Clinic Manager

Role Overview: We are seeking a dedicated Clinic Manager to oversee the daily operations of our veterinary practice in Aundh, Pune.

Key Responsibilities:

• Operational Management: Manage clinic operations and ensure compliance with veterinary laws and standards.
• Medical Records & Appointments: Maintain accurate medical records and documentation, ensure efficient appointment management
• Financial Management: Manage the clinic's budget, monitor and control expenses, manage billing and invoicing, and oversee accounts receivable and payable.
• Staff Management: Directly supervise reception and pharmacy staff, assist in hiring clinic staff, conduct performance evaluations, manage employee relations, ensure staff receive necessary training, and create a positive work environment.
• Client Services: Implement client service protocols, address and resolve client concerns, ensure high levels of client satisfaction and manage client communications and follow-ups.
• Business Development: Support marketing strategies and promotions, identify business growth opportunities and build relationships with referring veterinarians and stakeholders.

Qualifications:

· Minimum of 10+ years of experience in a similar role, preferably with a background in Hospitality (Hotels)

· MBA Preferred

· Computer Savvy and People's Person

· Pet Lover (Pet owner preferred)

Why Join us:

As we are expanding rapidly across India, there are plenty of opportunities within the organization to grow in the near future.

If this is something that excites you, rush your Resume/CV to hr@crown.vet

Job Types: Full-time, Permanent

Pay: ₹800,000.00 - ₹1,200,000.00 per year

Benefits:

• Provident Fund

Schedule:

• Day shift
• Morning shift
• Night shift
• Rotational shift
• Weekend availability

Application Question(s):

• Incase shortlisted are you ready to Join immediately?

Experience:

• Clinical: 4 years (Required)

Location:

• Pune, Maharashtra (Required)

Work Location: In person