Cotek Technical Manager Automobile Dealer

3 - 5 years

3 - 5 Lacs

Posted:9 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Technical Leadership:

    Oversee and resolve complex technical issues related to vehicles that cannot be resolved by technicians or junior staff.
  • Workshop Management:

    Plan, coordinate, and supervise workshop operations to ensure smooth workflow, optimal resource utilization, and timely service delivery.
  • Training & Development:

  • Conduct training sessions for technicians and support staff on vehicle systems, diagnostics, and repair standards. Ensure updated technical information is accessible across the dealership.
  • Process & Compliance:

    Enforce service and repair protocols, quality standards, and safety procedures in the workshop.
  • Customer Support & Escalation:

    Assist in handling escalated technical queries from customers, ensuring high levels of satisfaction.
  • Collaboration:

    Work closely with sales, service managers, and dealership staff to improve service quality, efficiency, and customer experience.

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