48387 Coaching Jobs - Page 32

Job Title Shift In-Charge Ground Hubs Function Ground Operations Reports To Head – Ground Hub Operations Location Vadodara, Gujarat About DHL Blue Dart Express India: At Blue Dart, we go beyond delivering shipments—we deliver trust, precision, and excellence. As India’s most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group , we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day. We are proud to be consistently ranked among India’s Top 100 Great Places to Work ® and recognized as part of the DHL Group’s Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal—it’s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong. If you're looking to join a purpose-led, people-first organization that shapes India’s supply chain with integrity and care— Blue Dart is where you belong . Position Overview: The Shift In-charge Ground Hubs is responsible for overseeing all inbound, outbound, and transit operations at the Ground Hub during their shift, ensuring timely and accurate connections of shipments to the ground network. This role involves supervising operational workflows, managing staff performance, and ensuring compliance with Standard Operating Procedures (SOPs). Additionally, the Shift In-charge coordinates with various teams to address exceptions and facilitate smooth operations throughout the shift. Job Purpose: The Shift In-charge Ground Hubs is responsible for managing all inbound, outbound, and transit operations during their shift to ensure timely and accurate shipment connections. This role aims to maintain operational efficiency and compliance with Standard Operating Procedures (SOPs) while addressing any exceptions that arise. Key Roles & Responsibilities: Operational Supervision: Oversee inbound, outbound, and transit operations at the Ground Hub, ensuring timely connections of shipments to the ground network. Team Management: Supervise shift staff, including loaders and supervisors, ensuring adherence to operational workflows and Standard Operating Procedures (SOPs). Exception Handling: Manage and resolve exception cases, including misconnections and delays, while coordinating with relevant teams for timely communication. Performance Monitoring: Track key performance indicators such as stock lying at the hub (SLAH) and adherence to network timelines, taking corrective actions as needed. Documentation Oversight: Ensure accurate completion of paperwork and regulatory clearances for all inbound and outbound shipments during the shift. Resource Planning: Plan and ensure the availability of sufficient vehicles and manpower for efficient operations during the shift. Staff Training and Development: Conduct daily briefings and facilitate training for staff to enhance operational efficiency and capability building. Communication Management: Handle internal and external communications related to operations and provide timely updates to management on shift activities. Qualifications & Experience: Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field; relevant certifications in logistics or operations management are a plus. Strong knowledge of ground operations and logistics processes. Experience: Minimum 5 years of experience in ground operations, logistics, or supply chain management, with at least 2 years in a supervisory or leadership role. Proven track record of managing inbound and outbound operations and handling exceptions in a fast-paced environment. Experience in monitoring key performance indicators (KPIs) and implementing operational improvements. Familiarity with Standard Operating Procedures (SOPs) and regulatory compliance in logistics operations. Skills & Capabilities: Core Technical Skills: Proficiency in logistics and supply chain management software and tools. Strong understanding of ground operations processes and Standard Operating Procedures (SOPs). Ability to analyze operational data and performance metrics. Knowledge of regulatory compliance related to logistics and transportation. Experience in resource planning and vehicle management. Behavioural Competencies: Excellent leadership and team management skills. Strong communication and interpersonal skills for effective coordination. Problem-solving abilities with a proactive approach to operational challenges. Ability to work under pressure and manage multiple priorities effectively. Commitment to fostering a performance-driven culture and continuous improvement. Key Performance Indicators: Sr. No. Key Result Areas Key Performance Indicators (KPIs) 1 Service Quality and Excellence Percentage of timely connectivity of inbound loads to PUD/DCs; adherence to SOPs (measured by the number of non-compliances); number of instances of misroutes and misconnections 2 Network Health Number of instances of delays in departure schedules; percentage connectivity of shipments picked up within cutoff times to scheduled network runs 3 Operational Efficiency Percentage of stock lying at hub (SLAH); timely completion of documentation and regulatory clearances 4 Exception Management Number of exception cases successfully resolved within the shift; average resolution time for exceptions 5 Team Performance and Engagement Employee attrition rate; adherence to performance management system timelines and guidelines; results from staff training and development initiatives 6 Resource Management Availability of vehicles during the shift; efficiency in vehicle placement and loading operations Why join DHL Blue Dart? When you join us, you become part of a purpose-driven organization that’s redefining logistics across India and beyond. Here’s what you can expect: Competitive compensation and performance-linked incentives that reward your contribution. Continuous learning through structured development programs, on-the-job coaching, and access to global best practices. Comprehensive benefits including medical insurance (with optional parental cover), financial wellness programs, and generous paid time off. A strong culture of recognition, inclusion, and respect—where your ideas matter and achievements are celebrated. Access to cross-functional and global career paths within DHL Group’s diverse business portfolio. The pride of working for India’s most awarded logistics brand, delivering excellence across 56,000+ locations and 220+ countries. Join us and be part of a company that’s not only a leader in logistics—but also a trusted Employer of choice , committed to your growth, well-being, and long-term success.

Here’s a professional Job Description (JD) for Business Development Executive (BDE) at Vedlogy Defence Academy: Job Description – Business Development Executive (BDE) Location: Haldwani, Uttarakhand Organization: Vedlogy Defence Academy Job Type: Full-Time About Vedlogy Defence Academy Vedlogy Defence Academy is a premier coaching institute preparing students for Sainik School, RMS, and RIMC entrance exams . We aim to shape young minds with discipline, academic excellence, and overall personality development. To expand our reach and impact, we are looking for passionate professionals to join our team. Position: Business Development Executive (BDE)Key Roles & Responsibilities Identify and develop new business opportunities for the academy in nearby regions. Build strong partnerships with schools, coaching centers, and educational institutions. Promote academy programs, Olympiads, seminars, and workshops to schools. Achieve student enrollment targets through effective lead generation and conversions. Handle inquiries, counsel students/parents, and provide complete information about courses. Assist in planning and executing marketing campaigns, events, and outreach activities. Maintain regular follow-ups with potential clients, schools, and students. Submit timely reports on visits, leads, and conversions to management. Eligibility & Requirements Graduate in any discipline (MBA/Marketing/Sales background preferred). Strong communication, presentation, and negotiation skills. Ability to travel and build connections in Haldwani and nearby towns. Prior experience in sales, business development, or educational marketing is preferred. Freshers with good communication and confidence are also encouraged to apply. Perks & Benefits Attractive Salary + Performance Incentives. Travel Allowance (for official visits). Career growth opportunities within the academy. Chance to contribute to shaping future Defence leaders of India. How to Apply Send your resume to 8477849295. Location: Vedlogy Defence Academy, Haldwani, Uttarakhand Job Type: Full-time Pay: From ₹15,000.00 per month Language: Hindi (Preferred) Work Location: In person

