Conflicts Management-Law CoE-Associate Director

We are looking for a highly skilled and experienced Associate Director to join our team in Mumbai. The ideal candidate will have 5-10 years of experience in risk management, preferably in law firms or legal/ethical conflict checking. ### Roles and Responsibility Identify and manage ethical/legal conflicts of interest at EY, providing appropriate conflict safeguards. Act as a quality controller for conflict checks within the Conflicts Management Law CoE. Identify training needs and facilitate required trainings for team members. Mentor and coach team members to enhance their skills and knowledge. Assist in resolving technical queries and escalations with senior stakeholders. Manage operational KPIs through daily/monthly reporting. Handle operational, financial, and strategic responsibilities and projects, including data governance, reporting, invoicing, financial planning, KPI benchmarking, headcount planning, and process efficiency. Develop and implement an early warning system for process KPIs and benchmarks to ensure zero-surprise delivery. Partner in strategy formation and implementation, leading conversations with senior stakeholders independently. Prepare SLAs and agree with stakeholders, managing performance and appraisals for the entire team. Collaborate cross-functionally with other departments and teams to ensure a cohesive approach. ### Job Requirements Graduate in any discipline; law graduates are preferred. Relevant experience of 5+ years, preferably in international or domestic law firms, legal/ethical conflict checking, or related fields. Proficient in MS Office, especially Excel and PowerPoint. Strong analytical skills with a logical mindset to make informed decisions. Excellent communication skills, both written and verbal, with the ability to work effectively under pressure. Ability to perform well under pressure and respond to time-sensitive projects. Demonstrate problem-solving skills, including creativity and innovative thinking, and bring innovation to improve processes and work products. Proven expertise in leading 10-15 member teams and possess excellent team attitude, interpersonal, and leadership skills.