Primarily responsible for reaching out to potential clients over the phone to generate leads, promote property listings, and schedule site visits. Here's a breakdown of the key responsibilities and skills: Job Responsibilities: 1. Outbound Calling: Contact leads provided by the marketing team or sourced through other channels. 2. Lead Qualification: Understand client requirements, budget, and preferences to match them with suitable properties. 3. Follow-Ups: Regularly follow up with leads to keep them engaged and move them through the sales funnel. 4. Appointment Scheduling: Coordinate with sales agents or site visit teams to fix appointments. 5. CRM Updates: Maintain accurate records of calls, client information, and responses. 6. Customer Service: Address queries and provide property-related information professionally. Key Skills: Good communication (especially in English, Hindi, Marathi or Konkani) Convincing and negotiation skills Basic knowledge of real estate trends and property types Computer and CRM proficiency Patience and persistence Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Education: Higher Secondary(12th Pass) (Required) Experience: Telemarketing: 1 year (Required) Language: Hindi (Required) English (Required) License/Certification: Driving Licence (Required) Location: Anjuna, Goa (Required) Work Location: In person
Location: Anjuna, North Goa Industry: Hospitality / Aviation / Cruise Luxury Services --- Job Summary: We are looking for a courteous, customer-focused Concierge / Guest Service Female Executive to provide personalized guest experiences and assist with all service-related requests. The ideal candidate should have excellent communication skills, local area knowledge, and a passion for hospitality. --- Key Responsibilities: · Ensure a warm, friendly, and welcoming environment in the lobby or reception area. · Handle guest queries, and requests professionally and promptly. · Coordinate with internal departments (housekeeping, maintenance etc.) to ensure seamless guest experience. · Maintain up-to-date knowledge of local attractions, restaurants etc. · Maintain accurate records and logs of guest interactions. --- Requirements: · Proven experience as a concierge, front desk agent, or similar hospitality role. · Strong communication and interpersonal skills. · Problem-solving and multitasking abilities. · Proficient in using Microsoft Office or front desk software. · A friendly, calm, and confident attitude. · Fluency in English, Hindi (knowledge of local (Konkani)/regional languages (Marathi) is a plus). --- Preferred Qualifications: · Diploma or Degree in Hotel Management or Hospitality. · Experience in luxury hospitality or residential concierge services. · Knowledge of local attractions, restaurants, and events Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Food provided Internet reimbursement Leave encashment Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Concierge : 1 year (Required) Work Location: In person Speak with the employer +91 7678564208
Location: Anjuna, North Goa Industry: Hospitality / Aviation / Cruise Luxury Services --- Job Summary: We are looking for a courteous, customer-focused Concierge / Guest Service Female Executive to provide personalized guest experiences and assist with all service-related requests. The ideal candidate should have excellent communication skills, local area knowledge, and a passion for hospitality. --- Key Responsibilities: · Ensure a warm, friendly, and welcoming environment in the lobby or reception area. · Handle guest queries, and requests professionally and promptly. · Coordinate with internal departments (housekeeping, maintenance etc.) to ensure seamless guest experience. · Maintain up-to-date knowledge of local attractions, restaurants etc. · Maintain accurate records and logs of guest interactions. --- Requirements: · Proven experience as a concierge, front desk agent, or similar hospitality role. · Strong communication and interpersonal skills. · Problem-solving and multitasking abilities. · Proficient in using Microsoft Office or front desk software. · A friendly, calm, and confident attitude. · Fluency in English, Hindi (knowledge of local (Konkani)/regional languages (Marathi) is a plus). --- Preferred Qualifications: · Diploma or Degree in Hotel Management or Hospitality. · Experience in luxury hospitality or residential concierge services. · Knowledge of local attractions, restaurants, and events Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Food provided Internet reimbursement Leave encashment Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Concierge : 1 year (Required) Work Location: In person Speak with the employer +91 7678564208
Job description Key Skills: CRM, Payment collection, CRM management, Customer Relationship, Credit Collection, Collection Management Job Description Role Overview: We are seeking a CRM Manager / CRM Executive to oversee payment collections, client documentation, and compliance processes while ensuring a seamless customer journey. This role involves raising demand letters, handling ATS registrations, tracking payment schedules, and ensuring GST & RERA compliance. You will serve as the primary point of contact for clients, coordinating with internal teams and providing timely updates to deliver a smooth and professional experience. Key Responsibilities Customer Interaction: Respond to customer queries via email, WhatsApp, and phone calls promptly. Maintain a professional and customer-first approach at all times. Technical & Compliance: Handle ATS (Agreement to Sale) registrations accurately and on time. Raise demand letters and coordinate GST requirements with the accounts team. Ensure full compliance with RERA (Real Estate Regulatory Authority) guidelines. Financial Management: Collect and track payments as per agreed schedules. Follow up with customers and coordinate with accounts to ensure timely receipts and reconciliations. Communication & Reporting: Maintain clear, professional communication with customers and internal teams. Generate regular reports on payment status, outstanding dues, and compliance updates for management. Regulatory Awareness: Stay updated with RERA and GST regulations relevant to real estate. Proactively address any compliance-related concerns. Qualifications & Skills Graduate / Postgraduate degree from a recognized institution. 10-15 years of experience in CRM, preferably in real estate. Strong knowledge of ATS registration, demand raising, GST, and RERA compliance. Excellent communication (verbal & written) and coordination skills. Proven track record of efficient payment collection and follow-up. Ability to multitask, stay organized, and work independently. Proficiency in MS Office and CRM tools. Employment Type: Full Time, Permanent Job Types: Full-time, Permanent Pay: ₹80,000.00 - ₹125,000.00 per month Benefits: Cell phone reimbursement Food provided Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person Speak with the employer +91 7678564208