Hello, FCM part of FTCG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. FCM, part of Flight Centre Travel Group (FCTG), is one of the world’s largest travel management companies and a trusted partner to national and multinational organizations. Operating in 97 countries with a 24/7 reach, FCM’s advanced technology and flexible solutions are designed to anticipate and solve client needs, supported by experts who provide in-depth local knowledge and a strong duty of care, ensuring a highly personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions to its clients. FCM has won the prestigious World’s Leading Travel Management Company Award at the World Travel Market (WTM) for nine consecutive years (2011-2019). We are constantly transforming the business of travel through empowered, accountable people who deliver 24/7 service both online and offline. About This Role This Human Resources Business Partner role is responsible for leading the deployment of key HR initiatives for dedicated Region. Drive Business Results, with a focus on partnering business leaders deliver function-led priorities Provide thought leadership, staying current on industry best practices, embracing, and leading change, challenging the status quo and providing innovative people solutions Build our culture through talent development programs and high employee engagement by connecting directly with employees Act as a trusted advisor, by coaching leaders at all levels with confidence and credibility This role partners with local key stakeholders to bring functional talent strategies to life at the FCM The role reports to People Works Leader of the country. Key Responsibilities Dedicated HR Business Partner support for assigned functional groups Partners with Function leaders to establish strategic talent priorities for the business & oversee its delivery Drive the HR agenda within the business, ensuring all people managers are equipped and able to deliver the annual recurring people management requirements. (e.g. performance management cycle) Responsible for talent management and workforce planning for assigned functional groups; identifies talent pipeline needs, supports the development of succession plans, and ensures the ongoing development of key function talent, critical talent retention plan Counsel managers and staff on development opportunities, career mobility and advancement, as well as organizational development, training, compensation, and programs to support corporate initiatives. Provides HR project support for business-based needs and supports key projects / initiatives within the GIC HR team, as assigned (e.g. employee engagement, compensation, process improvements) Plan manpower requirement to match strategic plans of the company, assist to recruit best talents on time, to ensure efficient and productive use of the company's manpower in alignment with dynamics of business requirement. Partners with recruitment team for developing plans for strategic talent hiring. Drives organizational effectiveness goals, supports change management initiatives, consults on organization design Ensures adherence to global, regional, and local HR processes and standards Fosters function-based team effectiveness, through facilitation support and coaching Experiences, Skills & Capabilities 8-10 years of HR Business partner experience post MBA from a premier institute. Strong communication and influencing skills paired with excellent judgment, analytical and conceptual skills. Drive for results with strong execution focus. Good understanding of compliances. Demonstrated ability to facilitate organizational change and to foster linkage between business objectives and human resources activities. Demonstration of strong planning skills essential and good project management skills Strong desire to improve our service, products, and processes, with ability to drive continuous improvement. Strong analytical, quantitative, and critical thinking skills – ability to prepare and analyze reports, translate data into recommendations and take appropriate action to achieve desired business result. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 5 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people. Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally. Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism

Customer Service Team Lead Role Overview As the Customer Service Team Lead , candidate will drive excellence in customer support for Atiya Healthcare. Your focus will be on ensuring timely, empathetic, and high-quality support across all channels, maintaining SLAs, elevating service standards, and cultivating a strong, motivated team. Key Responsibilities Team Leadership & Coaching Lead, mentor, and motivate a team of customer service agents to deliver exceptional service. Conduct regular performance reviews, provide feedback, and facilitate coaching/training. Enable team knowledge via audits of communications plus refresher sessions. Quality & Process Excellence Define, implement, and monitor service policies and SOPs to ensure adherence to SLAs and service standards. Oversee quality assurance processes reviewing emails, chat, and call interactions, providing corrective guidance to maintain standards. Operations & Escalation Management Manage agent shifts, scheduling, staffing, and workload distribution for optimal coverage. Oversee ticketing systems, ensure timely closure of support queries, and implement escalation protocols as needed. Stakeholder Collaboration Serve as the voice of the customer—flag trends, challenges, and service improvement opportunities internally. Metrics & Continuous Improvement Monitor KPIs including CSAT, FCR (First Contact Resolution), NPS, AHT (Average Handling Time), and ticket backlog. Use data insights to drive coaching, highlight system gaps, and boost team performance and customer satisfaction. Ideal Profile / Requirements Experience : 7+ years in customer service roles with at least 5 to 6 years in a team-leading or supervisory capacity. Skills : Strong leadership and people development abilities. Excellent written and verbal communication. Customer-centric mindset and attention to detail. Familiarity with quality assurance, customer service tools, and ticketing systems. Qualifications : Bachelor's degree or equivalent experience. Interested candidates can call on- 8527001809 HR Mamta

A Team Lead is responsible for overseeing and managing a team of employees in a particular department or project. Their main role is to motivate and guide their team members to achieve their goals and meet the objectives of the organization. Experience: Min 2 years Education: Undergrad/ Graduate Roles and Responsibilities : Should exhibit People Management Skills. Should be aware of the various Operations and Client Metrics. Strong analytical, solving skills with strong MS Excel skills. Needs to have the drive to achieve given targets. Process adherence (Check, analyze, Control & Improvement). Drive & adhere to Policies & Procedures. Should be well versed in coaching & providing feedback Basic exposure to excel. Good process knowledge and Good interpersonal skills Coaching and Training & Feedback and Performance Management skills Worked in an environment with CSAT as a client KPI Knowledge on quartile distribution and management Skills: Setting goals and objectives for the team and ensuring that they are aligned with the organization's overall strategy. Assigning tasks to team members and ensuring that they are completed within the given deadlines. Providing guidance and mentorship to team members to help them develop their skills and reach their full potential. Facilitating communication within the team and with other departments or stakeholders. Managing conflicts within the team and resolving issues that may arise. Monitoring the team's performance and providing regular feedback to team members on their progress. Identifying areas where the team can improve and implementing strategies to enhance their performance. Collaborating with other team leads and managers to ensure that the organization's objectives are being met. Abilities: Leadership: Should have strong leadership skills to guide and motivate team members to achieve their goals. Communication: Should be able to communicate effectively with team members, other departments, and stakeholders to ensure that everyone is on the same page. Time Management: Should have excellent time management skills to prioritize tasks, set deadlines, and ensure that team members meet their deadlines. Problem Solving: Should be able to identify problems and develop solutions quickly and efficiently. Decision Making: Should be able to make informed decisions based on the information available. Interpersonal Skills: Should be able to work well with others and build strong relationships with team members, other departments, and stakeholders. Adaptability: Should be able to adapt to changing circumstances and be flexible. Organizational Skills: Should have strong organizational skills to keep track of multiple projects, tasks, and deadlines. Technical Knowledge: Should have a deep understanding of the work being done by the team and the technical skills required to perform it. Mentoring and Coaching: Should be able to provide guidance and mentorship to the team members to help them develop their skills and reach their full potential. Interested candidates can share CV to farzeen.baig@foundever.com

