health education, interactive learning, and exceptional healthcare and clinical practice. At Elsevier, your work contributes to addressing the world's grand challenges and creating a more sustainable future. We harness innovative technologies to support science and healthcare, partnering for a better world. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .
Multimedia Producer Do you enjoy taking ownership for customer projects Do you like collaborating across teams to deliver success for customers About our Team Operations, a multi-faceted entity consisting of various departments, each serving distinctive purposes, thrives on delivering high-quality outcomes swiftly and effortlessly. Their commitment to exceeding expectations goes beyond mere delivery. With a profound focus on flexibility and innovation, Operations not only ensures customer satisfaction but also delight customers by consistently surpassing their expectations in ways that are both adaptable and inventive. As a people-led function, we make continuous efforts to enable operations to become a place of great work and a great place to work! About the Role As a Multimedia Producer, you will project manage media and course development projects. You'll build excellent relationships with stakeholders, to make sure that everyone's expectations are exceeded. You'll work with the team to continually improve our processes and procedures. Responsibilities Strategic Planning/Coordination Consult with Editors, Authors, and Developers to evaluate technical and financial feasibility of potential interactive and online products. Project Planning Prepare and communicate baseline documents including estimates, proof of concepts, information architectures, timelines, and functional specifications to editorial teams and developers. Provide technical guidance around the development of media assets to our stakeholders to ensure the success of a project. Direct multimedia production transmittal meetings and communicate tasks, responsibilities, expectations and business requirements to project team. Budget Control Accountable for tracking budget vs. actual cost, maintaining project scope, completion of project within established timeline, cost structure, and functionality of application. Responsible for reporting project status to internal customers and management in terms of timelines and costs. Escalate issues to Senior Producer and Team Manager and work with them to bring resolution. Project management Requests, reviews, and assesses developer bids. Negotiates favorable developer contracts with selected vendors. Manages all developer contracts, Work in progress, tracks budget. Responsible for on-time and on-budget delivery 100 150 projects a year, evaluate, and respond to editorial and user feedback during all stages of development to guarantee a successful product launch. Ensure proper testing and revision is taking place in a timely manner to avoid costly revisions and delays. Share final product testing results with Customer Service and Marketing. Technical analysis / planning Track and evaluate industry developments to ensure state-of-the-art functionality is incorporated into every Elsevier Science electronic product. Continually adapt production strategy and standards to maximize software re-usability and platform independence Communication Implement effective project management techniques to keep all parties informed regarding production schedules, project status, and publication dates. Periodically distribute and update product design and development plans through direct client contact and status memos. Participate in continuous improvement activities demonstrate understanding of team's pain points and take action toward improvement. Requirements Any Degree Knowledge of Multimedia & eLearning concepts and Product development Strong cross - platform interactive product development experience should include Strong Project Management skills, Microsoft Office tools, Audio & Video & Animation production, Web technologies, Multimedia authoring, HTML, XML, Web development Minimum 3-5 years of Project management and Multimedia development experience Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Health Insurance: Covers you, your immediate family, and parents. Enhanced Health Insurance Options: Competitive rates negotiated by the company. Group Life Insurance: Ensuring financial security for your loved ones. Group Accident Insurance: Extra protection for accidental death and permanent disablement. Flexible Working Arrangement: Achieve a harmonious work-life balance. Employee Assistance Program: Access support for personal and work-related challenges. Medical Screening: Your well-being is a top priority. Modern Family Benefits: Maternity, paternity, and adoption support. Long-Service Awards: Recognizing dedication and commitment. New Baby Gift: Celebrating the joy of parenthood. Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. ----------------------------------------------------------------------- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. .