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8.0 - 12.0 years
0 Lacs
karnataka
On-site
You should have a total of 8-10 years of experience in SAP CS module, working on end-to-end applications. Your experience should include working in an S4 HANA environment, specifically in configuration, testing, and enhancements. You must be able to handle tasks independently, with experience in rollouts and implementations. Your role will involve analyzing the existing environment and proposing solutions to run workshops, customize prototypes, and finalize systems. Additionally, you will be required to develop functional specifications and collaborate with developers throughout coding, testing, and program debugging. Leadership skills to manage small teams will be essential. Mandatory Skill: - SAP CS Desired Skills: - SAP CS Domain: - SAP CS,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
Job Description: An exciting opportunity awaits you at Yash Technologies, where we are currently seeking skilled professionals in SAP CS (Customer Service). As a SAP CS Customer Service Consultant, you will leverage your expertise in the SAP CS module, backed by a minimum of 5-7 years of comprehensive knowledge in this area. A Bachelor's degree in Computer Science or an equivalent qualification from a recognized institution is a prerequisite for this role. Your role will involve proficiency in SAP S/4 HANA Rise on AWS, with prior experience in this being mandatory. Holding an S4 Certification will be considered an additional advantage for this position. Your responsibilities will span across various aspects of the CS module, including Org. Structure, CS Master Data, Supporting Document Types for Service, Pricing, Corrective Maintenance Service, Preventive Maintenance Service, Service Contract Management, Service Monitoring and Analytics, Warranty Claim Management for Customer Claim Processing, Warranty Claim Management for Supplier Recovery Processing, In-House Repair (3XK), Recurring Services, and Service Order Management. This position is open at multiple locations, including Hyderabad, Bangalore, Pune, and Indore. The ideal candidate should possess a notice period of Immediate to 30 days. If you meet these requirements and are ready to embark on an exciting journey with us, we invite you to share your updated resume with us at Venkata.murthy@yash.com. Join us at Yash Technologies and explore a world of promising opportunities!,
Posted 3 days ago
6.0 - 10.0 years
0 Lacs
chennai, tamil nadu
On-site
You are a passionate and experienced Senior SAP CS (Customer Service) / Service Management Consultant joining Viking Family. This role presents an exciting opportunity to contribute to global rollouts, drive value for business operations in the service domain, and work on transformation initiatives. As a Senior SAP CS/SM Consultant, your key responsibilities include leading the design, implementation, and support of SAP CS/SM solutions. You will analyze business requirements, translate them into functional specifications, configure SAP CS modules such as Service Orders, Contracts, Warranties, Notifications, and Installed Base, and integrate SAP CS with SD, MM, and PM modules. You will drive continuous improvements, deliver system enhancements based on user needs, provide expert-level support, troubleshoot issues, and coordinate with developers for custom requirements. Additionally, you will conduct workshops, user training, and prepare documentation. To excel in this role, you should have a minimum of 6+ years of hands-on experience in SAP CS/Service Management, a strong understanding of service processes, proven experience in end-to-end SAP implementation projects and global rollouts, the ability to write functional specs, coordinate with the ABAP team, good knowledge of integration with other SAP modules (SD/MM/PM), excellent communication, and stakeholder management skills. Possessing SAP certification is preferred but not mandatory. Moreover, it would be nice to have experience with S/4HANA implementations or migrations, exposure to Fiori apps related to Service Management and CS, and understanding of ServiceNow or external ticketing tool integration with SAP. In return, we offer a competitive salary, performance-based bonuses, exposure to international projects and cross-functional teams, learning & development opportunities, career growth, and a supportive and inclusive workplace culture.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
indore, madhya pradesh
On-site
YASH Technologies is currently seeking SAP CS Professionals with a minimum of 5-7 years of in-depth knowledge of the SAP CS (Customer Service) module. The ideal candidate should hold a Bachelor's degree in Computer Science or equivalent from an accredited college or university. Experience with SAP S/4 HANA Rise on AWS is mandatory, and an S4 Certification would be considered an added advantage. The successful candidate will have expertise in various topics within the CS module, including Org. Structure, CS Master Data, Corrective Maintenance Service, Preventive Maintenance Service, Service Contract Management, Service Monitoring and Analytics, Warranty Claim Management, In-House Repair, Recurring Services, Service Order Management, Interaction Center Service Request Management, Business Process Requirement GAPs and Analysis, as well as RICEF-W Objects. Candidates should be proficient in handling issues, troubleshooting, and support functions. Experience in integrating SAP with non-SAP applications is required, as well as knowledge of ticketing tools like ServiceNow and Solution Manager. Strong communication skills and the ability to establish and maintain a high level of customer trust and confidence are essential. Candidates should be prepared to work in a 24 x 5 support environment. At YASH Technologies, employees are encouraged to create a career path that aligns with their goals within an inclusive team environment. The company prioritizes continuous learning, unlearning, and relearning through career-oriented skilling models and technology. YASH's Hyperlearning workplace is founded on principles such as flexible work arrangements, emotional positivity, agile self-determination, trust, transparency, open collaboration, support for achieving business goals, stable employment, and an ethical corporate culture.,
Posted 1 week ago
5.0 - 10.0 years
18 - 33 Lacs
Pune
Hybrid
