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Senior Data Service Delivery Manager

Uplers

10.0 - 14.0 years

Pune, All india

On-site

You will be joining a high-impact data and analytics team at Smith+Nephew as a Senior Data Service Delivery Manager for D&A Managed Services & Data Operations. Your primary responsibility will be to ensure operational stability, SLA adherence, and end-to-end batch data operations across enterprise systems like SAP and Dynamics AX. You will lead the day-to-day delivery of the Unified Data Platform via a managed services partner, focusing on data quality, performance, and issue resolution. **Key Responsibilities:** - Act as the primary owner of day-to-day Managed Services delivery for the Unified Data Platform. - Oversee daily batch execution, monitoring, recovery, and escalation processes. - ...

Posted 1 week ago

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Service Business Analyst

confidential

3.0 - 7.0 years

Pune, All india

On-site

As a Service Management Analyst at Private Bank Germany Service Operations, you will play a crucial role in providing 2nd Level Application Support for business applications used in branches, by mobile sales, or via the internet. Your main focus will be on Incident Management and Problem Management to ensure the required stability. Your in-depth application knowledge and understanding of the business processes will be your key assets in this role. Key Responsibilities: - Monitor and track activities, analyze issues, and support the resolution of conflicts in the Service Management environment. - Prepare reports and attend meetings to provide expertise and assistance to ensure effective servi...

Posted 3 weeks ago

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