Collection Officer

Role Overview: You will be responsible for handling communications with customers, requiring good verbal and written skills. Your problem-solving abilities will be crucial in addressing complex situations that may arise. Additionally, you should have a good understanding of state debt collection laws and regulations to ensure compliance with them. A high school diploma is the minimum educational requirement, although a Bachelor's degree would be preferred. Prior experience in debt collection, customer service, or a related field is necessary. Your role will involve ensuring that all collections activities adhere to company policies and relevant financial regulations. It is important to note that a clean background without any criminal, Cibil, or fraud cases is essential. You should have a willingness to learn and deliver results consistently. This is a full-time, permanent position located in person. Key Responsibilities: - Handle customer communication effectively - Use critical thinking and problem-solving skills to address complex situations - Stay updated on state debt collection laws and regulations - Ensure compliance with company policies and financial regulations in all collections activities Qualifications Required: - High school diploma as a minimum educational requirement; Bachelor's degree preferred - Proven experience in debt collection, customer service, or related field - Good understanding of compliance requirements in debt collection - Clean background with no criminal, Cibil, or fraud cases Benefits: - Health insurance - Leave encashment - Life insurance - Paid sick time - Provident Fund,