Client Success Interns

About the Role

We’re hiring Client Success Interns who are proactive, well-spoken, and wired with common sense. This is a people-first role that also demands quick thinking, smart execution, and a flair for content. You’ll be the connecting link between clients, vendors, and our internal teams, ensuring smooth delivery, quality output, and long-term retention.

What You’ll Do

• Client Handling & Retention: Speak to clients regularly, build trust, and ensure they renew with us month after month.
• Vendor Coordination: Get work done from vendors while keeping quality high and profit margins healthy.
• Vendor Sheet Management: Keep our vendor database up to date, organized, and optimized.
• Content Writing: Draft short client-facing content, emails, captions, pitch lines, briefs, etc. with clarity and brand tone. Also scripts and concepts for client work.
• AI-Enabled Execution: Use AI tools (like ChatGPT, Canva, Notion, etc.) smartly to write, ideate, or structure work efficiently.
• Tech & Tools Savvy: Use everyday platforms like Google Sheets, Drive, Notion, WhatsApp Business, etc., confidently.
• New Client Outreach: Spot opportunities, reach out to potential clients, and pitch our services.
• Old Client Re-tapping: Reconnect with past clients and explore fresh business possibilities.
• Team Collaboration: Work closely with design, strategy, and BD teams to close the loop on all deliverables.

What We’re Looking For

• Excellent verbal and written communication
• Strong negotiation and interpersonal skills
• Good writing skills (especially short-form content)
• Ability to think on your feet and make sound decisions
• Smart use of AI tools to save time and increase output
• Basic tech understanding and platform familiarity
• Highly organized, process-driven, and detail-oriented
• A mature, responsible attitude and lots of common sense

Bonus Points If You Have

• Prior experience in client servicing, writing, or operations
• Worked in/with creative agencies before
• Understanding of digital marketing, social media, or branding
• A knack for solving problems without always needing hand-holding

Perks

• Real-world exposure to client and vendor management
• Work with top Indian and global brands
• Learn the ropes of strategy, content, and business development
• Certificate + Letter of Recommendation (performance-based)
• PPO opportunities for the right candidate

Job Types: Full-time, Fresher, Internship, Contractual / Temporary
Contract length: 4 months

Pay: ₹4,000.00 - ₹8,000.00 per month

Schedule:

• Day shift

Work Location: Remote