Content Facilitator-Senior Associate

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Senior Associate - Content Facilitation

Responsibilities:

• Enable design-thinking led experiences with clients across the various associated activities
• Create work products including creative content that are high quality, embeds storytelling and is easy for participants to consume and interact with.
• Be adaptable and flexible to lead workstreams across designing activities, facilitating, content creation, conduct empathy led interviews and synthesise findings to meaningful insights.etc.
• Work closely with Experience Manager and project team to collaborate and contribute to the success and outcomes from experiencesacross multiple work products and roles.
• Conceptualize workshop themes, create preparation activities, manage and moderate the engagements.
• Lead stakeholder interviews, research analysis, persona creation, user needs, journey maps, and business requirements.
• Design and create visually compelling outputs from client sessions using various tools. Utilize scripting and storytelling techniques to craft engaging narratives that resonate with target audiences.
• Support in facilitating workshops and sessions to gather insights, encourage collaboration, and drive engagement among stakeholders.
• Be conversant and leverage AI to work faster and create engaging content.

• Understanding of design-thinking and other creative and collaborative methodologies
• High level of adaptability, flexibility and ability to deal with ambiguity and complexity
• Ability to articulate and communicate clearly
• Ability to own and lead workstreams independently
• Collaborative working style
• Business acumen to sense gaps and connect the dots
• Proficiency in using tools like excel, powerpoint, word etc.
• Creative content development skills, including scripting and storytelling.
• Familiarity with design ideas and tools, including elements like visual composition, visual storyboarding etc.
• Ability to manage multiple projects and meet tight deadlines.

Experience Required: 4-5 years of experience in creative fields/ consulting.

Experience in design thinking/ session design and delivery/ facilitation/ innovation or related areaswill be an added advantage.

An MBA/ advanced degree is desirable

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