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Strategy and Transactions (SaT) – VME Associate Director As part of our EY-Valuation, Modelling and Economics team, you will help clients understand the value of their business, securities, intellectual property, capital equipment, intangibles and other assets. The group is comprised of several key areas, including business valuation, business modelling, capital equipment and complex securities. The opportunity We’re looking for Associate Director with expertise in Business Modelling to join EY-VME (Valuation, Modelling and Economics) . Over the past decade, financial modelling in the corporate finance space has continued to grow at a healthy space. However, in the digital era, with the advent cloud technologies, clients often require assistance far beyond financial modelling and that has led to a tremendous growth of decision support modelling services across the industry. This is a fantastic opportunity to be part of a leading firm and develop your career through a broad scope of engagements, mentoring, and learning & development. Specifically, you will be a part of the team that helps clients with review and build of financial models for financial reporting, tax and regulatory compliance, transaction support and corporate strategy whilst incorporating sophisticated techniques to model data to assist clients in making better and quicker decisions. Your Key Responsibilities Manage multiple client engagement teams, taking a lead role in understanding clients’ needs, conducting analyses and reporting results Build, manage and lead teams on corporate finance and decision modeling related topics Build internal and external branding for the teams in terms of thought leadership, leading client pursuits and ensure quality client deliverables Lead teams in developing models to build /review variety of financial models apart from using techniques like advanced statistics, AI/ML algorithms and advanced data modelling to build decision support tools Challenge yourself to continually learn and teach, mentoring others while developing your own career Take ownership of your projects, while working collaboratively with other team members Maintain and develop positive, productive, and professional relationships with clients and winning repeat business Skills And Attributes For Success Experienced in reviewing/building complex financial models based in MS Excel/VBA Experienced in building tools to analyse/process data using technologies like R/Python, MS Azure Understanding of advanced statistics, AI/ML algorithms and related applications in the data modelling is preferred Excellent analytical, project-management, communication, interpersonal, and teaming skills The ability to work within a given budget and schedule, providing top-quality results in a fast-paced, dynamic environment Experience in analyzing complex business situations from a capital allocation / diagnostics lens and providing state of the art solutions to clients To qualify for the role, you must have An advanced degree (masters or Ph.D.) in a quantitative discipline, with demonstrated aptitude in quantitative and qualitative analysis, or equivalent experience A minimum of 12-15 years of relevant experience with a national valuation firm or accounting firm’s valuation practice, or in quantitative management or litigation consulting, investment banking, private equity/venture capital or commercial banking Achievement of or significant progress towards a CFA, FRM, PRM or PMP designation is a plus, with an expectation of the completion of one designation within a given timeframe Ideally, you’ll also have An advanced degree (masters or Ph.D.) in a quantitative discipline, with demonstrated aptitude in quantitative and qualitative analysis of financial instruments, or equivalent experience Excellent analytical, project-management, communication, interpersonal, and teaming skills The ability to work within a given budget and schedule, providing top-quality results in a fast-paced, dynamic environment Should have developed / reviewed models in Excel/VBA, R, Python, MS Azure related technologies Achievement of or significant progress towards a CFA, FRM, PRM or PMP designation is a plus, with an expectation of the completion of one designation within a given timeframe The successful candidate must be committed to staying at the cutting edge of both, latest derivative valuation techniques and the financial and accounting standards that guide the use of these techniques. What We At GDS SaT Offer A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 3500 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY SaT practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Role: Business Development Associate Industry Type: EdTech Department: Sales Employment Type: Full Time, Permanent Location: Delhi NCR ( Gaur City ) Experience: 0 - 2 years Role Category: Pre-Sales & Sales We seek a qualified and driven sales individual to join our team. The ideal applicant is expected to have at least some experience in qualifying, setting the appointments and closing the leads. The key responsibility of this job is convincing significant leads to get on a meeting with you or with our experts. It's a challenging job but if you're willing to put in the effort, you'll significantly impact the success. Qualification Criteria: Good communication skills with the ability to build rapport and confidently engage potential clients. Make outbound calls to potential clients to introduce Dominators Business Tribe’s services, qualify leads and gauge interest. Schedule follow-up calls or consultations with high-potential leads. Research and identify potential business prospects ensuring a strong pipeline of new opportunities. Assess lead interest, answer initial questions and gather relevant information to determine if they are a good fit for Dominators Business Tribe’s services. Record all interactions, update lead statuses and maintain an organized database for seamless lead tracking. Conduct timely follow-ups with potential clients who express interest, nurturing leads to conversion. About Us: Dominators Business Tribe is an innovative online coaching and consulting company that helps Affiliate Marketers start and scale their businesses. We are dedicated to creating a collaborative and growth-oriented work environment where every team member's contribution is valued. JOIN US NOW!

Job Title Shift In-Charge Ground Hubs Function Ground Operations Reports To Head – Ground Hub Operations Location Surat, Gujarat About DHL Blue Dart Express India: At Blue Dart, we go beyond delivering shipments—we deliver trust, precision, and excellence. As India’s most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group , we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day. We are proud to be consistently ranked among India’s Top 100 Great Places to Work ® and recognized as part of the DHL Group’s Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal—it’s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong. If you're looking to join a purpose-led, people-first organization that shapes India’s supply chain with integrity and care— Blue Dart is where you belong . Position Overview: The Shift In-charge Ground Hubs is responsible for overseeing all inbound, outbound, and transit operations at the Ground Hub during their shift, ensuring timely and accurate connections of shipments to the ground network. This role involves supervising operational workflows, managing staff performance, and ensuring compliance with Standard Operating Procedures (SOPs). Additionally, the Shift In-charge coordinates with various teams to address exceptions and facilitate smooth operations throughout the shift. Job Purpose: The Shift In-charge Ground Hubs is responsible for managing all inbound, outbound, and transit operations during their shift to ensure timely and accurate shipment connections. This role aims to maintain operational efficiency and compliance with Standard Operating Procedures (SOPs) while addressing any exceptions that arise. Key Roles & Responsibilities: Operational Supervision: Oversee inbound, outbound, and transit operations at the Ground Hub, ensuring timely connections of shipments to the ground network. Team Management: Supervise shift staff, including loaders and supervisors, ensuring adherence to operational workflows and Standard Operating Procedures (SOPs). Exception Handling: Manage and resolve exception cases, including misconnections and delays, while coordinating with relevant teams for timely communication. Performance Monitoring: Track key performance indicators such as stock lying at the hub (SLAH) and adherence to network timelines, taking corrective actions as needed. Documentation Oversight: Ensure accurate completion of paperwork and regulatory clearances for all inbound and outbound shipments during the shift. Resource Planning: Plan and ensure the availability of sufficient vehicles and manpower for efficient operations during the shift. Staff Training and Development: Conduct daily briefings and facilitate training for staff to enhance operational efficiency and capability building. Communication Management: Handle internal and external communications related to operations and provide timely updates to management on shift activities. Qualifications & Experience: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field; relevant certifications in logistics or operations management are a plus. Strong knowledge of ground operations and logistics processes. Experience: Minimum 5 years of experience in ground operations, logistics, or supply chain management, with at least 2 years in a supervisory or leadership role. Proven track record of managing inbound and outbound operations and handling exceptions in a fast-paced environment. Experience in monitoring key performance indicators (KPIs) and implementing operational improvements. Familiarity with Standard Operating Procedures (SOPs) and regulatory compliance in logistics operations. Skills & Capabilities: Core Technical Skills: Proficiency in logistics and supply chain management software and tools. Strong understanding of ground operations processes and Standard Operating Procedures (SOPs). Ability to analyze operational data and performance metrics. Knowledge of regulatory compliance related to logistics and transportation. Experience in resource planning and vehicle management. Behavioural Competencies: Excellent leadership and team management skills. Strong communication and interpersonal skills for effective coordination. Problem-solving abilities with a proactive approach to operational challenges. Ability to work under pressure and manage multiple priorities effectively. Commitment to fostering a performance-driven culture and continuous improvement. Key Performance Indicators: Sr. No. Key Result Areas Key Performance Indicators (KPIs) 1 Service Quality and Excellence Percentage of timely connectivity of inbound loads to PUD/DCs; adherence to SOPs (measured by the number of non-compliances); number of instances of misroutes and misconnections 2 Network Health Number of instances of delays in departure schedules; percentage connectivity of shipments picked up within cutoff times to scheduled network runs 3 Operational Efficiency Percentage of stock lying at hub (SLAH); timely completion of documentation and regulatory clearances 4 Exception Management Number of exception cases successfully resolved within the shift; average resolution time for exceptions 5 Team Performance and Engagement Employee attrition rate; adherence to performance management system timelines and guidelines; results from staff training and development initiatives 6 Resource Management Availability of vehicles during the shift; efficiency in vehicle placement and loading operations Why join DHL Blue Dart? When you join us, you become part of a purpose-driven organization that’s redefining logistics across India and beyond. Here’s what you can expect: Competitive compensation and performance-linked incentives that reward your contribution. Continuous learning through structured development programs, on-the-job coaching, and access to global best practices. Comprehensive benefits including medical insurance (with optional parental cover), financial wellness programs, and generous paid time off. A strong culture of recognition, inclusion, and respect—where your ideas matter and achievements are celebrated. Access to cross-functional and global career paths within DHL Group’s diverse business portfolio. The pride of working for India’s most awarded logistics brand, delivering excellence across 56,000+ locations and 220+ countries. Join us and be part of a company that’s not only a leader in logistics—but also a trusted Employer of choice , committed to your growth, well-being, and long-term success.

