Client Support & Growth Executive

1 - 5 years

3 - 6 Lacs

Posted:None| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

About NimbusPost:-

At NimbusPost, were building the backbone of India's fast-growing eCommerce ecosystem. As a leading logistics technology platform, we empower thousands of D2C brands and online sellers with intelligent, scalable shipping solutionsdesigned for speed, reliability, and impact. With innovation at the core and scale in our DNA, we are on a mission to revolutionize the way India ships. From powering new-age unicorns to enabling offline-to-online-commerce journeys, we are the invisible engine that keeps the digital economy moving. Now, were looking for a passionate storyteller someone who can help us bring this impact to life, one frame at a time.

We are looking for a proactive and customer-focused individual to be deployed at our client location in Hunsur, Karnataka. The role involves handling day-to-day customer support activities and driving product growth in the surrounding region.

Role & responsibilities

  • Serve as the first point of contact for customer queries and support at the client location.
  • Resolve issues promptly and professionally to ensure high customer satisfaction.
  • Identify opportunities for product adoption and usage expansion in nearby areas.
  • Build and maintain strong relationships with local stakeholders and customers.
  • Share customer feedback and on-ground insights with internal teams to support continuous improvement.

Preferred candidate profile

  • Graduate with 1-5 years of experience in customer service, field support, or sales.
  • Strong communication and interpersonal skills.
  • Ability to work independently and travel locally when required.
  • Familiarity with the local language and region will be an added advantage.
  • Excellent communication skills with

    fluency in the local language

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Nimbuspost

Logistics & Supply Chain

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