CM - FHC - Ahmedabad

2 - 6 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Category Manager at Urban Company, your primary responsibility will be to ensure the right quality supply is onboarded to meet customer demand and deliver a superior customer experience. You will play a crucial role in maintaining daily operations without any disruptions in your city. Additionally, you will work on implementing growth and quality improvement initiatives in coordination with category heads at the central level. Your key responsibilities will include: - Onboarding high-quality service professionals to meet customer demand - Ensuring smooth daily operations in your city - Implementing growth and quality improvement initiatives in alignment with central category heads - Building strong relationships with service professionals in your city - Utilizing analytical skills to identify and solve key business challenges - Conducting on-ground research to understand and address real issues related to customer experience and partner onboarding - Establishing and maintaining efficient processes and SOPs for partner onboarding and service quality improvement To excel in this role, you should possess the following qualifications: - Bachelor's degree is a must - Strong analytical skills - Proven ability to thrive in a fast-paced environment and solve ambiguous problems effectively - Demonstrated hustle and proactive attitude in getting things done - Passion for deep problem-solving and a preference for a dynamic work setting In addition to a challenging and rewarding work environment, you can expect: - Significant ownership and growth opportunities to shape your career - The dynamic energy of a startup combined with the stability of a well-established organization - Collaboration with experienced professionals dedicated to your learning and development - Involvement in a mission-driven company focused on enhancing customer and partner experiences - Access to the latest tools and technologies necessary for your success - Comprehensive health insurance benefits for you and your family If you are a sharp and driven professional who thrives on creating impact, enjoys problem-solving at scale, and embraces a fast-paced work culture, we are excited to meet you and discuss further.,

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