Key Responsibilities Define, design and implement a customer service strategy tailored to the new product range and sales channels Align customer service initiatives with broader company goals Design, implement, and manage customer service training programs for all sales channels Monitor training effectiveness and adjust content to address customer feedback and operational needs. Collaborate with channel managers to ensure consistent service delivery across different sales channels Personally oversee customer service to high profile customers Oversee the resolution of escalated customer issues from sales and support channels. Analyze customer feedback from in-store and online channels to drive improvements. Champion initiatives that improve customer journey, including in-store queue management, service flow, and complaint resolution. Support campaigns, promotions, and seasonal events with tailored customer service support and training. Ensure service policies adhere to legal and regulatory standards. Manage sensitive customer issues, including complaints, returns, and service failures, while protecting brand reputation. Qualifications Bachelor’s degree in Business, Retail Management, Communications, or related field 7+ years of customer service experience, with at least 3 years in a senior leadership role. Proven experience in developing and delivering training programs for customer service and frontline staff. Excellent leadership, communication, and coaching skills.

About Sembcorp Sembcorp is a leading energy and urban solutions provider headquartered in Singapore. Led by its purpose to drive energy transition, Sembcorp delivers sustainable energy solutions and urban developments by leveraging its sector expertise and global track record. Join us in shaping a sustainable energy future Drive Asia’s energy transition with us! Our Gas & Related Services segment is a key growth engine, delivering reliable and efficient energy to industries and communities across multiple countries. We support Asia’s growing energy needs while advancing the shift to a lower-carbon future. Purpose & Scope Direct reporting to UAM Head and matrix reporting to GHSSE Head. Act as HSSE Head to supports the in the management of Health, Safety, Security and Environmental related matters, include but not limited to: Roles & Responsibilities Advises and supports the HODs & Cluster Heads, including interfacing with authorities, and other institutions regarding workplace health, safety, environmental and security issues. Prepare & present Monthly HSSE reports as required by Management Monitors local laws and regulations and Group HSSE requirements, and imposes measures to ensure that Health, Safety, Environmental and Security compliance and performance expectations are being met. Attends and provides HSSE inputs during Monthly Performance Management (MPM) meeting & SGMM meeting. Supports the implementation of HSE Observation Programme, includes participating in activities, conducts training and coaching for new employees, prepares monthly observation analysis and designs campaigns to address top 3 unsafe observations. Schedules and participates in Monthly Leadership inspection programs, including Ad-hoc inspections and surveillance during the execution of critical work activities. Monitors, reports and support on the closure of any HSSE lapses identified through the conduct of inspection for work environment, equipment and tools, and vector control (i.e. preventing mosquitoes breeding & other rodent). Review Emergency Response Procedure (ERP) and motoring drills conducting status in individual site. Develops, drives and oversees environmental awareness and protection management programmes, in consultation with Cluster Heads, including facilitation of environmental monitoring program (i.e. Air quality, Water Quality, Noise and Soil etc.) and Waste Management. Liaises with Human Resource Department and Cluster Heads on occupational health surveillance such as the annual Audiometric test & Medical checkup Supports the implementation of site hazardous material management and ensure the practices conform to the local legal requirements and the Group HSSE Hazardous Substances Management Standard Participate in the Plant’s Safe Operating Committee (SOC) reviewing critical activities. Work with HSE Cluster Leads to initiate & carry out consultation and engagement program including development and execution of promotional activities and HSSE coaching and training (Safety Induction and HSSE critical activities) Training and briefing of GHSSE standards Lead/ participate in Incident Investigation and Root Cause Analysis (RCA) Team. Ensures dissemination of HSSE Alerts to all sites for lessons learned and prevention of recurrences Participates in evaluating and selection of Contractor and Sub-contractor Records HSSE violation incidents, and report and escalate in accordance with procedure. Any other ad-hoc activities assigned by the UAM Head. Major Challenges Identify and manage potential HSSE risks for entities that are located at different parts of Utilities Asset Management Implement HSSE control measures that might impact on operations Key Decisions & Dimensions Propose good practices control measures to prevent workplace incident. Review HSSE practices & control measures Qualifications & Experience Registered WSHO with Ministry of Manpower Registered Fire Safety Manager with SCDF Other WSH related certification (i.e. Managing WAH, Confined Space Assessor, Lifting Supervisor etc.) Min 10 years of relevant experience Class 3 Driving License Skills/ Competencies & Preferred Characteristics Power & Utilities industry knowledge Knowledge in safety & security related technologies Writing and presentation skills Strong leadership and communication skills Experience in developing HSSE plans Willingness to work at odd hours and to be on-call to response to incident 24/7 Ability to work independently and under stressful conditions Our Culture at Sembcorp At Sembcorp, our culture is shaped by a strong set of shared behaviors that guide the way we work and uphold our commitment to driving the energy transition. We foster an institution-first mindset, where the success of Sembcorp takes precedence over individual interests. Collaboration is at the heart of what we do, as we work seamlessly across markets, businesses, and functions to achieve our goals together. Accountability is a core principle, ensuring that we take ownership of our commitments and deliver on them with integrity and excellence. These values define who we are and create a workplace where our people can thrive while making a meaningful impact on driving energy transition. Join us in making a real impact!

Roles and Responsibilities:The job profile involves:Auditing for Onshore and BSO teams. The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls Will be actively involved in managing escalations received externally and internally Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assigned Desired Skills /or Work Experience Requirements: Well versed in transactional and voice audits(up to 100%) Should have working knowledge of sampling methods, PDCA, DPO, DPMO and other Quality Tools and methods Proficient in MS Office Should have Analytical and problem-solving skills Should be able to capture VOC and document effectively Should be able to prepare SOP and document process whenever required Ability to work independently and to carry out assignments to complete within parameters of instructions / SOP Should be flexible with working in 24/5 environment Should be good in abiding predefined instructions and processes Should be open and flexible towards ad-hoc projects & tasks Should have good feedback sharing skills Must have proven track record of performance in previous assignment

