Cluster Reservations Manager

The role of Cluster Reservations Manager at The MRS Group in Jaipur involves managing reservations, delivering outstanding customer service, interacting with clients, boosting sales, and providing training to the reservations team. As a full-time on-site position, you will be responsible for ensuring efficient reservation operations and maintaining high service standards. To excel in this role, you should possess strong reservations and sales skills along with exceptional customer service and communication abilities. Your role will also require training skills to enhance the performance of the reservations team. Previous experience in the hospitality industry is essential, and a Bachelor's degree in Hospitality Management or a related field would be advantageous. Your day-to-day tasks will include overseeing reservation activities, engaging with clients to meet their needs, driving sales through effective communication, and ensuring that the reservations team is well-trained and equipped to deliver exceptional service. Your attention to detail, organizational skills, and proficiency in reservation systems and software will be crucial in successfully managing reservations for the cluster of hotels within The MRS Group. If you are passionate about the hospitality industry, possess excellent time management skills, and are dedicated to providing top-notch service to clients, this role offers you the opportunity to contribute to the success of the group's experiential tourism, culture conservation, and social entrepreneurship initiatives. Join us in our mission to create memorable experiences and promote sustainable practices in the hospitality sector.,