Content and Communications Manager

Responsibilities:

• Content Creation:

  Develop high-quality, engaging content across various platforms including website, blog, social media channels, email campaigns, and marketing materials.

• Client Interaction:

  Build strong relationships with clients, understanding their specific needs, preferences, and target audience.

• Client Servicing:

  Provide exceptional client service by effectively communicating project timelines, deliverables, and progress updates.

• Research:

  Conduct thorough research on industry trends, target audience demographics, and competitors for content development.

• SEO Optimisation:

  Integrate relevant keywords throughout the content to improve search engine visibility and drive organic traffic.

• Editing and Proofreading:

  Ensure all content is accurate, consistent with the client's brand voice, and free of errors.

• Collaboration:

  Work closely with the design and development teams to create visually appealing and strategically effective content.

• Content Analytics:

  Track content performance metrics (e.g., website traffic, engagement rates) and provide insights to optimise future content strategies.

Qualifications:

• Bachelor's degree in Journalism, English, Communications, Marketing, or a related field.
• Proven experience as a content writer with a strong portfolio showcasing exceptional writing skills and a diverse range of content samples.
• Excellent communication and interpersonal skills to effectively interact with clients, team members, and stakeholders.
• Strong understanding of SEO best practices and content marketing principles.
• Ability to meet deadlines, manage multiple projects simultaneously, and prioritise tasks effectively.

Preferred Skills:

• Experience in client servicing or account management.
• Working knowledge of social media platforms and analytics tools (e.g., Hootsuite, Google Analytics).
• Ability to adapt writing style to different target audiences and content formats (e.g., blog posts, website copy, social media captions).

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development within a dynamic and growing company.
• Opportunity to work on a variety of exciting projects for diverse clients.
• Collaborative and supportive work environment.