21 Service Monitoring Jobs

Role Overview: As the Head of Infrastructure, you will be responsible for leading and managing all aspects of IT infrastructure across corporate offices, manufacturing plants, R&D, and distribution sites. Your role will involve ensuring high availability, compliance with regulations such as 21 CFR Part 11 and GxP, cybersecurity, and scalability in alignment with pharmaceutical regulatory needs. You will play a critical role in overseeing data center management, network and server services, telephony systems, user support/help desk, backup and recovery solutions, and more to support the organization's critical pharmaceutical activities. Key Responsibilities: - **Strategy & Planning:** - Devel...

Role Overview: As a SAP CS Professional at YASH Technologies, you will be responsible for utilizing your in-depth knowledge of the SAP CS (Customer Service) module to enhance customer service processes. You will play a crucial role in implementing and maintaining various aspects of the CS module to ensure efficient service delivery. Key Responsibilities: - Possess a minimum of 5-7 years of extensive experience in the SAP CS module - Hold a Bachelor's degree in Computer Science or equivalent from an accredited institution - Mandatory experience with SAP S/4 HANA Rise on AWS - S4 Certification would be advantageous - Proficiency in handling Corrective Maintenance Service, Preventive Maintenanc...

Role Overview: As a Product Owner - Digital Experience Monitoring at BSH Household Appliances Manufacturing Private Limited in Bangalore, your role involves defining and executing the Digital Experience Monitoring and observability strategy aligned with business and IT goals. You will collaborate across teams to deliver performance insights, enhance monitoring solutions, strengthen infrastructure observability, and communicate effectively with stakeholders. Additionally, you will contribute within Agile frameworks to adapt quickly to changing requirements and deliver high-quality outcomes. Key Responsibilities: - Define and execute the Digital Experience Monitoring and observability strategy...

You will be responsible for the following tasks: - Performing senior-level troubleshooting and root cause analysis - Collaborating with others to design, implement, and improve systems - Installing, configuring, and supporting complex server-based systems - Developing images, deploying applications and services, and managing security - Monitoring services and applications to ensure availability - Gathering information to identify needs and evaluate systems and network requirements - Coordinating the implementation of new and upgraded technologies Qualifications required for the role include: - Strong communication skills - Experience in customer support and customer service,

As a Robotic Process Automation Infrastructure Support Engineer at EY, your responsibility will be the support and administration of the on-premises RPA hosting infrastructure. You will utilize ITIL methodologies to provide technical support and expertise for the secure access to on-premises RPA Microsoft Windows desktops. Your role will involve working with vendor management, scheduling and implementing infrastructure maintenance, Windows image updates, operating system upgrades, new deployments, decommissioning, creation and maintenance of documentation for infrastructure and end users, ensuring security compliance with EY policies, reporting any breaches or compromises, providing knowledg...

As a Support Services Coordinator at Ahead Foundry, a leader in technology solutions, your role is crucial in ensuring efficient issue resolution and maintaining elevated levels of client satisfaction. Your responsibilities will include: - Customer Support Coordination: - Serve as the primary liaison between customers and the required teams - Manage incoming support requests via phone, email, and ticketing systems, ensuring timely and accurate responses - Assign tickets to the appropriate team members based on expertise and availability - Generate RMAs, replacement orders, and return labels - Coordinate with partners for on-site services - Service Monitoring and Escalations: - Monitor open c...

As the Head of Infrastructure you will lead and manage all aspects of IT infrastructure across corporate offices, manufacturing plants, R&D, and distribution sites, ensuring high availability, compliance (21 CFR Part 11, GxP), cybersecurity, and scalability aligned with pharmaceutical regulatory needs. This encompasses data center management, network and server services, telephony systems, service monitoring, user support/help desk, workstation management, backup and recovery solutions, servers, storage, and all related software. You will be operationally accountable for ensuring the continuous availability, integrity, and security of all IT systems and infrastructure that underpin our criti...