Role & responsibilities Provides comprehensive application functionality, configuration and support expertise for application software solutions; works with business analysts, architects, technical experts and software vendors on the solution requirements, design, configuration, functionality gap resolution, implementation, support, maintenance and enhancement of the applications. Analyzes and evaluates application functionality and provides recommendations to increase utilization of standard application functionality to improve business processes and capabilities Determines and documents optimum application setup and configuration to meet functional requirements and specifications; configures and verifies application setup and configuration Develops expertise in emerging application and solution trends and functionality; provides functional recommendations for assigned applications and systems. Provides comprehensive application functionality, configuration and support expertise for application software solutions; works with business analysts, architects, technical experts and software vendors on the solution requirements, design, configuration, functionality gap resolution, implementation, support, maintenance and enhancement of the applications. Analyzes and evaluates application functionality and provides recommendations to increase utilization of standard application functionality to improve business processes and capabilities Determines and documents optimum application setup and configuration to meet functional requirements and specifications; configures and verifies application setup and configuration Develops expertise in emerging application and solution trends and functionality; provides functional recommendations for assigned applications and systems. Conducts analysis of potential application solutions, identifies and recommends solutions to address functionality gaps in the application. Develops and maintains strong relationships with relevant vendors; works with vendors to improve application functionality and resolve functionality issues Partners with process owners, business analysts, systems analysts and architects to gather, document and review functional, architecture and technical requirements and define application functional designs. Serves as subject matter expert and point of contact on content, processes, procedures and functionality associated with assigned applications for projects and application support (as needed). Creates and manages functional specifications for a given project from which programs and configurations will be applied to create the program, application, or complete solution To be successful in this role you will need the following: Solution Design - Creates and defines the solution design complete with instrumentation and measurement, using industry standards and tools, version control, and build and test automation to synthesize diagrams, models and documentation in order to build a solution that meets buildability, business, technical, security, governance and compliance requirements. Solution Functional Fit Analysis - Composes and decomposes a system into its component parts using procedures, tools and work aides for the purpose of studying how well the component parts were designed, purchased and configured to interact holistically to meet business, technical, security, governance and compliance requirements. Solution Modeling - Creates, designs and formulates models, diagrams and documentation using industry standards, tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements. Solution Configuration - Configures, creates and tests a solution for commercial off-the-shelf (COTS) applications using industry standards and tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements. Solution Validation Testing - Validates a configuration item change or solution using the Function's defined best practices, including the Systems Development Life Cycle (SDLC) standards, tools and metrics, to ensure that it works as designed and meets customer requirements. Business insight - Applying knowledge of business and the marketplace to advance the organizations goals. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Tech savvy - Anticipating and adopting innovations in business-building digital and technology applications. Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Global perspective - Taking a broad view when approaching issues, using a global lens. Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Manages conflict - Handling conflict situations effectively, with a minimum of noise. Preferred Candidate Profile : Relevant work experience of 5-10 years required The SAP Service and Warranty Functional Analyst develops & maintains a super-user level of understanding of the existing supply chain business processes in Procurement, Service and Warranty, Manufacturing Operations, Logistics, Inventory and EWM areas, including the management of data and process flows. Ideates in design, development and implementation of best practice solutions and improvements to Service, Sales and Supply Chain cross functional processes and work with business and IT teams to promote business transformation leading to digitization of supply chain. This is an extensive hand-on position and requires min. of 5-10 years with SAP SWM configuration expertise of various modules in S/4 HANA Initiates new methods and procedures designed to maintain the integrity of all processing functions in conjunction with Service, Sales and Supply Chain functional support. Possess the skill sets necessary to - Understand the data requirements for legacy to SAP migration. - Extract required data from source locations and compile and validate for final evaluation - Lead production support and business operations support. Provide SAP solution demonstrations to team, business partners and leadership, including end user support. - Develop innovative and reliable insights through use of descriptive, diagnostic, predictive and prescriptive analytical techniques. - Provide excellent customer service to all Cummins DBS Service and Warranty business partners - Experience with development work on eCommerce front end to SAP CS module is desirable. Cross Functional experience with FICO, PP, QM, PM, MM, PM etc Lead production support and business operations support for global support. Should be able to work in multiple shifts in a follow the sun model. SAP Certification is mandatory Note :This is a rotational shift role.
