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Cloud Support Analyst II

Zafin Software Centre Of Excellence

3 - 6 years

8 - 12 Lacs

Thiruvananthapuram

Posted:1 week ago| Platform:

Apply

Skills Required

Application Support SQL Linux Shell Scripting Cloud Support Implementation And Support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Interested candidates can

Walk in Details:

Date:

Time:

Venue

Zafin Software Centre of Excellence Private Limited,

7th floor, Niagara Building, Embassy Taurus Techzone,

Technopark Phase III, Kulathur, Thiruvananthapuram.Kerala, 695583

Requirements:

Experience in Production Application Support techno functional, understand the product functions and features
Experience in supporting client integration testing, preferable (SIT, UAT)
Test and replicate production/non-production application issues, analyse logs and find the root cause.
Experience in deployment Jboss/Wildfly/Websphere/Weblogic, etc. (or any exp doing deployment in Azure is most welcome)
Knowledge of basic database queries(oracle/ postgresql/ MySQL)
Good communication skills verbal and written
Right attitude towards work
Play the role of an incident manager
Communicate and collaborate on service requests/incidents raised by/for our customers
Learn and understand how our product services are delivered to customers
Learn and understand our product from a functional and integration perspective
Be part of a collaborative cross-functional team delivering value to a customer
Lead and perform in a customer facing role

Who we are

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