Role Overview: As the Director of IT Infrastructure at CorroHealth, your primary responsibility will be to oversee the implementation and operations of all technology infrastructures, including data center, network and server services, telephony, service monitoring, user support/help desk, workstation management, servers, storage, and related software. You will play a crucial role in ensuring the availability, integrity, and security of all IT systems. Key Responsibilities: - Partner with the CIO to develop and execute technology infrastructure strategy for the enterprise - Lead infrastructure planning, project management, and implementation to drive automation, cost savings, and service qua...

The Global Physical Security (GPS) System Team manages physical security technology across the Corporation. Oracle is seeking a highly experienced software engineer to work on critical physical security infrastructure automation initiatives. In this role, you will be responsible for driving the design, build and delivery of essential physical security infrastructure components. We are looking for a hand-on principal engineer with distributed systems experience. You should have experience with the development of major features and launching them into production. You've operated high-scale services and understand how to make them more resilient. You have the ability to drive projects and tasks...

The Global Physical Security (GPS) System Team manages physical security technology across the Corporation. Oracle is seeking a highly experienced software engineer to work on critical physical security infrastructure automation initiatives. In this role, you will be responsible for driving the design, build and delivery of essential physical security infrastructure components. We are looking for a hand-on principal engineer with distributed systems experience. You should have experience with the development of major features and launching them into production. You've operated high-scale services and understand how to make them more resilient. You have the ability to drive projects and tasks...

As an SAP CS Professional at YASH Technologies, you will be responsible for leveraging your 5-7 years of in-depth knowledge in the SAP CS module. Your role will involve utilizing your expertise in various topics within the CS module, such as Org. Structure, CS Master Data, Corrective Maintenance Service, Preventive Maintenance Service, Service Contract Management, and others. Additionally, your proficiency in handling issues, troubleshooting, and support functions will be crucial in this role. Key Responsibilities: - Demonstrate expertise in Org. Structure, CS Master Data, and various service management processes - Handle Corrective and Preventive Maintenance Services effectively - Manage Se...

Role Overview: As an experienced professional with over 10 years of total experience, particularly in IT support projects at L1 & L2 levels, and at least 3 years in a service manager or lead role, you are well-equipped to handle various aspects of IT service management. Your excellent verbal and written communication skills enable effective interactions with clients and technical teams. Your expertise in incident management, problem management, and service monitoring, combined with hands-on experience with ITSM tools such as ServiceNow and BMC Remedy, make you a valuable asset to any organization. Your familiarity with ITIL processes and frameworks, along with strong analytical, reporting, a...

As an experienced Workshop Operations/Maintenance professional, you will be responsible for managing remainder & appointment systems, customer reception, repair orders, service monitoring, additional job handling, vehicle delivery, and post-service follow-up. With 3-4 years of relevant experience in automobile dealerships, you will play a key role in ensuring the smooth operation and maintenance of the workshop. Your qualifications should include a Diploma in Mechanical Engineering or a Bachelor's degree in Technology. We are currently looking to fill 4 vacancies with dynamic individuals who have a strong background in workshop operations and maintenance. If you meet the requirements and hav...

Skill Requirements Knowledge of custom scripts developed in Ansible & Python for services monitoring. Expertise in One-agent/ extensions Dynatrace(new installations & quarterly upgrades) Good to have knowledge on Dynatrace billing/ optimized billing Proper handling of Management Zones Focus on Dynatrace Davis feature, Grail ideas and implementation for improving the services monitoring. Basic Knowledge on Synthetic monitoring Basic Knowledge on bash, shell , yml, python Integrating monitoring platform to SNOW or related platforms overall basic knowledge on infra : Linux, windows , azure , aws, SNMP, storage, network devices, SAN Train/ upskill Aztec internal resources on DT DT Technical expe...

