Conusltant

Role Overview: As a Consultant at QualityKiosk Technologies Private Limited, your primary responsibility is to manage and oversee the delivery of testing services for insurance clients globally. You will ensure that testing services meet both global and regional client objectives while upholding high-quality standards. Your deep expertise in the insurance domain is crucial as you provide insights and leadership within the sector, focusing on core workflows such as policy administration, underwriting, claims management, and day-end processing to align testing efforts with client business needs. Key Responsibilities: - Act as the primary contact for key insurance clients, ensuring customer satisfaction, managing expectations, and nurturing long-term relationships by delivering value and understanding evolving needs within the insurance space. - Mentor and manage cross-functional teams, including QA managers, automation specialists, and test engineers, to ensure operational excellence in managed testing services. - Implement and continuously improve testing frameworks and service models, adhering to SLAs, KPIs, and client-specific business requirements, particularly in the insurance domain. - Optimize resource allocation across multiple countries, leveraging local talent effectively while maintaining cost efficiencies and ensuring alignment of team capabilities with client demands. - Develop and execute comprehensive QA strategies, drive best practices in testing policy administration systems, claims platforms, underwriting systems, and other insurance-related technologies. Qualifications Required: - Deep expertise in the insurance domain. - Strong communication skills to engage with senior stakeholders and drive strategic initiatives. - Leadership experience in managing cross-functional teams. - Proven track record of delivering high-quality testing services for insurance clients. - Knowledge of testing policy administration systems, claims platforms, underwriting systems, and other insurance-related technologies.,