Clinic Receptionist/ Front Desk executive

Job Title: Front Desk Executive / Receptionist

Department: Administration
Reports to: Managing Director
Location: G-262, Door No. 3105/A,

Panampilly Nagar - 682036

Job Summary:

The Front Desk Executive / Receptionist serves as the first point of contact for visitors and clients. This role is responsible for managing the front desk area, handling incoming calls, and providing administrative support across the organization. A professional, courteous demeanor and strong organizational skills are essential.

Key Responsibilities:

• Greet and welcome visitors in a warm and professional manner.
• Manage the front desk by receiving incoming calls, taking messages, and directing calls to appropriate staff.
• Maintain visitor logs and issue visitor passes when necessary.
• Handle incoming and outgoing mail and courier services.
• Manage office supplies inventory and place orders as needed.
• Keep the reception area tidy and presentable, with all necessary materials (e.g. brochures, forms, and stationery).
• Schedule and coordinate appointments and meetings.
• Assist in administrative tasks such as data entry, filing, photocopying, and scanning documents.
• Coordinate with internal departments for various requirements.
• Provide basic and accurate information in-person and via phone/email.
• Maintain confidentiality of sensitive information.

Qualifications and Skills:

• High school diploma or equivalent; additional certification in office administration or related fields is a plus.
• Proven experience as a receptionist, front office representative, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Customer service attitude and professional appearance.
• Ability to handle emergencies in a calm and efficient manner.

Working Conditions:

• Full-time position, typically office hours (9 AM – 6 PM).
• Requires sitting for long periods and frequent use of office equipment.

Job Types: Full-time, Part-time, Permanent, Fresher

Benefits:

• Health insurance

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Location:

• Kannur, Kerala (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person