Posted 4 weeks ago
9.0 - 14.0 years
20 - 35 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Hybrid
SAP SD CS Consultant Job Description Template The SAP SD CS Consultant will be responsible for implementing, customizing, and supporting SAP SD and CS modules. This role involves understanding business requirements, configuring the system, and ensuring that SAP best practices are followed. The role supports continuous process improvement and provides solutions to critical business problems Role & responsibilities Implement and customize SAP SD and CS modules to meet business requirements. Analyze and document business processes and user requirements. Configure SAP system and perform necessary testing and validation. Provide guidance on SAP best practices for SD and CS modules. Collaborate with cross-functional teams for integrated solutions. Develop and execute project plans, timelines, and deliverables. Support end-users through training and troubleshooting. Maintain system documentation and user manuals. Ensure data integrity and system stability. Keep abreast of SAP developments and industry trends. Qualifications Bachelors degree in Information Technology, Computer Science, or a related field. Minimum 5 years of hands-on experience with SAP SD and CS modules. Strong understanding of business processes and workflows. Proven experience in SAP implementation and customization projects. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work in a team-oriented and collaborative environment. SAP certification in SD and/or CS is preferred. Skills SAP Sales and Distribution (SD) SAP Customer Service (CS)
Posted 1 month ago
4.0 - 9.0 years
10 - 20 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
SAP SD CS Consultant Job Description Template The SAP SD CS Consultant will be responsible for implementing, customizing, and supporting SAP SD and CS modules. This role involves understanding business requirements, configuring the system, and ensuring that SAP best practices are followed. The role supports continuous process improvement and provides solutions to critical business problems Role & responsibilities Implement and customize SAP SD and CS modules to meet business requirements. Analyze and document business processes and user requirements. Configure SAP system and perform necessary testing and validation. Provide guidance on SAP best practices for SD and CS modules. Collaborate with cross-functional teams for integrated solutions. Develop and execute project plans, timelines, and deliverables. Support end-users through training and troubleshooting. Maintain system documentation and user manuals. Ensure data integrity and system stability. Keep abreast of SAP developments and industry trends. Qualifications Bachelors degree in Information Technology, Computer Science, or a related field. Minimum 5 years of hands-on experience with SAP SD and CS modules. Strong understanding of business processes and workflows. Proven experience in SAP implementation and customization projects. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work in a team-oriented and collaborative environment. SAP certification in SD and/or CS is preferred. Skills SAP Sales and Distribution (SD) SAP Customer Service (CS)
Posted 1 month ago
7.0 - 12.0 years
15 - 30 Lacs
Chennai
Work from Office
JD: Experience: 7 Years of SAP Experience CS. SAP ECC / S4 HANA Technical Knowledge and Skills required, CS experience is mandatory, At-least two full end to end implementation experience. Primary skills on SAP Customer services . Strong knowledge on SAP CS service orders, notifications, service and parts billing, work centres task lists. functional location, equipment master data, Installed base, serial number, Good Business process knowledge in SAP CS illing. Good Business process knowledge in SAP CS Field service, Warranty, Returns and Repair Processing , Service Billing, Integration with MM and FI modules Full life cycle implementation in SAP CS with SAP PI/CPI/ API Management and other cloud integrations added advantage. Able to plan, provide functional specifications to build integrations between different systems using CPI. - Should have good knowledge to test the Interface programs. Domain exposure to product serialization, services execution or coordination, contracts, billing, with business process & systems FIT-GAP analysis is plus. Worked in business/client facing role - Highly driven, energetic, flexible, resourceful & ability to multitask - Hands on and detail oriented, with a strong ability to co-ordinate across different Geographies and with different stakeholders Ability to manage multiple functions at same point of time - Cross-domain clearly articulates problem statements to evolve solutions across domains Field Service Process, Service Consignment Process and Service Procurement Process. CS Process: Handled Incidents and Change requests related to In-House Repair Process, Advance Replacement/Exchange Process. 2implementation Domain: Spare parts, SAP CS module related processes such as repair processes, warranty flow, RRB processes, and contract management, workcenter. Notification, service orders and equipment master data related working knowledge.
