Collection Executive

0 - 5 years

2 - 4 Lacs

Bhayandar Palghar Mumbai (All Areas)

Posted:16 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities

  • Manage collections process from initial stages to final recovery, ensuring timely payment from customers.
  • Handle customer queries, resolve issues, and maintain a high level of service quality.
  • Utilize third party collection agencies for effective debt recovery when necessary.
  • Monitor account statuses regularly to identify potential risks and take proactive measures to mitigate them.
  • Collaborate with internal teams to ensure seamless communication and efficient workflow.

Desired Candidate Profile

  • 0-5 years of experience in collections or related field (credit card collection, payments).
  • Proficiency in managing multiple tasks simultaneously while maintaining accuracy and attention to detail.
  • Strong understanding of collections process, including voice processing techniques.

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Bhayandar, Palghar, Mumbai (All Areas)