Credit Controller

We are seeking a highly skilled and experienced Senior Accounts and Credit Control Manager to join our team in Bengaluru. This role requires a professional with in-depth accounting knowledge, at least 8+ years of experience in credit control and accounts management, and exceptional administrative capabilities. You will manage a combination of debt chasing, invoicing, supplier liaison, and key office administrative tasks. The ideal candidate will have excellent communication skills, a strong ability to handle international clients, and a proactive approach to problem-solving.

Key Responsibilities:

Credit Control:

• Debt Chasing/Collections: Manage the process of debt chasing with clients through telephone and email, ensuring all communication is logged into the CRM.
• Invoicing: Handle invoicing for ACP, ON, ACME, multimedia invoicing for all ACP websites, eNewsletters, and eShots. Ensure accuracy and timely dispatch.
• Pro Forma Invoices: Generate and process pro forma invoices for clients as required.
• Vendor Registration: Coordinate and complete vendor registrations on client portals (SAP, Ariba, Taulia, Zalux, etc.) with supporting documents.
• Credit Notes: Raise credit notes as instructed by managers, ensuring accurate documentation.
• BACS Payments: Monitor and check BACS payments and send payment acknowledgements to clients.
• Statements of Accounts: Prepare and send statements of accounts, especially in the absence of team members.
• Accounts Inbox Management: Oversee the accounts inbox, handle client queries, and ensure that all communication is documented.
• Credit Card Payments: Coordinate with clients for credit card payments and manage related activities.

Administration:

• Office Management: Oversee office requirements, including stationery ordering, pantry items, ITPL gate pass coordination, Friday snacks ordering, and arranging ID card holograms.
• Supplier Liaison: Act as a point of contact for suppliers, handling queries and maintaining relationships.
• India Office Administration: Manage office activities like ITPL gate pass coordination, ordering supplies, and liaising for office renewals.
• Coordinating Work Permits & Gate Passes: Handle arrangements for work permits and gate passes as required.

Dubai Office Administration (Alain Charles Middle East):

• Office Lease Renewal: Manage the renewal process for office leases.
• Trade License & P.O Box Renewal: Handle renewals for trade licenses and P.O Boxes.
• Insurance & Establishment Card Renewal: Coordinate the renewal of office insurance and establishment cards.

Key Skills and Experience:

• Proven Experience: Minimum of 8+ years in credit control, accounts, or finance, with a focus on invoicing, debt chasing, and supplier coordination.
• Account Management: Experience in managing invoicing for multiple platforms and handling various accounts payable/receivable functions.
• Communication Skills: Strong ability to communicate effectively with clients, suppliers, and internal teams. Must be comfortable managing relationships with international clients.
• Organisational Skills: Excellent attention to detail with a highly organised approach to managing tasks across multiple functions.
• Problem-Solving: Ability to handle challenging credit control issues and administrative tasks in a professional manner.
• Team Management: Experience managing administrative responsibilities and office-related functions, ensuring smooth operations.

Additional Requirements:

• Proactive Approach: A self-starter who can manage a wide range of duties, prioritising tasks effectively and meeting deadlines.
• International Client Interaction: Must be confident in dealing with international clients and handling sensitive issues.
• Attention to Detail: Ability to track and manage various invoices, credit notes, and administrative tasks with accuracy.
• Tech-Savvy: Familiarity with accounting software, CRM tools, and Microsoft Office Suite. Experience with SAP, Ariba, Taulia, or similar systems is an advantage.

Job Type: Full-time

Pay: ₹1,200,000.00 - ₹1,500,000.00 per year

Schedule:

• Day shift

Ability to commute/relocate:

• Bangalore, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Application Question(s):

• Which international country have you worked with?

• What invoicing portals are you handling?
• On what portal you take care Vendor Registration?
• Are you familiar with BACS payment?

Experience:

• Credit controller: 8 years (Preferred)

Work Location: In person

Speak with the employer
+91 7497908886