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Expeditors International
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Configuration Administrator - ServiceNow

Configuration Administrator - ServiceNow

Expeditors International

5 - 12 years

6 - 10 Lacs

chennai

Posted:None| Platform:

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Skills Required

powershell configuration management itsm javascript agile customer service microsoft it asset management python technical documentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

The User and Endpoint Systems (UES)

Collaboration

team manages several of Expeditors cloud-based collaboration technologies, including SharePoint, OneDrive, Azure DevOps,

ServiceNow

, Power Platform, and Microsoft Purview.

As a UES Configuration Administrator, you will be responsible for the administration and support of our ServiceNow s ITAM/ITSM platform, with the opportunity to expand into other technologies we are responsible for.

Your primary focus will be the administration and support of Service Now and could extend your support to other team for its integration.

You need to be constantly on the lookout for opportunities to improve our Infrastructure in ways that support development team autonomy. You take pride in your excellent customer service. You work well in a team environment and know how to bring out the best in your colleagues.

KEY RESPONSIBILITIES

Collaboration as a member of a highly motivated and agile team.
Oversee the ongoing care and support of ServiceNows Configuration Management Database (CMDB).
Ensure the accuracy and integrity of CMDB data, including regular audits and updates.
Administer and configure ServiceNow IT Asset Management (ITAM) and IT Service Management (ITSM) modules.
Monitor system performance and troubleshoot issues to ensure optimal functionality.
Create and maintain internal technical documentation.
Triage and resolve incidents, troubleshoot issues and outages, and fulfill requests
Collaborate as a member of a highly motivated and agile team.

Minimum Qualifications

Should have experience in IT administration for 5 to 12 years.
Proven experience in managing and maintaining ServiceNows Configuration Management Database (CMDB)
Proficiency in administ

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Configuration Administrator - ServiceNow