Clinic Manager

Goal: To drive overall revenue growth of the company and ensure clinic achieves its sales target every month

Strategies:

· Management

o Ensuring a strong team that is motivated to achieve their individual targets

o Regular hiring, training and firing(if required) of staff

o Prevention of staff attrition by timely intervention of their needs

o Granting leaves to staff, maintaining attendance as required.

o Monitoring sales by auditing telecaller for new leads status, counsellor for revenue and targets and client coordinator for pipelines generation

o Ensuring that the Counsellor is regularly maintaining all the XL sheets assigned to her

o Managing Monthly MIS sheet and Achievers group updates on whatsapp

o Monitoring the quality and source of leads and ensuring better utilisation of marketing budgets for better outcomes and ROI

· By doing individual sales

o Calling leads and following them regularly

o Maintain XL sheet for personal leads flow

o Closing leads with proper WIN WIN strategy

· Business growth

o To look for new business opportunities for other cities and centres

o Look for alternate source of revenues

o Look for franchisee model

· HR roles(will be later given to HR head)

o Offer letter to joinee from official mail id

o Employee information sheet distribution

o Appointment letter assignment

o Calculation of monthly and quarterly inecntives

o Create salary accounts for all staff

o Induction for new staff

· Improving quality of services

o Ensure regular training

o SOPs of services to be followed

o Handling escalations and unhappy clients

o Asking for customer referrals

o Arranging and planning high tea events for personal connect and client engagement

Job Type: Full-time

Benefits:

• Leave encashment

Experience:

• total work: 5 years (Required)

Work Location: In person