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CRE (Client Relationship Executive)

CRE (Client Relationship Executive)

SkinSecrets

1 years

1 - 2 Lacs

edapally north kochi kerala

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

hospitality management customer service bachelor's degree organizational skills in-person communication skills

Work Mode

On-site

Job Description

Responsibilities

Greet and assist clients, families, and visitors as they enter the reception.
Address and resolve complaints or concerns efficiently and courteously.
Facilitate clear communication between patients, visitors, and hospital staff.
Assist with client admissions and movements.
Maintain a welcoming and comfortable environment in the clinic.
Coordinate with various departments to ensure smooth operations and client satisfaction.
Provide information about clinic services, facilities, and procedures.
Collect feedback from clients and visitors to improve the quality of services.

Qualifications

Bachelor’s degree in Hospitality, Healthcare Management, or related field.
Previous 1+ year experience in a customer service or hospitality role, preferably in a healthcare setting.
Strong communication and interpersonal skills.
Ability to manage stressful situations and handle complaints diplomatically.
Excellent organizational skills and attention to detail.

Skills

Customer Service
Conflict Resolution
Effective Communication
Interpersonal Skills
Problem-Solving
Organizational Skills
Patient Management Systems
Multilingual Proficiency

Job Types: Permanent, Contractual / Temporary
Contract length: 18 months

Pay: ₹15,000.00 - ₹17,000.00 per month

Benefits:

Provident Fund

Experience:

Hospitality management: 2 years (Required)

Work Location: In person

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