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SemperFi Solutions
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collection associate

collection associate

SemperFi Solutions

3 - 6 years

|

7 - 9 Lacs

Posted:2 days ago| Platform:

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Skills Required

ar credit management collection collection associate customer reconciliations customer service billing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Shift Time: 3PM to 12AM
Notice Period: ImmediateSkills Required: AR experience & Excellent communication.

The duties of a Collections Associate include collection calls and Analyse sales order release and review Sales force tickets
Providing customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments
Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos
Accountable for reducing delinquency for assigned accounts
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
Establish and maintain effective and cooperative working relationships with Billing and cash applications team

Mandatory Skill set

3-6 years High Volume B2B Collections experience and handling order release tickets
Knowledge of Billing and Collections procedures
Commitment to excellent customer service
Excellent written and verbal communication abilities
Ability to prioritize and manage multiple responsibilities

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