Posted:None|
Platform:
Work from Office
Full Time
The role Cloud Application Engineer is to build & Support solutions to enhance availability, performance, and stability of OpenText services as well as automating away repetitive work. You'll also respond to pings, pages, and alerts to investigate issues in our products that you can really sink your teeth into. You'll be working on non-production and production environments, monitoring, data collection and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives and platform automation. Your mission will be to use cutting edge technology for monitoring and maintaining the day to day operations of the entire production infrastructure for OpenText Discovery on our AWS/GCP platform. The best person for this role is someone that has a collaborative spirit - in our world, its not about being a hero and having all the answers, its about sometimes saying "I don't know" and working on finding solutions rather than starting with an assumption. The team needs someone who can ask questions, learn from others and turn chaos into order.
This role is currently focusing on our Operations Center covering all our solutions by monitoring, taking proactive actions based on prescribed event action plans, and working with deployments and other maintenance activities. The role will lead into additional levels of the Cloud Application Engineer doing problem solving and trouble-shooting of the various solutions.
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