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. GDS Strategy and Transactions – Assistant Manager – SCM EY-Parthenon’s GDS Supply Chain (SCM) team works closely with our US Supply Chain Practice and onsite counterparts and clients to deliver value through the seamless execution of supply chain levers in both deal and non-deal environments. The team works across pillars of Plan, Source, Make and Deliver in the context of a transaction and as standalone transformation initiatives. This also includes working in global business development initiatives, competency building projects, and building state of the art solutions for our clients. The opportunity EY-Parthenon’s GDS SCM practice works on the most complex and high-profile global transactions and supply chain transformations. We are a group of experienced strategy and transaction professionals with a background in supply chain and operations who work across a broad portfolio of clients and industry sectors. As such, we bring a wealth of deep supply chain functional knowledge to our clients in the context of complex transactions and transformations. This is an opportunity to work across the entire transaction lifecycle (pre-sign diligence, sign-to-close planning, post-close execution, etc.) of the most complex integrations (M&A) and divestitures. Moreover, you’ll have the opportunity to help our clients solve complex supply chain problems, developing innovative solutions that transform the supply chain, improving performance and resiliency across the plan, source, make, deliver/return functions of the supply chain. We’re looking for an Assistant Manager, who supports key outcomes and executes complex workstreams in supply chain engagements. This is a fantastic opportunity to be part of a firm whilst being instrumental in the growth of a fast-growing service offering in Strategy and Transactions. Your Key Responsibilities Manage small to mid-sized engagements or parts/workstreams of large engagements that help our clients solve some of their most pressing supply chain issues. Support key decision makers in developing and executing their transaction strategy to secure deal value. Lead projects that span one or more supply chain functions (Plan, Source, Make, Deliver) in both deal and non-deal environments. Manage engagements, problem-solve, facilitate, ensure engagement success, and quality in delivery Establish regular connectivity and reporting to the US SCM team members. Build relationships with EY offices across the globe. Responsible for high degree of GDS user satisfaction with engagement processes and work products Engage on larger SaT projects and pitch for potential supply chain interventions. Ability to analyse the evolving market environment and build solutions / services to cater to the same. Develop Point of View documents and support business development initiatives Manage supply chain consultants/analysts. Help the team members develop expertise in supply chain. Mentor team members to deliver on high quality output on engagements Provide insights/observations based on industry/functional knowledge and best practices that span Plan, Source, Make, and Deliver. Leverage expertise in transactions, synergy assessments, and deal implementation on transactions related projects Skills And Attributes For Success Business and Commercially Driven - work in a fast-paced, exciting environment with strong business acumen to drive value to our clients Capability Development - contribute to our practice development initiatives, supporting the continued focus on our team as a great place to work Learning - learn and develop technical and personal skills to support achievement of career goals, through a blend of structured learning, coaching and experiences Building Relationships - cultivate strong working relationships with clients and support to key decision makers To qualify for the role, you must have A post Graduate degree in business management from a premier institute with 3-6 years of applicable consulting and industry experience At least 2 years of management consulting experience across SCM functional areas (Plan, Source, Make, and Deliver) in a top tier consulting firm An understanding of the transaction life cycle, and carve-out / integration of a business post-announcement of transaction Ability to contribute to client discussions with individual perspectives / insights Knowledge of data analytics tools (e.g. Alteryx, Python, Power BI, SQL) and expertise in applying analytics to solve supply chain problems/issues Excellent problem solving, project management, facilitation and interpersonal skills Willingness to undertake international travel as per business requirements Strong communication and presentation skills Ideally, you’ll also have Experience with working on transactions and in buy and integrate, or sell and separate scenarios Experience with the implementation of Lean Six Sigma projects, and statistical tools What You Can Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 3,500+ professionals Opportunities to work with EY SaT practices globally with leading businesses across a range of industries What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Assistant Manager – Business Valuations As part of our EY-Valuations team, you will help clients understand the value of their business, securities, intellectual property, intangibles and other assets. The opportunity We are looking for Assistant Managers with expertise in Business Valuation including Management Incentive Plan (“MIP”) to join EY-VME (Valuation, Modelling and Economics). This is a fantastic opportunity to be part of a prominent firm and develop your career through a broad scope of engagements, mentoring, and learning & development. The MIP practice is specialised in the valuation of illiquid securities using various qualitative and quantitative pricing models. The services provided include valuation opinions regarding Sweet Equity, Growth Shares, Employee Stock Options and other MIP securities for tax and financial reporting purposes (in various jurisdictions). As a team member in the MIP practice, you would be an important part of our diversely talented, highly experienced team. You will work at the forefront of valuation services provided to our clients (PE-backed and VC-backed companies, as well as other multinational companies), and you will have the potential to gain excellent career progression. Your Key Responsibilities Carry out valuations, modelling and pricing of MIP and other illiquid securities Develop solutions for external and internal clients based on sound quantitative models; Collect and analyse financial market data and time series Review complex quantitative models developed by clients or third parties (including fund-flow models and ratchet schemes) Participate in presenting the results to clients and prepare the reports that support our recommendations Assist senior consulting staff with analytics and Work within available budgets and tight timelines while keeping the assignment manager updated on progress. Skills And Attributes For Success At least 3 years of proven valuation experience with a focus on business valuations , Sweet Equity, Growth Shares and Employee Stock Options using valuation methods such as PWERM and OPM Deep understanding of the capital structure of PE-backed and VC-backed companies Strong modelling skills combined with first-class numeracy Strong interpersonal skills, ability to train others and client-focused attitude Strong verbal and written communication skills (verbal and written) and Ability and motivation to work and thrive in a transaction-related environment that sometimes involves working under tight timelines. Ideally, you’ll also have Previous valuation experience in professional services/Big 4 Firm Experience in derivatives valuation Experience in implementing the Monte Carlo simulation technique ACA/ACCA/CFA Qualification or MBA, Master’s in Finance Language skills What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of a market-prominent, multi-disciplinary team of 3500 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY SaT practices globally with prominent businesses across a range of industries What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

🌟 We're Hiring: Training Manager || International Sales Process ||🌟 📍 Location: Mohali 🕒 Work Mode: On-site 🗣️ Process: International Sales Are you a dynamic training professional with a passion for sales excellence and developing high-performing teams 💼 Key Responsibilities: ✅ Lead training delivery for international sales campaigns ✅ Drive performance through focused sales attribute training ✅ Collaborate with operations and quality teams to identify training gaps ✅ Create and deliver impactful content on product knowledge, objection handling, upselling, and closing techniques ✅ Monitor and enhance new hire performance through TNI/TNA-based interventions ✅ Develop and mentor a team of trainers to achieve business outcomes 🔍 What We’re Looking For: ✔️ Proven experience in international sales process training ✔️ In-depth understanding of sales attributes and customer conversion techniques ✔️ Excellent communication, facilitation & coaching skills ✔️ Strong stakeholder management & analytical skills ✔️ Ability to energize and engage diverse teams ✔️ Minimum 4–6 years of relevant experience in BPO/ITES industry 💡 Why Teleperformance? 🌐 Global Exposure || 🤝 People-First Culture || 📈 Career Growth || 🏆 Award-Winning Workplace

Job Description ABOUT THIS JOB With best-in-class research and predictive analytical tools, the Forecasting & Activation team accurately plans and predicts sales, helping clients maximize their ROI for the new product launch. In the Forecasting & Activation team, you will work with global Brands and see your work come to life. Be curious. Be collaborative. Be forward-thinking. Join the team and work as a consultant, a problem solver, and the mind behind in-market successes. ARC Forecasting & Activation Senior Manager will be responsible for building the forecasting capabilities in the team. He will also act as the first-level reviewer wherever required and provide feedback to adjust the volume projections. This specific role is aligned with the North America team; we are looking for people comfortable with 2PM – 11PM shift timing. Team size : Managing a team size of 10-15 associates Key Responsibilities Building Forecasting Capabilities Create technical training and developmental plans to grow a large class of new hires into independent forecasting analysts Provide support across the entire team as an experienced F&A resource, providing review help, perspective on modelling decisions, and help in navigating and analysing in-market data Forecast Expertise Demonstrate mastery in executing volumetric analyses using Nielsen’s proprietary forecasting models and tools, interpreting secondary data, and adjusting model outputs appropriately Develop deep forecasting knowledge and apply it across a variety of regions, clients and categories Serve as first-level reviewer to review the volume model, provide feedback to further adjust the model and the volume projection before the onshore review Implements forecasting strategy as defined by the Forecast Director and VP, including integrated data and tools and category/industry-specific playbooks Demonstrates mastery and ability to improve “outside the model” forecasting tools (i.e. Trial sizes, physician recommendations, SKU loss, etc.) Team Management & Leadership Monitor analyst progress periodically and report to multiple stakeholders, including the ARC Leaders and US COE leadership Develop a talent pool by accelerating high performers and doing timely interventions on lower performers Coach and provide support to a new cohort of people managers to develop reviewing and talent management skills Drive staffing decisions, including team structure and analyst-client alignments Understand performance across the whole team, providing key input into promotion and salary increases (with consultation from ARC Leaders) Relationship Building Manage relationships with multiple leadership stakeholders – Talent management with ARC Leaders and performance management with US leaders Take ownership of the overall success of Forecasting & Activation analytical centre by improving the quality of client deliverables Build strong relationships with each US-based COE manager to ensure that their teams are performing up to expectations About You You have a passion for working with numbers and have a great knack for reading and converting those numbers into useful information. You have a coaching mindset to grow individuals in the team. You have great communication skills to present your ideas and strategies to the US stakeholders Qualifications Minimum 8 years of experience in Quantitative research and People management in Market research industry Strong preference for experience with simulated sales forecasting modelling (BASES Specific) Track record of managerial experience with direct analytical reports General knowledge of statistics, research techniques, and experimental procedures; strong preference for experience with BASES Analytics services, tools and techniques, including forecasting models Analysing and navigating in-market data from multiple sources, including familiarity with Discover and other sources of secondary data from other NielsenIQ verticals Understanding of client proposals, study designs, questionnaires, coding, and data preparation Experience of working with remote clients and teams Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

