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Airtel
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Collection Executive

Collection Executive

2 - 7 years

|

2 - 5 Lacs

Posted:21 hours ago| Platform:

Apply

Skills Required

b2b collection excel field visit tds mis gst field collections debt recovery loan recovery collections

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Ensure operational execution of
Collection & Retention strategy to reduce churn and Bad debt
Effective Management of ARCs to ensure superior customer experience for pre& post customer
Drive Complaint reduction and increase FTR at ARCs/ASCs/AEOs
Drive High Value Service Experience to increase customer retention and Revenue from these segments
Drive Rural Service Experience through ASC expansion and ASC engagement & training.
Drive Compliance Management through continuous education at Distributors/Retailers on document adherence, Quality of APEF & reduction of multiple APEF
Regular review and monitoring of channel partners & agencies to ensure higher performance and productivity
Ensure self-care awareness, Vas revenue up sale, GPRs & data service solution at touch points

Requirements:

Strong Analytical
skills
Very high Excel and
financial modeling
skills
High process orientation
Good communication skills
Result - Orientation
High negotiation skills

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