Counselor (Tele Counselor)

As a Counselor (Tele Calling) at Amity University in Hyderabad, your role will involve engaging with prospective students and their families via phone calls to provide information about academic programs and address their queries. You will be responsible for guiding them through the admissions process, following up on inquiries, maintaining records of interactions, and supporting candidates in making informed educational decisions. Collaboration with the admissions team to achieve departmental goals and meet enrollment targets will also be a key aspect of your responsibilities. Key Responsibilities: - Engage with prospective students and their families through phone calls to provide information about academic programs - Guide candidates through the admissions process with professionalism and empathy - Follow up on inquiries and maintain accurate records of interactions - Support candidates in making informed educational decisions - Collaborate with the admissions team to achieve departmental goals and meet enrollment targets Qualifications: - Strong communication, interpersonal, and telecalling skills - Customer service and relationship management capabilities - Organization and record-keeping skills - Proficiency in using telecommunication tools and CRM software - Ability to work collaboratively in a team-oriented environment - Prior experience in student counseling, admissions, or telecalling preferred - Bachelor's degree in any discipline required; Master's degree or additional certifications in counseling or marketing is an advantage If you are interested in this opportunity, please send your resume to vsrivastava3@amity.edu or contact at +91-7838722512 for further information. As a Counselor (Tele Calling) at Amity University in Hyderabad, your role will involve engaging with prospective students and their families via phone calls to provide information about academic programs and address their queries. You will be responsible for guiding them through the admissions process, following up on inquiries, maintaining records of interactions, and supporting candidates in making informed educational decisions. Collaboration with the admissions team to achieve departmental goals and meet enrollment targets will also be a key aspect of your responsibilities. Key Responsibilities: - Engage with prospective students and their families through phone calls to provide information about academic programs - Guide candidates through the admissions process with professionalism and empathy - Follow up on inquiries and maintain accurate records of interactions - Support candidates in making informed educational decisions - Collaborate with the admissions team to achieve departmental goals and meet enrollment targets Qualifications: - Strong communication, interpersonal, and telecalling skills - Customer service and relationship management capabilities - Organization and record-keeping skills - Proficiency in using telecommunication tools and CRM software - Ability to work collaboratively in a team-oriented environment - Prior experience in student counseling, admissions, or telecalling preferred - Bachelor's degree in any discipline required; Master's degree or additional certifications in counseling or marketing is an advantage If you are interested in this opportunity, please send your resume to vsrivastava3@amity.edu or contact at +91-7838722512 for further information.