About Axis My India Axis My India Limited is India’s leading consumer data intelligence company, committed to enabling data-driven decision-making. It has launched the "A" App , a people empowerment platform designed to enhance the lives of a billion citizens by providing access to authentic information and practical solutions for everyday needs. The app follows a PHYGITAL model, leveraging Axis My India’s vast network of 5,000+ locations across 700 districts. Powered by Google Cloud and Google Gen AI , it continuously learns and improves to deliver better user experiences. The company is spearheaded by Mr. Pradeep Gupta who is a leading name in market research and is India’s top psephologist. Roles and Responsibilities We are looking for someone who can help us with surveyor recruitment for conducting door-to-door interviews. Other responsibilities include coaching and supervising on-ground, project execution. Requirements Field Surveys, App Promotion, and On-Ground Activations: Conduct door-to-door social-commercial surveys and assist in downloading the People Empowerment Platform (the “A” App). Carry out regular interviews with community members as part of ongoing data collection efforts. Execute product sampling and ground activations of organizational events such as marketing campaigns, screenings, educational camps, and awareness drives. Support in sample collection activities as required during fieldwork. Team Recruitment & Performance Monitoring Recruit and onboard field surveyors in target areas. Monitor daily field activities, ensuring data quality and adherence to protocols. Provide coaching, training, and performance feedback to field teams. State-Level Operations Management: Oversee operational efficiency within the assigned state including: Gift and incentive distribution Vehicle coordination Tablet and material (kit) management On-ground logistics and support Project Planning & Execution: Work with the Head Office (HO) Operations team to prepare and carry out detailed project plans for smooth and timely execution. Share regular updates with HO, implement their feedback, and take corrective actions based on field conditions. Team Coordination & Training: Coordinate with internal teams and provide coaching or mentoring support as needed. Identify training needs and conduct sessions in both online and offline modes Field Visits: Be ready to travel between cities and states for around 15–20 days each month to support and monitor field operations. Benefits Competitive salary and benefits package. Travel and daily allowance Opportunity to work in a dynamic and growing company. Make a significant contribution to the company's success. Stay up to date on the latest industry trends and best practices.

GM/DGM - HRBP A strategic Human Resources Business Partner to support Commercial BU in India. The HRBP is responsible for partnering with Business leaders and client groups to provide a spectrum of HR services encompassing organizational and leadership development, workforce analysis/planning, Rewards management, change management, Talent development and employee engagement to ensure alignment to the business strategy. Key Responsibilities Purpose • Drive people priorities aligned with the business agenda. • Provide operational HR support to the Business. • Working together with Center of Excellence (COE) SPOCs to deliver key people priorities. • Contribute to the success of the organization by fully leveraging the HR Business Partnering model Areas of Responsibility • Implement HR Plans for the assigned perimeter. Develop and sustain effective relationships through close business partners. Effectively communicate and support the deployment of key people priorities. • Execute people solutions to support commercial and operational business priorities. Contribute to the execution of key people priorities such as talent, leadership development, learning, Diversity, Equity & Inclusion, employee engagement, high performance and well-being. • Build management capability through effective partnering focused on coaching and supporting managers in their personal and professional development. Support business and HR leaders in organizational development and planning • Drive and support key strategic projects for the business/function including Workforce Planning and Business transformation/change initiatives based on the business needs. • Coach the business/function leaders and managers and equip them with the correct processes/tools to effectively apply these to drive the key HR processes through the annual HR cycle. • Actively contribute and support transversal transformational projects/ initiatives on a need basis • Ensure smooth management of employee lifecycle. • Contribute to HR Excellence and build one HR Community in India Our EEO statement Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate and we ‘embrace different’ as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices. You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct MBA HR with 7+ years experience in HR management, in a complex, matrix, international organization. • Evidence of partnering effectively at senior levels within the organization in a dynamic environment. • Responsive, independent, collaborative, flexible, problem solver, willing to go into details, and work jointly with business Leaders in their respective perimeters. • Ability to translate the business strategy into HR strategy with concrete plans and programs to attract & develop and harness the talent needed for business growth. • Cultural sensitivity: able to understand and work with diverse and matrix culture and high ability in operating in a complex, transformational environment. • Ability to coach, influence and partner effectively with business leaders and management teams. Strong indirect influencing skills Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

This Position reports to: LPG Manager LVS IN Your role and responsibilities In this role, you will have the opportunity to adapt and implement sales support strategy for a designated area in accordance with the global support strategy. Each day, you will ensure technical and commercial support for internal and external customers. You will also showcase your expertise by overseeing estimations, bids, and proposals ensuring alignment with ABB standards and targets and leading, developing, and coaching the Sales Support team. In this role, youll help run what runs the world, by taking on meaningful work that drives real impact. This role is contributing to the Electrification business in Smart Power division at Nashik, India. You will be mainly accountable for: Defining key targets and ensuring their achievement by overseeing progress and defining improvement actions for customer support and satisfaction. Ensuring the most competitive offers considering the market situation and customer conditions; and identifying the most effective approach (e.g., direct sales, consortium, or channel) for better serving the customer. Overseeing the validation of terms and conditions (commercial, technical, legal, and pricing) in each offer; and supporting bid/no bid analyses and decisions. Participating in project risk review processes; and ensuring the required technical support and clarifications are provided to the Sales organizations during technical meetings, product presentations, and negotiations with customers. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. Qualifications for the role You enjoy working with sales support function and the LV Switchgear market You have 8 to 12 years of experience in Estimation / Tendering of LV Switchgear / Panels You have hands on experience in managing the enquiries to meet the yearly budget with respect to order intake and margin, coordinating with engineering and project management and sales team Possess an enhanced knowledge of LV Switchgears (MCCB, ACB, PCC and MCC) Degree in Electrical engineering (should be full-time) You are at ease communicating in English

About the role This role is responsible for delivering store layouts and design implantation packs for Tesco stores, with the goal of elevating the Tesco brand and enhancing the overall customer experience. This role combines retail planning and architectural expertise. You will be responsible for Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities: - Responsible to deliver high-quality feasibility site layouts, mall plans, store layouts, design implementation packs as per store development programme using applications such as AutoCAD/ Revit / Adobe Photoshop/ Adobe Illustrator etc., - Capable of interpreting architectural and construction drawings to deliver a comprehensive store planning solution. - Liaise with Store Planning Manager to deliver store layouts and design to offer great customer, and colleague experience, and have minimal disruption and in line with legal requirements - Deliver allotted store layouts and design implementation packs as per agreed timelines and quality - Capture all store data records, ensuring its accuracy and integrity through regular updates - Demonstrating the ability to work independently while maintaining a high level of productivity - Collaborate effectively within a team environment and collectively achieve project goals and organizational objectives - Identify and highlight potential risks Continuous Improvement (CI): Use CI tools to foster idea generation within a team One-team Mindset: Build and maintain positive relationship across teams through regular engagement and celebrating achievements Business Accountabilities: Following our Business Code of Conduct and always acting with integrity and due diligence. Responsible for completing tasks within agreed KPI's You will need Preferred Diploma/ Bachelor’s degree in Architecture/ Interior Design/ Bachelor’s in Engineering (Civil) 4+ years of experience in relevant field preferred Must have experience in delivering planning and design for Retail Projects Excellent communication skills in written and spoken English Must be proficient in AutoCAD, Revit, MS Office and Adobe software’s Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation

