Collections Specialist | US Process

Job Description

We are looking for an ideal candidate who loves talking to people and proactively solving issues. Who will be responsible for reminding the customer about the invoice due dates and getting payment released on time.The person who is localite to vadodara and flexible for night shifts. Job Responsibilities: • Calling businesses in a timely manner and giving them a reminder or making a follow-up call for the payment. • Email the businesses their aging report and follow up on the payment in a timely manner. • Make sure to fulfill the documentation requirement of the businesses so they can ensure the payment without delay. • Check the credit score of the businesses and make sure it is in compliance with company policy. • Work as a team to ensure the collective team target is achieved. Additional requirements: • The candidate must be able to speak, read and write professional English. • The candidate should be well versed with basic skills of Microsoft Excel and word. • The candidate should be able to draft a professional email without any guidance. Experience required: • 2 years of international BPO experience is a must. • Must have experience in job that requires calls to US-based customers. • Bachelor's degree not required but preferred. Show more Show less