Client Support Executive

As an applicant for the position, your role will involve handling customer queries and providing timely support across channels such as email, chat, and calls. You will be responsible for managing and maintaining strong relationships with international clients. Additionally, overseeing client onboarding processes to ensure a seamless experience will be a key part of your responsibilities. Collaboration with internal teams to resolve issues and streamline operations will also be essential. It will be your duty to track, monitor, and improve customer satisfaction levels, as well as to prepare and maintain reports related to client interactions and onboarding. Qualifications Required: - Prior experience in customer service or client management roles. - Excellent communication skills and the ability to build strong relationships. - Strong organizational and problem-solving skills. About the Company: Astrotalk is an online platform for astrology consultation, where users can connect with astrologers via call or chat to discuss various topics such as marriage, love life, career, or health. As an applicant for the position, your role will involve handling customer queries and providing timely support across channels such as email, chat, and calls. You will be responsible for managing and maintaining strong relationships with international clients. Additionally, overseeing client onboarding processes to ensure a seamless experience will be a key part of your responsibilities. Collaboration with internal teams to resolve issues and streamline operations will also be essential. It will be your duty to track, monitor, and improve customer satisfaction levels, as well as to prepare and maintain reports related to client interactions and onboarding. Qualifications Required: - Prior experience in customer service or client management roles. - Excellent communication skills and the ability to build strong relationships. - Strong organizational and problem-solving skills. About the Company: Astrotalk is an online platform for astrology consultation, where users can connect with astrologers via call or chat to discuss various topics such as marriage, love life, career, or health.