Contractor - SAP CS

5 - 9 years

0 Lacs

Posted:3 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a SAP CS Professional at YASH Technologies, you will be part of a team that specializes in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. Your role will involve the following key responsibilities: - Should have a minimum of 5-7 years of in-depth knowledge of the SAP CS (Customer Service) module. - Bachelors degree in Computer Science or equivalent from an accredited college or university. - Experience of SAP S/4 HANA Rise on AWS is mandatory. - S4 Certification will be an added advantage. - Experience in various topics within the CS module such as Org. Structure, CS Master Data, Corrective Maintenance Service, Preventive Maintenance Service, Service Contract Management, Service Monitoring and Analytics, Warranty Claim Management, In-House Repair, Recurring Services, Service Order Management, Interaction Center Service Request Management, Business Process Requirement GAPs and Analysis, RICEF-W Objects. - Proficient in handling Issues/troubleshooting/support functions. - Experience in integrating SAP with non-SAP applications. - Good knowledge of ticketing tools like ServiceNow, Solution Manager, etc. - Ability to establish and maintain a high level of customer trust and confidence. - Excellent communication skills. - Ready to work in a 24 x 5 support environment. At YASH Technologies, you will be empowered to create a career path that aligns with your goals while being part of an inclusive team environment. The company embraces career-oriented skilling models and leverages technology for continuous learning, unlearning, and relearning at a rapid pace and scale. The workplace at YASH is grounded upon four principles: - Flexible work arrangements, Free spirit, and emotional positivity. - Agile self-determination, trust, transparency, and open collaboration. - All support needed for the realization of business goals. - Stable employment with a great atmosphere and ethical corporate culture.,

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