Cloud Lead

We are looking for a Lead Cloud Operations Engineer to join our growing team supporting key supply-side technology platforms, including Atlas Integration, GMX, Hotel APIs, and related microservices in Azure. This is a high-impact technical leadership role focused on Azure cloud operations, monitoring, performance, security, and incident resolution. You will be responsible for ensuring the availability, scalability, and reliability of cloud-hosted systems, mentoring a small operations team, and collaborating with developers, architects, and business stakeholders to drive continuous improvement.

Role & responsibilities

• Own day-to-day operations and health of production and pre-prod environments hosted in Azure.
• Monitor infrastructure and applications using Azure Monitor, Application Insights, and Grafana.
• Lead the team in proactive incident detection, triage, resolution, and post-incident reviews (RCA, documentation).
• Implement and enhance automation for common operational tasks using PowerShell, Python, Azure CLI, and Terraform/Ansible.
• Act as escalation point for complex issues and high-severity incidents.
• Create, improve, and maintain runbooks, dashboards, alerts, and performance tuning metrics.
• Collaborate with development and DevOps teams to ensure operational readiness, deployment hygiene, and system resilience.
• Maintain strong governance around Azure resources, RBAC, policy enforcement, and tagging strategy.
• Lead disaster recovery planning, testing, and execution across critical systems.
• Drive cost optimization initiatives using Azure Cost Management and FinOps principles.
• Ensure compliance with security policies (ISO 27001, GDPR, SOC2) and assist in audits or security reviews.
• Support team mentoring, training, and promoting a strong culture of ownership and accountability.

Requirement

• Azure IaaS: Virtual Machines, Scale Sets, Load Balancer, Disks, Networking (VNETs, NSGs, UDRs, Private Links, Service Endpoints)
• Azure PaaS: App Services, Azure Functions, Logic Apps, Key Vault, Event Grid, Azure SQL, Application Gateway, Azure Front Door, Traffic Manager
• Azure Kubernetes Service (AKS) deployment, scaling, security & troubleshooting
• Azure Site Recovery (ASR), Azure Backup, and Disaster Recovery architecture
• Deep understanding of Azure Monitor, Application Insights, Log Analytics
• Ability to write and optimize KQL queries for diagnostics and dashboards
• Experience with Grafana, Prometheus, and alerting pipelines
• Hands-on experience with Terraform, Ansible, ARM templates
• Proficiency in scripting with PowerShell, Bash, and/or Python
• Experience with Azure DevOps Pipelines or similar CI/CD tooling is a plus
• RBAC, Managed Identities, Conditional Access, Key Vault integration
• Awareness of ISO 27001, SOC2, GDPR requirements in cloud environments
• Proven experience leading 24 engineers (including juniors/mid-levels)
• Strong verbal and written communication skills; able to interact with technical and nontechnical stakeholders
• Experience participating in on-call rotations, owning major incidents, and delivering RCA reports
• Ability to train, mentor, and guide junior engineers
• Collaborative mindset with a strong sense of accountability and urgency

Nice to Have

• Experience with multi-cloud (AWS or GCP) environments and hybrid cloud networking
• Experience working with microservices-based systems and APIs
• Exposure to FinOps practices and cloud cost management tools
• Certifications: AZ-305, AZ-104, AZ-500, AZ-700, AZ-400 preferre