Cloud Assistant Manager

Roles Responsibility:- Should have a good verbal and written communication. Should have good experience on team management. Should have working experience on at least 2 CSP (between Azure, AWS GCP). Expertise on Virtualization Hypervisors, Google, AWS, Azure cloud. Expertise on premises to cloud management. Maintaining and updating infrastructure design/build document sets, Should have worked under ITIL Framework. Experience on multiple cloud and on premises technology, good hands-on experience on Windows, Active Directory, networking, security, and troubleshooting Should have good working knowledge of Virtualization Hypervisors. VMware, Hyper-V would be preferred ones. Create infrastructure estimate and cost management. Should have good grasping power and willingness to learn and acquire knowledge about the technologies they might have not worked upon, however it called for. Should have worked in AWS and azure services such as - VPC, EC2, S3, ELB, Firewall etc Should have worked in AWS and Azure services such as Vnet, VMs, Resource groups, Load balancers, Storage. Etc. Ensure all Service Desk tickets are resolved within WNS agreed SLA. Escalation and troubleshooting of Infrastructure specific incidents from Service Desk Incident Management. Escalate calls to the next level as when required to the respective Backend teams and SMEs and follow up to its closure with a complete resolution. Provide accurate shift handovers. Rotational shifts (including night). Coordination with external vendor for the Issue resolution and solution optimization. Work from Office. Linux management support: Troubleshooting, Vulnerability and OS hardening expertise for multi linux flavor Patch and OS upgradation and management for Linux. Disk and User management along with ability to resolve complicated disk related issues. Network management for all Linux Flavors across platform Cloud and On premises. Technology Domains to support: Must - AWS, AZURE and google cloud management and security, migration, access management, manage high availability, DR strategy, cost saving. Advantage - cost management, Audit management, documentation, and automation. Qualifications Exp : Overall Exp of 5+ yrs, relevant exp on cloud for atleast 3 Yrs. Qualification : Graduate in any stream preferably engineering.