Concierge / Guest Service Executive

Location: Anjuna, North Goa

Industry: Hospitality / Aviation / Cruise Luxury Services

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Job Summary:

We are looking for a courteous, customer-focused Concierge / Guest Service Female Executive to provide personalized guest experiences and assist with all service-related requests. The ideal candidate should have excellent communication skills, local area knowledge, and a passion for hospitality.

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Key Responsibilities:

· Ensure a warm, friendly, and welcoming environment in the lobby or reception area.

· Handle guest queries, and requests professionally and promptly.

· Coordinate with internal departments (housekeeping, maintenance etc.) to ensure seamless guest experience.

· Maintain up-to-date knowledge of local attractions, restaurants etc.

· Maintain accurate records and logs of guest interactions.

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Requirements:

· Proven experience as a concierge, front desk agent, or similar hospitality role.

· Strong communication and interpersonal skills.

· Problem-solving and multitasking abilities.

· Proficient in using Microsoft Office or front desk software.

· A friendly, calm, and confident attitude.

· Fluency in English, Hindi (knowledge of local (Konkani)/regional languages (Marathi) is a plus).

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Preferred Qualifications:

· Diploma or Degree in Hotel Management or Hospitality.

· Experience in luxury hospitality or residential concierge services.

· Knowledge of local attractions, restaurants, and events

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Internet reimbursement
• Leave encashment
• Paid sick time
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Experience:

• Concierge : 1 year (Required)

Work Location: In person

Speak with the employer
+91 7678564208