Client Success Specialist Fresher Job

Job Description

About the job: The Hello Mentor is a trusted platform dedicated to guiding medical aspirants in achieving their dream careers. We provide expert mentorship, insights into medical admissions, and personalized guidance to help students navigate their educational journey seamlessly. To enhance our client experience, we are looking for a dynamic and enthusiastic client relationship executive to join our team. If you are passionate about customer engagement, relationship building, and helping students achieve their goals, this is the perfect opportunity for you! Key Responsibilities: 1. Manage and nurture client relationships through regular communication and support to ensure their satisfaction with our services. 2. Utilize CRM tools to track client interactions, monitor progress, and identify areas for improvement in customer support. 3. Collaborate with the sales team to assist in customer acquisition efforts and provide valuable insights for business development. 4. Demonstrate exceptional interpersonal skills to effectively communicate with clients and address their needs and concerns. 5. Deliver engaging presentations to showcase the value of our services and drive client engagement and retention. 6. Provide top-notch customer support to address inquiries, resolve issues, and ensure a positive client experience. 7. Use your effective communication skills to relay feedback, suggestions, and success stories to the internal team for continuous improvement and client satisfaction. Who can apply: Only those candidates can apply who: are from Bangalore only Salary: ₹ 4,00,000 /year Experience: 0 year(s) Deadline: 2025-06-27 23:59:59 Other perks: Health Insurance Skills required: Presentation skills, Client Interaction, Client Relationship Management (CRM), Client Relationship, Interpersonal skills, Effective Communication, Customer Support and Customer Acquisition Other Requirements: 1. Education: Bachelor’s or master’s degree in science, business administration, communications, or a related field. (Experience in education consulting or medical counselling is a plus!) 2. 1-3 years of experience in student counselling, medical education consultancy, or career mentorship. (Experience in medical admissions guidance is preferred.) Freshers with a passion for customer service are also welcome! About Company: We, at Career Shapers (a part of Exzellenz Career Shapers Private Limited), are a team of young professionals dedicated to the advancement of students. Students could think of us as a friendly neighborhood guide who will handhold them from making the right career choice, choosing the right course/institution. Our innovative offerings have been designed exclusively for students aspiring to get into engineering and medicine.