Client Tax Associate

As a Client Tax Associate, you will be responsible for the accurate and timely processing of withholding, reporting, reclaim filing, and relief at source function in over 100 markets globally. Your main responsibilities will include verifying tax reclaims rejection responses filed with Tax Authority or Sub-Custodians, reconciling across markets where reclaims are filed, and highlighting issues to relevant stakeholders for process improvements. Additionally, you will review output from core processing applications, present key metric information to management, respond to inquiries from client-facing staff, and ensure proper action is taken on all email queues. In this role, you will be required to maintain a review log, suggest process enhancements, ensure operational stability with robust controls, and compliance with applicable laws and regulations. You must also focus on the people agenda by providing soft-skill coaching, technical training, talent management, succession planning, rewards, and recognition. Having good knowledge of end-to-end process flow, SOPs, and International Tax reclaims processing will be essential. You will also be expected to influence technology enhancements, develop tools for quality improvement, and make critical decisions for business scenarios. To qualify for this position, you must hold a bachelor's degree or above, with at least 5 years of experience in operations, preferably in Taxation and Tax Operations for various Markets. You should be able to drive results, communicate effectively, maintain high standards of risk and control, work in a dynamic environment, and possess strong analytical, problem-solving, and decision-making skills. Being detail-oriented, emotionally intelligent, and a team player with networking and influencing abilities will be crucial for success in this role. As a Client Tax Associate, you will play a key role in ensuring tax compliance obligations are met, control procedures are followed, and internal stakeholders are informed. You will also assist in training staff on new processes, implement control functions, maintain procedure documents, and contribute to a control-centric environment.,