Designation : Operation Executive Experience Required : 2 to 4 years Job Location: Bangalore/Mumbai/Patna/Hyderabad Role & responsibilities * You will be assigned to different sites and locations (multi locations) * Will be responsible for team handling a person who delivers those services (Training, Joining formalities, Attendance etc.) * You will report to Branch Head for day-to-day work * Service Planning & Scheduling * Quality Assurance & Complaint Handling * Identifying Materials and Costing * Service Monitoring and Customer Feedback Preferred candidate profile : * Educational qualification - Graduate/ Post Graduate ( B.Sc ./ M.Sc . Agri Preferred) * Candidate should have Two wheeler * ...

Job Description: An exciting opportunity awaits you at Yash Technologies, where we are currently seeking skilled professionals in SAP CS (Customer Service). As a SAP CS Customer Service Consultant, you will leverage your expertise in the SAP CS module, backed by a minimum of 5-7 years of comprehensive knowledge in this area. A Bachelor's degree in Computer Science or an equivalent qualification from a recognized institution is a prerequisite for this role. Your role will involve proficiency in SAP S/4 HANA Rise on AWS, with prior experience in this being mandatory. Holding an S4 Certification will be considered an additional advantage for this position. Your responsibilities will span across...

As an Oracle DBA L2 based in Gurugram, you will be responsible for various tasks related to Oracle server installation, upgrades, storage allocation, and planning. Your primary duties will include creating primary database storage structures, working with Oracle Enterprise Manager (OEM) and Grid Control, and ensuring system storage is allocated effectively for present and future database requirements. You will also be expected to have a solid understanding of various technologies such as RMAN, Data Guard, RAC, Data Pump, ASM, networking, Oracle 11G, and performance tuning. Additionally, your role will involve managing database change/release, maintenance, and complex migrations using Oracle ...

YASH Technologies is currently seeking SAP CS Professionals with a minimum of 5-7 years of in-depth knowledge of the SAP CS (Customer Service) module. The ideal candidate should hold a Bachelor's degree in Computer Science or equivalent from an accredited college or university. Experience with SAP S/4 HANA Rise on AWS is mandatory, and an S4 Certification would be considered an added advantage. The successful candidate will have expertise in various topics within the CS module, including Org. Structure, CS Master Data, Corrective Maintenance Service, Preventive Maintenance Service, Service Contract Management, Service Monitoring and Analytics, Warranty Claim Management, In-House Repair, Recu...

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, you are part of a team of bright individuals working with cutting-edge technologies. Our purpose is to bring about real positive changes in an increasingly virtual world, transcending generational gaps and future disruptions. We are currently seeking PMO Professionals with the following responsibilities: - Possess excellent process knowledge related to Incident, Problem, Change, Configuration management. - Facilitate support meetings to drive discussions...

Skill Requirements Knowledge of custom scripts developed in Ansible & Python for services monitoring. Expertise in One-agent/ extensions Dynatrace(new installations & quarterly upgrades) Good to have knowledge on Dynatrace billing/ optimized billing Proper handling of Management Zones Focus on Dynatrace Davis feature, Grail ideas and implementation for improving the services monitoring. Basic Knowledge on Synthetic monitoring Basic Knowledge on bash, shell , yml, python Integrating monitoring platform to SNOW or related platforms overall basic knowledge on infra : Linux, windows , azure , aws, SNMP, storage, network devices, SAN Train/ upskill Aztec internal resources on DT DT Technical expe...

We are seeking a highly organized and customer-focusedSupport Services Coordinatorto join our dynamic team at Ahead Foundry, a leader in technology solutions. The ideal candidate will act as the central point of contact for coordinating customer support services, ensuring efficient issue resolution, and maintaining elevated levels of client satisfaction. This role requires excellent communication, multitasking, problem-solving skills, and a strong understanding of technical support processes. Key Responsibilities Customer Support Coordination: Serve as the primary liaison between customers and the required teams Manage incoming support requests via phone, email, and ticketing systems, ensuri...