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Teleperformance (TP)
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Email Support || Mumbai (Malad)

Email Support || Mumbai (Malad)

Teleperformance (TP)

1 - 6 years

|

3 - 5 Lacs

Posted:-1 days ago| Platform:

Apply

Skills Required

email support excellent verbal and written communication skills blended process international process email writing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities:

Handle customer queries via email, resolving issues promptly and professionally.
Process emails efficiently, prioritizing tasks to meet deadlines.
Develop strong written communication skills to effectively address customer concerns.
Utilize email processing software to manage large volumes of emails.
Collaborate with team members to achieve process goals and objectives.

Desired candidate profile

1-3 years of experience in BPO or call center environment.
Excellent English writing skills for clear communication with customers.
Proficiency in email support, email writing, email processing, and emailing processes.
Ability to work on night shifts (rotational).
Strong written communication skills for effective issue resolution.

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