Collections Specialist | US Process

Job Description

Job Responsibilities: • Calling businesses in a timely manner and giving them a reminder or making a follow-up call for the payment. • Email the businesses their aging report and follow up on the payment in a timely manner. • Make sure to fulfill the documentation requirement of the businesses so they can ensure the payment without delay. • Check the credit score of the businesses and make sure it is in compliance with company policy. • Work as a team to ensure the collective team target is achieved. Additional requirements: • The candidate must be able to speak, read and write professional English. • The candidate should be well versed with basic skills of Microsoft Excel and word. • The candidate should be able to draft a professional email without any guidance. Experience required: • 2 years of international BPO experience is a must. • Must have experience in job that requires calls to US-based customers. • Bachelor's degree not required but preferred. Show more Show less