Content Writer

Position Type: In-office (Okhla)

Salary: 3-4 LPA

• Experience Required: 1-5 years in Content Writing
• Please don't apply for this position if you have grammar issues in your writing.
• YMGrad is a fast-paced study-abroad consulting firm. The post is for the position of a content writer. We are looking for people with experience working with students on their journey to study abroad in countries like the USA, Canada, Germany, and more.
• You will often find yourself shortlisting universities for students, guiding them on improving your profile and learning more daily.
• Training is available for candidates who need it. However, we will still need people who have grammar issues in their writing.
• Responsibilities
• Create new content to assist students in their applications
• Work closely with students on the consulting team
• Optimize content for blogs using SEO best practices

Company Description

YMGrad is a service provider that supports applications for Bachelor's, Master's (MS, MBA, Finance, Economics, Pharma, Dentistry, etc.), and PhD programs to various countries including USA, Canada, Germany, Ireland, UK, Australia, India, and Singapore. We offer services without any tie-ups with universities for applicant protection and accept cryptocurrency as payment. Our team provides live chat support during working hours to assist with services, updates, and doubts.

Role Description

This is a full-time, on-site role as a Customer Support Executive located in New Delhi. The role involves providing support to applicants during the admissions process, answering inquiries via live chat support, assisting with service updates, and guiding applicants through the application process.

Qualifications

• Excellent communication skills, both written and verbal
• Strong interpersonal skills and customer service orientation
• Ability to multitask and prioritize tasks effectively
• Experience in handling customer inquiries and providing support
• Proficiency in using customer support tools and systems
• Knowledge of the education industry or experience in admissions support is a plus
• Bachelor's degree in any field