Clinic Receptionist/ Front Desk executive/client delight manager

Role Overview: As a Front Desk Executive / Receptionist, you will be the first point of contact for visitors and clients, ensuring a warm and professional welcome. Your main responsibilities include managing the front desk, handling incoming calls, and providing administrative support across the organization. Your courteous demeanor and strong organizational skills will be crucial in this role. Key Responsibilities: - Greet and welcome visitors warmly and professionally. - Manage the front desk by answering incoming calls, taking messages, and directing calls to the appropriate staff. - Maintain visitor logs and issue visitor passes when required. - Handle incoming and outgoing mail and courier services. - Monitor and order office supplies as needed. - Keep the reception area tidy and well-equipped with necessary materials. - Schedule and coordinate appointments and meetings. - Assist in administrative tasks like data entry, filing, photocopying, and scanning documents. - Coordinate with internal departments for various requirements. - Provide accurate information in-person and via phone/email. - Maintain confidentiality of sensitive information. Qualifications and Skills: - High school diploma or equivalent; additional certification in office administration is a plus. - Previous experience as a receptionist or in a similar role. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook). - Excellent verbal and written communication skills. - Strong organizational and multitasking abilities. - Customer service attitude with a professional appearance. - Ability to handle emergencies calmly and efficiently. Additional Company Details: - Working Conditions: Full-time position with typical office hours (9 AM - 6 PM). Requires sitting for extended periods and frequent use of office equipment. - Job Types: Full-time, Part-time, Permanent, Fresher Benefits: - Health insurance Education: - Secondary (10th Pass) preferred Language: - English and Hindi proficiency preferred Location: - Ernakulam, Kerala preferred Shift Availability: - Day Shift preferred Work Location: - In person,