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Contractor- Product Support Intern

Allscripts(India) LLP, ultimately a subsidiary of Altera Digital Health Inc.,[Altera India]

0 - 1 years

0 Lacs

pune

Posted:1 day ago| Platform:

Apply

Skills Required

operational support intern analytical healthcare customer support troubleshooting product support monitoring

Work Mode

Work from Office

Job Type

Internship

Job Description

Position Customer Support Intern

The primary purpose of this role is to-

Provide product support to customers via the telephone and/or Internet (e.g., instant message, email)
Application / Infrastructure / Database monitoring
Assess nature of product or service issues and resolve support problems.
Maintain log of product issues and conveys customer feedback to product development staff Skills
Excellent communication skills
Good analytical and troubleshooting skills.
Ready to work in US shifts in 24x7 operational Support environment.
Application / Infrastructure / Database monitoring would be an added advantage.

Qualifications- - Bachelor s Degree in computer science/IT or relevant work experience or an undergrad appearing for the last semester

Experience- -

Typically requires 0-1 experience

with a demonstrated competence in functional or technical troubleshooting of the assigned products.

Travel requirements- - Minimal

Working arrangements-

- Work is performed in a standard office environment with minimal exposure to health or safety hazards

- Able and willing to work on shifts or to be on an after hours rotation.

#LI-SM1 #LI-Onsite

Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

Thank you for reviewing this opportunity! Does this look like a great match for your skill setIf so, please scroll down and tell us more about yourself!

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Allscripts(India) LLP, ultimately a subsidiary of Altera Digital Health Inc.,[Altera India]

Healthcare Technology

Bangalore

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Contractor- Product Support Intern