Posted:1 hour ago|
Platform:
Work from Office
Full Time
* Ensure timely collection of customer payments as per agreed credit terms
* Follow up with clients for overdue invoices through calls, emails, and client visits
* Resolve payment-related queries and invoice disputes within stipulated timelines
* Coordinate with internal teams (Finance, Sales, Customer Service) to resolve billing or documentation issues
* Proactively escalate high-risk or delayed payment cases to management
* Maintain complete documentation for each client account, including follow-ups and agreements
* Conduct regular client meetings to strengthen relationships and collect feedback
* Share service/project feedback and potential business leads with the Sales team
* Strong communication and follow-up skills
* Good understanding of receivables, invoicing, and collections
* Ability to handle client disputes professionally
* Strong coordination and stakeholder management skills
* Good reporting and documentation skills
* Proficiency in MS Excel and basic ERP/CRM systems
Zicom Saas
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