About the role Refer to Responsibilities You will be responsible for Job Summary: I take care of the end-to-end sourcing of Products and Services for Tesco Bengaluru /Markets (as applicable ) while adhering to the Compliance laws and meeting the end state savings that have been charted out. In this job, I’m accountable for: Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities: - Understands business needs and in depth understanding of Tesco processes - Builds on Tesco processes and knowledge by applying CI tools and techniques. - Responsible for completing tasks and transactions within agreed KPI's - Solves problems by analyzing solution alternatives - Develop strong working relationships with partners to support, endorse and deliver sub category plans aligned to category procurement strategies to realise business savings and support innovation - Assist in the development of the functional operating model for specific sub-categories - Control of business spend and actively minimise revenue costs through improved use of tools, processes and application of best practice - Track and report on savings targets for specified sub-categories - Build new and improve existing supplier relationships to ensure continued suitability and build greater value - Support the business to achieving compliance with legal and ethical procurement policies - Following our Business Code of Conduct and always acting with integrity and due diligence - Understands business needs and in depth understanding of Tesco processes - Builds on Tesco processes and knowledge by applying CI tools and techniques - Responsible for completing tasks and transactions within agreed metrics - Solves problems by analyzing solution alternatives Key people and teams I work with in and outside of Tesco: People, budgets and other resources I am accountable for in my job: - Colleagues within my function Timely response to Stakeholders and Suppliers - Stakeholders - Directors and Heads of Functions Adherence to Agreed SLA's and KPI's - Finance Deliver Value through savings - Suppliers/industry network - IT/Oracle business support/Oracle Operational skills relevant for this job: Experience relevant for this job: Advanced MS Office Good Presentation skills, The ability to Influence well, Good Numeracy Skills Communication Skills, the ability to Navigate Change, Basic Analytical Ability Networking are preferred for this role Eye-to-Detail Negotiation Skills Planning, Organising & Prioritisation Logical Thinking and Reasoning Standup Presentations Skills Ability to Persuade You will need Refer to Responsibilities Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation

Position Overview: Reporting to a Supervisor of Joint Recovery Processing, you will be part of a team performing financially based investigative and assessment activities. Drawing on your experience from Risk Operations/Financial Service roles within a Call Centre environment, the experience you obtain in this specialized position will provide you with a solid base for a career in Credit Card Operations. Position: Joint Recovery Processing / Chargeback Analyst Position Status: Full Time – Work from Office Hours of Work: Monday – Sunday 7:00am – 7:00pm EST Department: President’s Choice Financial Rate of Pay: Responsibilities: Provide exceptional customer service while responding to all inbound/outbound inquiries including, but not limited to; general inquires, chargeback cases, fraud cases, and online disputes. Respond to cardholder requests for information pertaining to the status of their dispute/fraud claim as it progresses through the case lifecycle. Effectively analyze and process Fraud/Dispute cases using the TDR case management system, while ensuring all internal service levels are met. Responsible for all phases of the chargeback lifecycle in accordance with the Association Rules and Regulations. Proactively manage and investigate potential fraud cases. Process system generated Retrieval requests ordering Cardholder initiated supporting documentation where appropriate. Process cardholder and non-cardholder-initiated disputes for monetary recovery to the cardholder or financial institution in the First Cycle Chargeback. Respond to all merchant challenges and assessing next steps in the Second Cycle Representment Challenge merchant rebuttals to continue the recovery process in the Third Cycle Chargeback Decisioning Pre-arbitration, Case Filing and Good-faith Collections Maintain a thorough understanding of all the Association Rules and Regulations and communicate to cardholders on such matters. Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team. Report on each fraud type as required. Adhere to established departmental escalation procedures, Quality Standard Guidelines defined by the client, and requirements and controls in relation to PCI compliance standards. Proactively manage and investigate potential fraud cases. Analyze data and utilize tools and resources to perform trending analysis in relation to fraud cases. Outbound contact with cardholders to verify the validity of the transaction or non-monetary activity where applicable. Co-operate with law enforcement agencies. Report customer feedback by adhering to established escalation matrix. Remain tactful and composed when handling conflict and stressful situations while maintaining high level of customer service and retaining goodwill. Mentor new employees on procedures and systems related to chargeback lifecycle. Adhere to Quality Standard Guides defined by the client. Adhere to requirements and controls in relation to PCI standards. Adhere to all service level agreements outlined by the client. Actively participate in team meetings, one on ones and coaching. Adhere to the NTT DATA Code of Conduct and NTT DATA Credit Card Standards. Requirements: Demonstrated analytical and problem-solving skills. Proficient in Microsoft Suite Applications. Excellent communication skills Personal qualities shall include adaptability, flexibility even-temperament, focused and reliability. Willingness to pursue continuous learning and self development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills Positive attitude and demonstrated ability to get along with others. Demonstrated ability to implement change efforts. Excellent communication skills in English (listening/verbal/written) with emphasis on active listening, probing and negotiation skills – interpersonal skills are essential. Demonstrated ability to exercise judgment skills required in dealing with moderately complex situations. Minimum of 1-2 years of credit card and/or financial experience 1-2 years Customer Service experience an asset. Recoveries/chargeback experience within the financial services sector Association rules and regulations TS2/TCS knowledge considered an asset.

About the role Refer to Responsibilities You will be responsible for Job Summary: Ensure delivery of high quality plans within defined targets and as per defined ways of working for Range changes and Development stores In this job, I am accountable for: - Following our Business Code of Conduct and always acting with integrity and due diligence - Identifying operational improvements and finding solutions by applying CI tools and techniques - Responsible for completing tasks and transactions within agreed KPI's - Knows and applies fundamental work theories/concepts/processes in own areas of work - Planning micro(product) or macro(category) layouts and adjacencies for stores in line with agreed principles and strategies - Using Space and Floor Planning tools to create and maintain high quality plans for stores - Keeping self up to date with process changes - Following the defined Quality Assurance Processes and framework Key people and teams I work People, budgets and other resources with in and outside of Tesco: I am accountable for in my job: Space, Range and Merchandising - BLR & Markets NA Customer and Product Teams - BLR & Markets People Operations - BLR Property - BLR & Markets Operational skills relevant for this job: Experience relevant for this job: Planning and Organizing - Skilled Relevant domain experience in Store Planning Eye-to-Detail - Skilled Speed and Accuracy - Skilled JDA - Skilled MS Office - Skilled Store Planning - Skilled Decision Making and Detail Orientation - You will need Refer to Responsibilities Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation

