The role of Cluster Reservations Manager at The MRS Group in Jaipur involves managing reservations, delivering outstanding customer service, interacting with clients, boosting sales, and providing training to the reservations team. As a full-time on-site position, you will be responsible for ensuring efficient reservation operations and maintaining high service standards. To excel in this role, you should possess strong reservations and sales skills along with exceptional customer service and communication abilities. Your role will also require training skills to enhance the performance of the reservations team. Previous experience in the hospitality industry is essential, and a Bachelor's degree in Hospitality Management or a related field would be advantageous. Your day-to-day tasks will include overseeing reservation activities, engaging with clients to meet their needs, driving sales through effective communication, and ensuring that the reservations team is well-trained and equipped to deliver exceptional service. Your attention to detail, organizational skills, and proficiency in reservation systems and software will be crucial in successfully managing reservations for the cluster of hotels within The MRS Group. If you are passionate about the hospitality industry, possess excellent time management skills, and are dedicated to providing top-notch service to clients, this role offers you the opportunity to contribute to the success of the group's experiential tourism, culture conservation, and social entrepreneurship initiatives. Join us in our mission to create memorable experiences and promote sustainable practices in the hospitality sector.,
Company Description The MRS Group focuses on experiential tourism, culture conservation, storytelling, social entrepreneurship, systems thinking, and ecological restoration. Our properties include Suryagarh, Narendra Bhawan, Mary Budden Estate, and Laxmi Niwas Palace. We are also involved in social entrepreneurship initiatives like The I Love Foundation, The Gyan Centre, and Microcosm - Dhun. We are dedicated to creating unique experiences and preserving cultural heritage. Role Description This is a full-time on-site role located in Rajasthan, India for a Spa Therapist. The Spa Therapist will be responsible for providing a range of spa treatments, including facials, pedicures, and other cosmetological services. Daily tasks will include performing various spa treatments, maintaining a clean and organized treatment area, and delivering exceptional customer service to all clients. Qualifications Skills in Cosmetology and Facials Experience in providing Spa Treatments, including Pedicures Exceptional Customer Service skills Strong communication skills Ability to work independently and as part of a team Relevant certification or diploma in spa therapy or cosmetology is preferred