Client Servicing Relationship Manager

2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be responsible for closing sales deals via client visits and maintaining good customer relationships. As an effective sales representative, you must be an excellent communicator with superior people skills. You will need to be comfortable presenting products or services over the phone and addressing any complaints or doubts that customers may have. Key Responsibilities: - Contact potential or existing customers to inform them about a product or service. - Answer questions about the services offered by the company. - Enter and update customer information in the database. - Take and process orders in an accurate manner. - Handle grievances to preserve the company's reputation. - Go the extra mile to meet sales quotas and facilitate future sales. - Keep records of client visits and sales, noting any useful information. - Utilize outstanding negotiation skills to resolve issues and address complaints effectively. Qualifications Required: - Excellent communication and interpersonal skills. - Ability to present products or services confidently. - Strong problem-solving skills and the ability to handle complaints effectively. - Good organizational skills and attention to detail. - Proven track record of meeting sales targets and quotas. - Familiarity with customer relationship management (CRM) software is a plus.,

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