Communication Trainer

1 - 5 years

0 Lacs

Posted:23 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be responsible for providing training in V&A, Communication, and soft skills to agents. Your role will involve in-depth knowledge of Syllable, Vowels, Tenses, and MTI. As a trainer, you will need to have strong analytical, problem-solving, and decision-making skills to effectively mentor, train, and support agents. Key Responsibilities: - Conduct training sessions in V&A, Communication, and soft skills. - Utilize your in-depth knowledge of Syllable, Vowels, Tenses, and MTI to enhance agents" skills. - Analyze agents" performance and provide feedback for improvement. - Mentor and support agents in improving their communication and soft skills. Qualifications Required: - Graduation is a must. - 1-2 years of experience in V&A, Communication, and soft skills training. - Strong analytical, problem-solving, and decision-making skills. - Ability to mentor, train, and support agents effectively.,

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