Clinic Receptionist/ Front Desk Executive/Client Delight Manager

Role Overview: As the Front Desk Executive / Receptionist, you will be the first point of contact for visitors and clients. Your role will involve managing the front desk area, handling incoming calls, and providing administrative support across the organization. Your professional and courteous demeanor, along with strong organizational skills, will be crucial in this position. Key Responsibilities: - Greet and welcome visitors in a warm and professional manner. - Manage the front desk by receiving incoming calls, taking messages, and directing calls to appropriate staff. - Maintain visitor logs and issue visitor passes when necessary. - Handle incoming and outgoing mail and courier services. - Manage office supplies inventory and place orders as needed. - Keep the reception area tidy and presentable with all necessary materials. - Schedule and coordinate appointments and meetings. - Assist in administrative tasks such as data entry, filing, photocopying, and scanning documents. - Coordinate with internal departments for various requirements. - Provide basic and accurate information in-person and via phone/email. - Maintain confidentiality of sensitive information. Qualifications and Skills: - High school diploma or equivalent; additional certification in office administration or related fields is a plus. - Proven experience as a receptionist, front office representative, or similar role. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook). - Excellent verbal and written communication skills. - Strong organizational and multitasking abilities. - Customer service attitude and professional appearance. - Ability to handle emergencies in a calm and efficient manner. Additional Details: The job is a full-time position with typical office hours from 9 AM to 6 PM. It involves sitting for long periods and frequent use of office equipment. Note: The company offers health insurance as a benefit to employees. Location: Ernakulam, Kerala Language: English and Hindi Shift Availability: Day Shift Work Location: In person,