Posted 1 month ago
5.0 - 10.0 years
15 - 22 Lacs
Bengaluru, Delhi / NCR, Mumbai (All Areas)
Work from Office
Role & responsibilities Urgent Hiring for one of the reputed MNC Exp - 5+ Years Location - Pan India Only immediate joiners Job Description: Skill-SAP customer services. Implement, configure, and support SAP CS (Customer Service) module. Handle service notifications, service orders, warranties, and contracts. Integrate SAP CS with SD, PM, MM, and FI/CO modules. Provide end-user training and documentation. Work on enhancements, troubleshooting, and incident resolution. Collaborate with business and technical teams for process improvements. Preferred candidate profile
Posted 2 months ago
5.0 - 10.0 years
10 - 20 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hiring for SAP Customer Service Management 5+ years - India. Implement and Support SAP Service Management module including service orders, contracts, notifications, co-ordinate other team members and troubleshoot and resolve the technical issue related to SAP service management. Provide training and support to end users on SAP service management. Candidate with SAP Customer Service Management with SAP Plant maintenance combination is preferred. Only Plant maintenance profile will not be suitable. Please share your cv to ranjitha@promantusinc.com Regards, Ranjitha 7619598141.
Posted 2 months ago
5.0 - 7.0 years
12 - 20 Lacs
Mumbai, Delhi / NCR, Bengaluru
Work from Office
We are seeking an experienced SAP SD/CS Analyst with over 8 years of hands-on experience in SAP CS/SM and OTC. The ideal candidate will have a strong background in configuring and delivering SAP solutions, exceptional communication skills, and a proven track record in global ERP implementations. This role involves working closely with business processes, writing functional and technical specifications, and integrating third-party systems. Mandatory Requirements At least 8+ years of hands-on experience with SAP CS/SM & OTC. Proficiency in performing configuration for SAP CS/SM and SD, with equipment, Install Base, and Asset experience. Experience with SAP SD user exits for sales orders, delivery, and billing. Strong background in configuring and delivering SAP solutions for Service Contracts, Warranties, Notifications, Repair Orders, Service Orders, Pricing, and Resource-related billing. Familiarity with business process flows for consignment sales. Understanding of the functionality of Equipment, Serialization, Task lists, and SAP Installed Base. Experience in writing functional/technical specifications for ABAP custom programs and interfaces. Knowledge of intercompany postings and pro forma invoices. Working knowledge of EDI/IDOC. Experience with S/4 HANA. Global ERP implementation experience. Excellent communication and interpersonal skills. Experience with interfaces and integration with third-party systems. Experience in conducting workshops and finalizing requirements. Experience in preparing blueprints and solution documents. Experience in writing functional specifications. Excellent written, verbal, and presentation communication skills. Knowledge in cross-module functionality and processes. Nice to Have Previous experience in leading or managing SAP projects. Certification in SAP CS/SM or SD. Experience in other SAP modules like MM, PP, or FICO. Familiarity with agile project management methodologies. Responsibilities Perform configuration for SAP CS/SM and SD, ensuring solutions meet business requirements. Develop and implement SAP solutions for Service Contracts, Warranties, Notifications, Repair Orders, Service Orders, Pricing, and Resource-related billing. Handle SAP SD user exits for sales orders, delivery, and billing processes. Work with business process flows, particularly for consignment sales. Write functional and technical specifications for ABAP custom programs and interfaces. Manage intercompany postings and pro forma invoices. Collaborate on EDI/IDOC processes and integrations. Contribute to S/4 HANA projects and global ERP implementations. Conduct workshops to gather and finalize requirements. Prepare comprehensive blueprints and solution documents. Ensure seamless integration with third-party systems. Maintain excellent communication with stakeholders through written, verbal, and presentation skills. Leverage cross-module functionality and processes to deliver robust SAP solutions. Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote
Posted 2 months ago
10 - 15 years
15 - 30 Lacs
Hyderabad
Work from Office
Job Title: SAP PM/CS Consultant Location: Hyderabad Experience: 10+ Years Domain: Manufacturing Job Description: We are looking for an experienced SAP PM/CS Consultant with a strong background in the manufacturing domain , specializing in Warranty Management . The ideal candidate should have 10+ years of hands-on experience in implementing and supporting SAP Plant Maintenance (PM) and Customer Service (CS) modules. Key Responsibilities: Lead and manage SAP PM/CS module implementations and support projects. Gather business requirements and configure SAP PM/CS solutions to meet client needs. Design and deliver solutions for Warranty Management processes in the manufacturing sector. Collaborate with cross-functional teams including production, maintenance, and quality. Create functional specifications for custom developments and work with ABAP developers. Provide end-user training and support change management activities. Conduct system testing, prepare documentation, and support go-live activities. Ensure smooth integration of SAP PM/CS with other SAP modules like MM, SD, and FI. Required Skills: Strong expertise in SAP PM and CS modules . Hands-on experience in Warranty Management processes. Proven track record of working in the manufacturing domain . Excellent understanding of plant maintenance processes and service order processing. Strong communication, problem-solving, and client-facing skills. Ability to lead workshops and training sessions. Preferred Qualifications: SAP Certification in PM/CS is a plus. Experience with S/4HANA is an advantage. Knowledge of integration with third-party systems or tools.
Posted 2 months ago
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