1 years

1 Lacs

Posted:8 hours ago| Platform: GlassDoor logo

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Job Type

Full Time

Job Description

Job Title: Collection Executive

Experience: 6 Months – 1 Year
Qualification: Any Graduate (B.Com / BBA / MBA preferred)
Location: Madurai
Employment Type: Full-Time

Job Summary:

We are looking for a proactive and result-oriented Collection Executive to manage and follow up on outstanding payments from clients. The ideal candidate should have good communication and negotiation skills, attention to detail, and a customer-centric approach to ensure timely collections and smooth client relationships.

Key Responsibilities:

  • Contact customers through calls, emails, or visits to follow up on pending payments.
  • Maintain accurate records of collections, outstanding amounts, and follow-up actions.
  • Coordinate with the accounts and sales teams to resolve payment discrepancies.
  • Send invoices, reminders, and payment confirmation receipts to clients.
  • Handle client queries related to billing or payments in a professional manner.
  • Achieve monthly collection targets within the defined timelines.
  • Prepare and submit daily/weekly collection reports to the management.
  • Ensure compliance with company policies and maintain customer satisfaction during the collection process.

Requirements & Qualifications:

  • Bachelor’s degree in Commerce, Business Administration, or related field.
  • 6 months to 1 year of experience in payment collection, telecalling, or accounts receivable.
  • Strong communication, persuasion, and follow-up skills.
  • Basic knowledge of accounting and billing processes.
  • Familiarity with MS Office and CRM tools.
  • Ability to handle pressure and meet deadlines.

Preferred Skills:

  • Experience in B2B or service-based collections.
  • Fluency in English and Tamil (or regional language).
  • Good interpersonal skills and positive attitude.

Why Join Us:

  • Performance-based incentives and growth opportunities.
  • Supportive team and professional work environment.
  • Hands-on learning experience in client relationship and financial operations.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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