Cloud Architect

ECI

our commitment to empowering our

The Opportunity:

Onsite

What you will do:

• Supports all implementations and recovery efforts as it pertains to EzePrivate Cloud, and Azure.
• Acts as a mentor and technical escalation for multiple groups within ECI.
• Develops and documents best practices for cloud technology deployments.
• Acts as Cloud subject matter expert, researching as needed.
• Builds automation for alerting on issues with backend jobs and processes.
• Builds automation for deployment of standardized customer environments.
• Builds Automation for deploying patches to infrastructure.
• Non-Disruptively agile Devops style mitigation and deployment of high priority changes to customer environments.
• Provides technical support, troubleshooting and complex problem resolution on escalated issues.
• Works in a fast paced project delivery environment collaborating with clients, client success managers, products technicians, management, and engineers.
• Collaborates with clients and sales architects to determine data and performance requirements for new business development opportunities.
• Utilizes expert knowledge to develop business solutions that meet the clients short-, mid-, and long-term business needs.
• Works effectively with cross-functional teams to define technical requirements and identify and resolve technical design issues.
• Engages in self-directed professional development.
• Remains on the forefront of emerging industry practices.

Who you are:

• Bachelor's degree in computer science, information systems or related field, experience with 4-6 years of product support.
• Advanced understanding of networking concepts.
• Switching and Firewalls, Palo Alto and Cisco.
• Advanced Knowledge of Public Cloud Providers such as Azure and AWS.
• Advanced knowledge of Virtualization software such as VMWare vSphere.
• Advanced knowledge of Zerto replication software or similar enterprise level software.
• Advanced knowledge of Data backup and recovery with enterprise level software.
• Deployment and troubleshooting of operating systems and applications.
• Microsoft Server operating system Family.
• Familiar with Linux/Unix operating systems.
• Advanced experience with public cloud APIs and scripting.
• Experience with cyber-security concepts (Multi-Factor Authentication, Anti-virus/Anti-malware, Software Firewall, Web Filtering).
• Knowledge of Storage Area Networks.
• Knowledge of Powershell scripting or similar automation experience.
• Ability to perform patching and maintenance of various software.
• Ability to maintain and operate network management and troubleshooting applications (patch management, SNMP utilities, monitoring solutions).
• Exceptional written and oral communication skills.
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
• Motivated to pursue technical certifications and further education.
• Highly self-motivated and directed, in a fast-paced team environment.
• Sharp attention to detail with proven analytical and problem-solving abilities.
• Effective time management in working on internal tasks as well as with external vendors.
• Displays fundamental leadership skills when working with junior-level employees.
• Able to design, lead and execute project plans approved by technology and project management.
• Capable of assembling and coordinating a small team to execute short-term goals and operations.
• Can interpret customer needs and translate to technical deliverables.

Bonus Points (Nice to have):

• Financial industry experience (Hedge Funds Private Equity, FoF).
• Experience with Managed Service Providers.
• Experience with Market Data vendors like Bloomberg, Reuters, Factset.
• Interest in continuous professional development with a focus on technical leadership.
• In depth understanding of high-level infrastructure design.
• Ability to identify infrastructure flaws and promote business opportunities.
• Technical certifications preferred.

ECIs culture is all about connection