Co-ordinator

As a candidate for this role, you should possess 0-1 years of experience and have proficiency in MS Office, Mail Writing, Strong organizational and coordination abilities, Basic Hardware Knowledge, Complaint Resolution, KPI Tracking, Good Communication Skills, and Writing Skills. A Graduation or Diploma qualification is required for this position. You should be able to effectively handle feedback and criticism by viewing them as opportunities for growth and improvement. Your strength lies in your ability to maintain productivity by adopting efficient methods and strategies. You should be comfortable working both in team environments and independently, showcasing adaptability and collaboration skills. In dealing with difficult customers, your approach should be to remain calm, empathetic, and find solutions that meet their needs while upholding company policies. Productivity can be defined as the measure of efficiency in completing tasks and achieving goals within a given timeframe. SLA (Service Level Agreement) and TAT (Turnaround Time) are important metrics that define the level of service quality and timeliness in business operations. Vlookup and Hlookup functions in Excel are used for searching and retrieving specific information from a dataset based on certain criteria, thereby enhancing data analysis and decision-making processes.,