About Us: We are a highly successful 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Businesses worldwide trust our expertise to protect their assets, relying on our comprehensive risk assessments and robust, engineering-based insurance solutions to safeguard against fire, natural disasters, and other perils. Serving over a quarter of the Fortune 500 and major corporations globally, we deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive. FM India is a strategic location for driving our global operational efficiency. Our presence in India allows us to leverage the country’s talented workforce and advance our capabilities to serve our clients better. We have diverse corporate functions that emphasize research, advanced technologies like AI and analytics, risk engineering, research, finance, marketing, HR, etc. working together to provide innovative solutions and nurture lasting relationships – from co-workers to clients. Role Title: Software Engineering Manager Position Summary: This role is a player / coach manager and a contributing member of their technology teams. The role oversees technology delivery of their teams, which may be comprised of full-time technologists, contingent workers, and / or vendor partners. This role guides technology direction and leads technical initiatives for their product teams. It is the quality gatekeeper of their teams and ensures FM development, security, and test standards are followed by overseeing coding process and ensures standards and process such as code reviews, refinement, and releases are followed through their technical guidance and leadership. The role is a servant leader and helps to remove obstacles from their teams proactively identifying risk and providing technology proof of concept and templates. The focus is on building strong teams and ensures their team members have the appropriate technical skills and cultural fit through coaching and mentoring. This role helps to build and maximize the capabilities and skills within and across the Software Engineering department. The role is responsible for the development and growth of their full-time employees and building of their individual competencies. They are responsible for team composition optimization, for reviewing priorities and assessing resource and or backlog redirection, for metrics associated with talent evolution, and for all other administrative responsibilities within the department. This role is a technologist who identifies relevant technology trends and tools that could improve skillsets within the organization and overall technology product delivery. The role holder acts as practice leader who engages with product owners as a technical SME. Job Responsibilities: Technical Value Delivery – Team Level for all Team Members: Driving Delivery & Tech Needs. Quality Gatekeeper: Coding Process, Code Reviews, Refinement, Releases, Technical Guidance & Leadership. Remove Blockers - Raise Risks, CRs, Paves the Way via POCs, Templating. Removes Distractions. Team Building - Building Strong Dev Teams, Tech & Cultural Fit Eval, Coach & Mentor the Team. Administration – Team Level: Admin of/for Direct Reports both full-time and contingent: Hiring, Workday Admin, HR, Immigration, Required Training, Access, Contracts, Legal, Budgeting, Planning. Provide technical leadership for successful platform and project implementations Develops Talent – Individual Level for Full Time Employees, 1:1s, Individual Coach & Mentor, Training, Finding New Opportunities, Performance Reviews, Promotions. Assist to expand Capabilities – SBE, Tech Product Level: Drives Strategy, Leading Strategic Org Objectives: Future Tech Needs, POCs, Community of Interest sponsorship. Skill and Experience: 7 to 9 years of experience required to perform essential job functions. Additional Experience Qualifier (optional): Experience as a team lead in development and evaluating technologies, running effective technology proof of concepts. Experience interviewing, hiring and assessing personnel. Experience in coaching, mentoring, and developing highly motivated technical workforce. Strong background in appropriate area of technology. Communication skills to provide guidance and education on new concepts and practices to engineering team members; Ability to provide clear and direction communication regarding performance and skill development; Proven skills in coaching engineering team members in the areas of performance, standards and work methods; Proven ability to resolve conflicts in within and across teams; before they escalate (mediation skills); Ability to assist in the organization events (theme meetings, hackathons) in the subject area; Ability to create an atmosphere of trust and comfortable and efficient work environment. 3+ years' experience working with DevOps, CI/CD, GitOps, Agile methodologies. Must Have Skills: Enterprise software architecture and full SDLC, including AI tooling Proficient in HTML, CSS, C#, .NET, JavaScript, and SQL Cloud-native development and containerization technologies Strong software quality, security, and CI/CD practices Skilled in integration technologies and API design, including GraphQL Education and Certifications: B. E/ B.Tech/ Any Master's degree Work location: Bengaluru

PAYU PAYMENTS PRIVATE LIMITED Role Title - AM CAll center Location - Mumbai Role Type: Contract Responsibilities About the Role - Team managerial Team Management - 1) Supervise and manage team of CS execs for Inbound and email process 2) Monitor daily KPIs ( AHT, abandon, CSAT, Quality and SLA) 3) Conduct training and coaching to team 4) monitoring rostering, attritions and shrinkages CS operations - 1)Ensure promt handling and resolutions of customer querie/ request and complaints 2) Handle customer escalations Process and Quality improvement - 1) identify gaps in service delivery and implement corrective actions 2) Colloborate with Quality and training teams to ensure adherence to quality 4) Drive process improvements and automations Compliance andRegulatory - 1) ensure adherance to NBFC guidelines and regulatory norms 2) Maintain confidentiality of customer data Reporting and Analysis - 1) ensure submission of daily / weekly/ monthly report 2) monitor IVR , CRM systems for performance optimization Requirements : Graduate/ Non graduate with min 7-8 yrs of experience of which 2-4 yrs in supervisor role What we offer? A positive, get-things-done workplace A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this). An inclusive environment that ensures we listen to a diverse range of voices when making decisions. Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale. Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity). About Us PayU specializes in credit products and services for emerging markets across the globe. Headquartered in Mumbai, PayU Credit India has disbursed about 20 billion loans to date by volume and has disbursed more than $280 million in consumer credit. PayU Credit provides consumers with easy access to affordable short-term loans up to INR 5 lacs that can be availed in the form of personal loans, point of sale EMI and express loans. Lead by Prashanth Ranganathan, the company has been focusing on providing innovative solutions that make access to credit convenient as well as quick. PayU India entered the alternate lending business in 2017 with LazyPay, its buy-now-pay-later offering to provide consumers with convenient checkout options. It emerged as one of the most popular payment methods across 300+ renowned merchants in its network like Swiggy, Zomato, Samsung, Dunzo, GoAir, amongst others. Recently the company launched ‘LazyPay Credit Shield’ an end to end digital lending features that help its users to be mindful of their financial health and credit score and automates the entire process of disbursal. Riding on the success of the offering in 2018, PayU received RBI’s approval to operate as an NBFC in 2018. PayU acquired a stake in PaySense in January 2020 to accelerate its vision for credit in India and leverage AI & ML to build a full-stack digital lending platform in India. PayU in its next phase of growth is developing a full regional fintech ecosystem providing multiple digital financial services in one integrated experience Our Commitment to Building A Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.

Customer Success - Team Lead Do you love to own customer’s KPIs? Are you an evangelist who would like to help the marquee International enterprise brands? Then this is the role for you! Role & Responsibilities · Develop an intimate understanding of your customers’ businesses . Lead a Team of 2-3 CSMs · Develop a network of champions within each account through education, coaching and strong influencing skills · Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert and help them in creating marketing strategy & user lifecycle journey · Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and revenue goals · Be an expert on trends and best practices for digital marketing and analytics · Enlighten our customers with insights garnered from their own data and industry trends · Ensure customers get maximum value from customer engagement by leveraging full platform functionality · Handle customer concerns with confidence, putting them at ease · Generate Case Studies, Testimonials & PR from customers Qualifications · MBA in Marketing is a plus · 8 to 12 years of experience in CRM or Customer Success (Ideal) · Strong attention to detail, dedicated work ethic, organized, and strong communication skills desired · Ability to work with cross-functional teams · Strong project management and time management skills · Ability to identify and implement process improvements · Strong problem-solving skills – diagnosis, root-cause assessment, option evaluation and resolution · Ability to communicate clearly and strategically with clients, team members, and the marketplace · Ability to respond quickly to critical issues and roadblock · Good communication skills (Written/Oral) · Excellent presentation skills Opportunities · Learn best of the marketing technologies and concepts · Opportunity to work with diverse of clients in diverse industries and learn their marketing concepts · Represent on behalf of customers/company at different forums/webinars · Lead a team of 2-3 CSMs Why Netcore? Being first is in our nature. Netcore cloud is first and leading AI/ML-powered customer engagement and experience platform (CEE) that helps B2C brands increase engagement, conversions, revenue and retention. Our cutting-edge SaaS products enable personalized engagement across the entire customer journey and build amazing digital experiences for business of all sizes. Our CEE platform includes 6 products – Customer Engagement, Email, Personalization, Product Experience, Customer Data platform (CDP) & Raman – our AI engine. Netcore has a perfect combo of experience as well as an agile mind. We currently work with 5000+ enterprise brands across 18 countries and serve more than 70% Unicorns in India, making us among the top-rated customer engagement & experience platform. Headquartered in Mumbai, we have our global footprints across 10 countries worldwide including United States and Germany. Being certified as a Great Place to Work for three consecutive years only reinforces Netcore’s principle of being a people-centric company – where you will not be just an employee but a family member of the organization. A career at Netcore is more than just a job — it’s an opportunity to shape the future. For more information, please visit netcorecloud.com or follow us on LinkedIn. What’s in it for you? · Immense growth, continuous learning and consult the top-notch international brands · Work with some of the most innovative brains · Opportunity to explore your entrepreneurial mindset · Open culture where your creative bug gets activated. If this sounds like a company you would like to be a part of, and a role you would thrive in, please don’t hold back from applying! We need your unique perspective for our continued innovation and success! So let’s converse! Our inquisitive nature is all keen to know more about you.