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0.0 - 3.0 years

0 Lacs

haryana

On-site

About Us: AegisCovenant is a fast-growing InsureTech company founded in 2020, specializing in two-wheeler insurance management and roadside assistance (RSA). We are committed to transforming the industry with innovative technology, simplifying processes, and delivering exceptional service to our dealers and partners. Job Overview: As a Dealer Support Executive, you will provide exceptional post-sales support to our dealer network by supporting us in inbound call and chat support. You will be responsible for resolving queries, providing product training, and ensuring smooth usage of our digital platform. Key Responsibilities: Maximize Call Handling Efficiency: Ensure quick, effective handling of inbound calls. Complaint Resolution: Address dealer complaints through chat and resolve issues promptly. Dealer Training: Train dealers on portal usage and provide knowledge. Pre & Post-Sales Support: Assist dealers with any follow-up queries and ensure satisfaction. Collaboration: Work closely with the team to ensure dealer needs are met and service standards are maintained. Skills & Qualifications: Experience: (freshers can apply) 0-2 years in customer service, dealer support, or related roles (preferably in insurance or automotive). Skills: Excellent communication, problem-solving, and training abilities. Tech-Savvy: Proficient with digital platforms and CRM tools. Positive Attitude: Proactive, solution-oriented, and focused on customer satisfaction. Key Requirements: Educational Qualification: Graduate degree in any discipline. Language proficiency: Must be fluent in Malayalam or Kannada. Experience: 02 years; freshers can apply. Relevant Skills: 1. Strong communication abilities. 2. Quick learner & enthusiastic about sales. 3. Persuasive personality Perks & Benefits Remuneration: We offer a competitive compensation package. Medical Insurance: All employees at AegisCovenant are covered by a health insurance plan to support any health emergencies. Work-life balance: We encourage maintaining an appropriate work-life balance that suits the needs of the individual. In doing so, the organization remains willing to support the candidate as much as possible.,

Posted 1 day ago

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2.0 - 6.0 years

0 Lacs

jaipur, rajasthan

On-site

The role of Cluster Reservations Manager at The MRS Group in Jaipur involves managing reservations, delivering outstanding customer service, interacting with clients, boosting sales, and providing training to the reservations team. As a full-time on-site position, you will be responsible for ensuring efficient reservation operations and maintaining high service standards. To excel in this role, you should possess strong reservations and sales skills along with exceptional customer service and communication abilities. Your role will also require training skills to enhance the performance of the reservations team. Previous experience in the hospitality industry is essential, and a Bachelor's degree in Hospitality Management or a related field would be advantageous. Your day-to-day tasks will include overseeing reservation activities, engaging with clients to meet their needs, driving sales through effective communication, and ensuring that the reservations team is well-trained and equipped to deliver exceptional service. Your attention to detail, organizational skills, and proficiency in reservation systems and software will be crucial in successfully managing reservations for the cluster of hotels within The MRS Group. If you are passionate about the hospitality industry, possess excellent time management skills, and are dedicated to providing top-notch service to clients, this role offers you the opportunity to contribute to the success of the group's experiential tourism, culture conservation, and social entrepreneurship initiatives. Join us in our mission to create memorable experiences and promote sustainable practices in the hospitality sector.,

Posted 1 day ago

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3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a First Line Manager at Exeltis India in the Western Suburban region of Mumbai, you will play a crucial role in leading and managing a team to ensure operational efficiency and team development. Your responsibilities will include people management, analytical decision-making, effective communication, operations management, and training coordination on a day-to-day basis. To excel in this role, you should possess strong people management and operations management skills to effectively oversee the team's performance and productivity. Your analytical skills will be essential for making data-driven decisions that drive the team towards achieving its goals. Effective communication is key in this role as you will be required to collaborate with team members, share insights, and ensure a cohesive work environment. Your training abilities will also be crucial in developing and mentoring team members to enhance their skills and capabilities. While not mandatory, experience in the pharmaceutical or healthcare industry would be advantageous for this role. A Bachelor's degree in a related field of study will also be beneficial in providing you with the necessary knowledge and skills to succeed in this position. Join Exeltis India and be a part of a global healthcare organization that is dedicated to improving human health and well-being through innovative healthcare solutions and strategic partnerships. Your contribution as a First Line Manager will have a direct impact on the lives of many, driving mutual progress and benefit to humanity.,

Posted 2 days ago

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